Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	1 2Really need help from Zenimax	JimFord047	34	968	Ph1p November 2023
4 staff comments	Discussion	Not getting Access Code sent to my email when trying to log in, ticket 231121-002241 [Closed]	olsborg	7	231	ZOS_Phoenix November 2023
3 staff comments	Question	Has anyone encountered this problem with customer support? They helped others bt they didn’t help me	alin08022001	15	733	ZOS_Kraken November 2023
2 staff comments	Discussion	Just paid for the year subscription and now the account is locked out? [Closed]	DUTCH_REAPER	4	204	ZOS_Bill November 2023
1 staff comment	Discussion	If I buy Necrom (chapter) on Steam will it work for launcher? [Closed]	tuxon	5	442	ZOS_Bill November 2023
5 staff comments	Discussion	How to speak to a human at ZoS regarding a ticket	Mansquito	12	515	ZOS_Bill November 2023
2 staff comments	Question	Character transfer	Zerin_1	8	552	ZOS_Bill November 2023
4 staff comments	Discussion	Trying to change account ID/name, but cant..	olsborg	11	1.8K	ZOS_Bill November 2023
1 staff comment	Discussion	DLC & crown store	Calagari	1	161	ZOS_Bill November 2023
3 staff comments	Discussion	Guild Bank and Store options are missing - [231113-002417] [Closed]	cirocruz	10	206	ZOS_Bill November 2023
2 staff comments	Question	Missing Materials [Closed]	Old_Foggy	5	298	ZOS_Phoenix November 2023
1 staff comment	Discussion	ESO lost one crown crate of mine	Scaletho	7	524	ZOS_Bill November 2023
1 staff comment	Discussion	Unusually Long Load Screen - Sanity's Edge	cicisch	1	94	ZOS_Bill November 2023
1 staff comment	Discussion	Quest - School Daze [Closed]	cgillenwater	10	2.3K	ZOS_Bill November 2023
1 staff comment	Discussion	School Daze quest is still bugged..... [Closed]	jpsgamingb14_ESO	8	2.1K	ZOS_Bill November 2023
4 staff comments	Discussion	Triple charged for 3000 crowns [Closed]	Poss	6	273	ZOS_Bill November 2023
1 staff comment	Discussion	Camera View [Closed]	Enemy-of-Coldharbour	4	166	ZOS_Bill November 2023
1 staff comment	Poll	Is there in-game voice chat available for PC? [Closed]	wilykcat	13	1K	ZOS_Bill November 2023
1 staff comment	Discussion	Can't sign in to ESO website	Gegensmith	4	173	ZOS_Kraken November 2023
1 staff comment	Discussion	You should create a new forum	iPlayOnlyESO	2	162	ZOS_Bill November 2023
1 staff comment	Discussion	Can't accept Master Writs [Closed]	Lady_Lindel	12	1.7K	ZOS_Bill November 2023
1 staff comment	Discussion	Invite to Trade - Trade Failed [Closed]	Firey_Hellhound	4	481	ZOS_Bill November 2023
1 staff comment	Discussion	how to get banned account back [Closed]	JinKariyaPEPE	5	301	ZOS_Bill November 2023
2 staff comments	Discussion	how to keep track of support ticket when suspended? [Closed]	Wilkesy91	8	358	ZOS_Bill November 2023
1 staff comment	Discussion	Event tickets ? [Closed]	Castagere	7	343	ZOS_Bill November 2023
3 staff comments	Discussion	Crown store bugged, help from support lol [Closed]	garyb16_ESO19	13	711	ZOS_Bill November 2023
3 staff comments	Discussion	Undaunted Arms Pack Refund	Jazraena	26	1.5K	Tyrant_Tim October 2023
1 staff comment	Question	Cant see support ticket [Closed]	jschirrmannneb18_ESO	5	379	ZOS_Bill October 2023
1 staff comment	Discussion	Lore Library Nuked [Closed]	mbn89	1	132	ZOS_Bill October 2023
1 staff comment	Discussion	Hacked Account, all gear and banks/guild banks are emptied	GreenDay	1	163	ZOS_Kraken October 2023