Print Screen for screenshots no longer work at the character selection screen

Turgenev · March 2021

Last date it worked was Feb 9th, 2021. I tried to use it post-Update 29, and the screenshots function no longer responds while in the Character Selection screen. Is this a bug, or by design?

And yes, I know you can use Windows' printscreen, but that adds a second step of image management, esp if you have multiple monitors as it will take all monitors in the screenshot. Snip Tool is an optional workaround as well, but again, it's a two step workaround vs the one step functionality we had.

ZOS_Bill · March 2021

You can find some troubleshooting for this issue in the thread linked below.

Unable to Take Screen Shots

Turgenev · March 2021

ZOS_BillE wrote: »

You can find some troubleshooting for this issue in the thread linked below.

Unable to Take Screen Shots

Thank you for the link. This is not a complete loss of functionality for screenshots; it works when the game is fully loaded into your chosen character. The problem is at the character selection screen. Previously, hitting PRNTSCRN would make a screenshot into the screenshots folder for ESO, like any other. As of the latest update, this no longer works. No error message, it just simply no longer functions.

Turgenev · March 2021

Hang on. This is now working. I don't know why it is, but it's copying properly to the folder now. I'm sorry for wasting your time, I tested this a number of times this week...

ZOS_Bill · March 2021

We appreciate the update on this issue. With the problem now resolved we are going to close the discussion.