Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
Yes, i am waiting on amazon to ship mine as well. it wont get here in time and it cost $140 2 months ago. Now even after requesting a key from ZoS my ticket has gone ignored for 5 days after submitting and resubmitting the info they needed. Its all a ploy to get us to pay for it twice.
If you have contacted your retailer and find that you are not able to acquire your PC/Mac Physical Collector's Edition of Greymoor before it launches on May 26th, log into the help website and click here to contact Customer Support for assistance. Please note that you will need to provide your proof of purchase to proceed.