The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Ticket status update

NebelLei
NebelLei
Hi, can I please get the update on ticket status #200714-005309
We've submittes it 11 days ago, and still got no response. I understand you are owerwhelmed with tasks & working remotely due to COVID-19, but we waiting for any information about our problem every day, and got nothing. She's still getting emails from elder scrolls online and each time i'm hoping it's a ticket update, but all we get is newsletters about summerset event or free pet she can't claim. Since my wife's account @mysteryof is also banned on website, she can't even manage the ESO newsletter options. T____T
Appreciate the support, or any update on this qustion.
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @NebelLei

    We can confirm that this ticket is in the right place and that a support agent will reach out to you as soon as possible.

    As you mentioned, we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.

    We appreciate your patience as we work to process this ticket.
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • NebelLei
    NebelLei
    thank you so much for confirming this
Sign In or Register to comment.