Is it ACTUALLY possible to submit a support ticket without being blocked by a FAQ ????
I'm trying to change my in-game username from "jacqueskrige" to "JacquesKrige" and it keeps telling me the username is already taken.
OFCOURSE ITS ALREADY TAKEN!!
I'm assuming usernames are not case sensitive like all other typical systems?
Its it really taken by another person with the same name, or is it as I suspect a dumb case check?
Can support please create me a ticket and help me change my username?
Because obviously I cant find a place where you can just submit a generic ticket.