The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Cannot Change Security Question

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Viralguardian85
Viralguardian85
Soul Shriven
I set up my account 5 years ago when I played on the xbox and set a security question then. When I try to use my answer, it is not working. It is entirely possible that I had it formatted a certain way, however, when I try to change and update my security question, I cannot do so without the answer to the first. How can I change and update it?

Also, when I looked this issue up on the support page and tried to place a ticket. It kept taking me to an article where you can update it in your account info and that wasn't helpful as I tried that and could not update it. There was no option to place a ticket.
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