The Elder Scrolls Online

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is the eu server offline that my game locked up and i can't log back in

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linuxlady
linuxlady
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even after a full system restart
Edited by ZOS_Mika on December 2, 2020 1:20PM
  • Firstmep
    Firstmep
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    What sort of error message do you get when you try to log back in?
  • linuxlady
    linuxlady
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    the one that says to please contact support


    i cant sign in on na server either


    all i was doing was crafting dailies..
  • linuxlady
    linuxlady
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    System Information
    PING RESULTS
    pinging: patcher.elderscrollsonline.com
    Pinging patcher.elderscrollsonline.com [23.222.12.50] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 23.222.12.50
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    pinging: launcher.bethesda.net
    Pinging launcher.bethesda.net [198.20.198.100] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 198.20.198.100
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    pinging: live.patcher.elderscrollsonline.com
    Pinging live.patcher.elderscrollsonline.com [23.222.12.50] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 23.222.12.50
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    pinging: liveeu.patcher.elderscrollsonline.com
    Pinging liveeu.patcher.elderscrollsonline.com [23.222.12.24] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 23.222.12.24
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    pinging: pts.patcher.elderscrollsonline.com
    Pinging pts.patcher.elderscrollsonline.com [23.222.12.24] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 23.222.12.24
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    pinging: launcher.patcher.elderscrollsonline.com
    Pinging launcher.patcher.elderscrollsonline.com [23.222.12.50] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 23.222.12.50
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
    Pathping RESULTS
    pathing: patcher.elderscrollsonline.com
    pathing: launcher.bethesda.net
    pathing: live.patcher.elderscrollsonline.com
    pathing: liveeu.patcher.elderscrollsonline.com
    pathing: pts.patcher.elderscrollsonline.com
    pathing: launcher.patcher.elderscrollsonline.com
    Pathping test failed!
    VERSION
    1.4




    this looks maybe not so good?
  • linuxlady
    linuxlady
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    ok maybe a hiccup on the servers somewhere. back in now.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the updates on the situation. As the the OP is now logged back in, we are going to close out the thread.
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