Ticket status and Help login problems

Kaerithia

Cheers

I've made a ticket and want to check the status. Tried now a couple of times to log into the help thingy. Connected my ESO Account with Steam cuz I play over steam. But it seems I can't check tickets in my connected account view. Same goes with my forum account...no ID and password works for me. So how do you check your freakin ticket status when you can't even login? Do you need another account just for ticket checking?

Help would be much appreciated.
Thanks in advance

Edit
ps: I don't know my secret question thats a problem too

Kaerithia

Made a ticket for login thingy...ticket number:
#:200722-002198

ZOS_Adrikoth

Greetings @Kaerithia

We can confirm that your ticket has been received and is in the right place. A member of our support team will reach out to you as soon as they can! Thank you for your patience.