Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Due to a hardware issue, the European Xbox megaserver is currently unavailable while we perform maintenance.

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Question	No proc PvP sets	nbksaske	1	61	ZOS_Bill March 2021
2 staff comments	Discussion	Not getting Verification Code	hazard351	3	81	ZOS_Bill March 2021
2 staff comments	Discussion	Booted from Server [Closed]	Davor	5	121	ZOS_Bill March 2021
1 staff comment	Discussion	I have access to Greymoor despite not owning it	AReallyBigCat	13	272	AReallyBigCat March 2021
1 staff comment	Discussion	Support login	Th3M3nt0r	1	61	ZOS_Adrikoth March 2021
1 staff comment	Discussion	gifting notification bug report	Hollenbrooke	1	42	ZOS_Bill March 2021
1 staff comment	Discussion	A huge thank you to Customer Service	Bluepetunia	1	51	ZOS_Bill March 2021
1 staff comment	Question	Is there a way to reset the security questions on my account without having the old information?	ZodaThae	1	32	ZOS_Chiroptera March 2021
1 staff comment	Discussion	Is PS4-NA down?	chibear85	6	101	ZOS_Adrikoth March 2021
2 staff comments	Discussion	Account listed as Trial	Whern	4	64	Whern March 2021
1 staff comment	Discussion	Gifting timer not going down	LordOfDragons	1	71	ZOS_Adrikoth March 2021
2 staff comments	Discussion	Broken Guild Listing - Options?	blxdes	3	81	ZOS_Adrikoth March 2021
1 staff comment	Discussion	How to report a player with symbols on his account name?	GRXRG	1	101	ZOS_Bill March 2021
1 staff comment	Discussion	Infinite Queue Bugs	FruitBatVampire	1	31	ZOS_Bill February 2021
1 staff comment	Discussion	Can't gift	Aubrey_Kidona	4	93	ZOS_Bill February 2021
1 staff comment	Discussion	Moved: Bug quest report improvement [Closed]	ZOS_Bill	0	1	ZOS_Bill February 2021
1 staff comment	Discussion	invalid internet connection, again	NeKryXe	1	323	ZOS_Adrikoth February 2021
2 staff comments	Discussion	Service tickets confirmation email	LightYagami	4	81	LightYagami February 2021
1 staff comment	Discussion	Extremely Infuriated Over Fabricated Claims	Malkiv	3	151	ZOS_Bill February 2021
1 staff comment	Discussion	Gifting Message Bug	Lampmode04	3	101	ZOS_Bill February 2021
1 staff comment	Discussion	Unable to gift, stuck on 30 day timer	Caine	2	41	Caine February 2021
1 staff comment	Discussion	Broken Trade - "trade failed" when trying to trade with players	Nilawen851	1	304	ZOS_Bill February 2021
1 staff comment	Discussion	Ticket Update	lovelessLunna	2	51	lovelessLunna February 2021
2 staff comments	Discussion	Broken Mail system - "Currently disabled"	Nilawen851	3	93	ZOS_Adrikoth February 2021
1 staff comment	Discussion	Crown Store Issues?	Burpinflyz	2	71	Burpinflyz February 2021
1 staff comment	Discussion	PC NA - EU Transfer	Elo106	1	193	ZOS_Bill February 2021
2 staff comments	Discussion	Waiting on eso support to fix problem meanwhile I can't play: SOLVED Thnks [Closed]	ravenwendigo	4	81	ZOS_Bill February 2021
2 staff comments	Question	HOW TO GET RE FUND FOR PRE ORDER ON MY PC&PS4 ACCOUNT FOR NEW CHAPTER	Nordic__Knights	9	124	ZOS_Bill February 2021
2 staff comments	Discussion	Soul Trap gets reset and steals skill points (incident 201102-003665) [Closed]	Adremal	15	482	ZOS_Bill February 2021
1 staff comment	Discussion	Moved: disappearance of weapons when using skills of class "necromancer" [Closed]	ZOS_Bill	0	1	ZOS_Bill February 2021