Accessing Account from new PC

Romestamo · January 2024

I have an existing account which I haven't accessed in a couple of years. I lost the game and data associated with it on my old iMac. I now have a PC and was hoping to start playing again. I assume since the old data is gone, I won't be able to access old characters etc, but can I use the old account and the crowns etc associated with it? I suspect not but please let me know.

Thanks.

freespirit · January 2024

If you know your account log in details, log in to your account page, download the game and it should be just as you left it.

Account log in details are same as the ones you log in to the game with, forum log in details are different.

Romestamo · January 2024

Thanks, I'll give that a try.

ZOS_Bill · January 2024

@Romestamo

Good luck!

If you run into any issues accessing your old account please let us know.

Romestamo · January 2024

Thanks again to freespirit and thanks Bill. I was able to access the account and download the game over the weekend.

ZOS_Bill · January 2024

Thank you for the update that you've gotten access to your account!

As this account issue has now been resolved, we are going to close this thread from further comments.