Account suspended

Anticosmos · November 2020

I just bought a second copy 3 days ago and it's suspended today. I don't know why excatly. This is ridiculous. I'm using as bank and more trading guild to selling stuff which is clearly not against to rules or anything. What kind of system you guys have? Before i bought to the game i had trouble again and customer service was so slow they replied to me at 4 days later. So i'm writing here to maybe someone will look at it faster. I have been trying to buy the game 4 days and now this and it's start to be frastrating really. Ticket number is : 201130-001512

VaranisArano · November 2020

There have been a couple people lately to have issues with suspensions when setting up a second account to use for trading, especially if there was a lot of gifting or gold transfers involved.

The forum theory is that it probably hits an automated limit intended to catch suspected gold selling. Your best bet is to be patient with Support - the mods here will usually confirm that your ticket is in the right place to be seen when Support gets to it.

ZOS_Chiroptera · November 2020

Hello @Anticosmos, we have taken a look at your ticket and it is in the appropriate queue. A support agent will reach out soon.

Thank you for your understanding and patience.