Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Introduction Cyrodill quest won't start. No munitions given. Stuck in Cyrodill [Closed]	warpspasmb14_ESO	9	218	ZOS_Bill August 2023
1 staff comment	Discussion	SOLVED One character never gets Empty Soul Gems from doing Writs SOLVED [Closed]	SilverBride	12	621	ZOS_Bill August 2023
2 staff comments	Discussion	buy 21000 crown pack but didnt get crown [Closed]	evymyu233	7	233	ZOS_Bill August 2023
5 staff comments	Discussion	About how long does it take to get a response to a support ticket?	AlCiao	20	1.3K	ZOS_Phoenix August 2023
1 staff comment	Discussion	Unable to get Pet for Marketing Preferences [Closed]	Windy_Player	3	200	ZOS_Bill August 2023
1 staff comment	Question	Abilities Bar greyed out and not working at all.? [Closed]	Kazzy56	8	3K	ZOS_Icy August 2023
3 staff comments	Discussion	Quick question	wilykcat	4	259	ZOS_Bill August 2023
1 staff comment	Discussion	Can't connect Amazon to my ESO account	VesuviaBennet22	3	85	ZOS_Bill August 2023
2 staff comments	Discussion	Instantly perma banned with no warning	mb10	6	672	ZOS_Bill August 2023
1 staff comment	Discussion	"Connection to server timed out"	colossalvoids	1	800	ZOS_Icy August 2023
1 staff comment	Discussion	Cannot swap/unequip Companion's right ring [Closed]	Xour	3	1K	ZOS_Bill August 2023
3 staff comments	Discussion	How to get ZOS customer support? So far no luck	Theignson	21	763	Theignson August 2023
1 staff comment	Discussion	New toon Volenfell bug for end of quest	Rick_S1	2	103	ZOS_Bill August 2023
	Discussion	Can someone clear this up for me?	wilykcat	16	496	Aislinna August 2023
1 staff comment	Discussion	Your account has been permanently banned. [Closed]	Rikkadir	8	660	ZOS_Bill August 2023
2 staff comments	Discussion	Auto ban [Closed]	DiDro	16	2.2K	ZOS_Bill August 2023
1 staff comment	Discussion	Daily Rewards Auto Collecting? [Closed]	VetteGal	3	352	ZOS_Bill August 2023
1 staff comment	Discussion	Appealing a Perma Ban Support Ticket, no response	Ambzillius	3	485	ZOS_Bill August 2023
3 staff comments	Discussion	No Confirmation Code	Almakor	7	284	ZOS_Bill August 2023
1 staff comment	Discussion	Unable to update security question	Jimboo84	1	75	ZOS_Bill August 2023
1 staff comment	Discussion	Just renewed monthly...is it possible to get refund and cancel my sub....	harvey07	1	151	ZOS_Bill August 2023
1 staff comment	Discussion	Thieves troves not giving Zenithar reward boxes [Closed]	vsrs_au	3	177	ZOS_Bill August 2023
1 staff comment	Discussion	Finally Got Online - Now Stuck In Group [Closed]	Rogue_WolfESO	2	226	ZOS_Bill July 2023
1 staff comment	Discussion	PC - EU login problems [Closed]	Erissime	2	256	ZOS_Bill July 2023
1 staff comment	Discussion	Did the event quest... but no tickets??- SOLVED [Closed]	Thee_Cheshire_Cat	4	183	ZOS_Bill July 2023
1 staff comment	Discussion	Any indication of when we will be able to acces the NA server again? [Closed]	bl00dnok	2	198	ZOS_Phoenix July 2023
1 staff comment	Discussion	Moved: New Class Concept [Closed]	ZOS_Bill	0	1	ZOS_Bill July 2023
1 staff comment	Discussion	Lack Of Add-Ons Besides Necrom On Steam [Closed]	Napalm_Death32	3	115	ZOS_Bill July 2023
1 staff comment	Discussion	Please stop softlocking out accounts	Dr_Con	5	746	ZOS_Bill July 2023
2 staff comments	Discussion	How do I cancel my account?	tembuki	9	678	ZOS_Bill July 2023