Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	Is anyone else's account page weird? [Closed]	gangyzgirl	8	425	ZOS_Bill January 2024
2 staff comments	Discussion	PS5 upgrade version of Gold Road	croakie	5	829	ZOS_Bill January 2024
5 staff comments	Discussion	Account Page is Frozen? Unable to access any functions.	powerfantasticb14_ESO	16	808	ZOS_Bill January 2024
1 staff comment	Discussion	I sent an in game support request for 12 missing mudcrab chitins and got what as a response? [Closed]	ClowdyAllDay	8	364	ZOS_Bill January 2024
1 staff comment	Question	Are twitch crate drops during guilds and glory event limited to one per account? [Closed]	KnightofGears	3	235	ZOS_Bill January 2024
1 staff comment	Discussion	When I buy "Pre-Purchase The Elder Scrolls Online Collection: Gold Road" do I get all the PART TWO's [Closed]	DarkWombat	5	484	ZOS_Bill January 2024
1 staff comment	Discussion	do you get DLC with purchase? [Closed]	HyperBeam	5	1.6K	ZOS_Bill January 2024
1 staff comment	Discussion	Does the chapter Collection package work for existing players? [Closed]	jaekobcaed	8	1.1K	ZOS_Bill January 2024
1 staff comment	Discussion	Combat -> Suddenly unable to Block or Interupt [FIXED/CLOSED] [Closed]	ZharaX	3	237	ZOS_Bill January 2024
2 staff comments	Discussion	Data transfer between accounts possible?	Nemecil	4	307	ZOS_Bill January 2024
1 staff comment	Discussion	Camera View Obstruction Detection - Why Can't You See Anything? [Closed]	skeletorz_ESO	18	863	ZOS_Hadeostry January 2024
1 staff comment	Discussion	Not receiving items from one specific guild trader [Closed]	NeoniKa	7	316	ZOS_Bill January 2024
	Discussion	Guild crest in higher res	Bokfink	0	53	Bokfink January 2024
1 staff comment	Discussion	Guild name issue.	Overamera	3	282	Overamera January 2024
4 staff comments	Discussion	Access Code, can't log in	miloflipper	8	336	ZOS_Phoenix January 2024
1 staff comment	Discussion	How do we check the status of a help ticket?	GooGa592	6	683	ZOS_Bill January 2024
3 staff comments	Question	Crowns	Arthur	4	522	ZOS_Bill January 2024
5 staff comments	Discussion	A friend Wrongly Muted for "Spam"	Rivenar	21	867	ZOS_Bill January 2024
2 staff comments	Discussion	Appeal for forums	KiltMaster	7	375	ZOS_Bill January 2024
1 staff comment	Discussion	I can't turn off ESO email ads	shijian452	2	173	ZOS_Bill January 2024
1 staff comment	Discussion	Moved: Broken/bugged Item Name ("Icy ConjurerIcy 's Sash") [Closed]	ZOS_Bill	0	1	ZOS_Bill January 2024
1 staff comment	Discussion	Moved: Account issue [Closed]	ZOS_Hadeostry	0	1	ZOS_Hadeostry December 2023
1 staff comment	Discussion	How do i log in to the support section?	Sewedir	1	113	ZOS_Phoenix December 2023
1 staff comment	Discussion	Access to my Guild Bank and all Guild Traders not possible [Closed]	Cathmor	13	469	ZOS_Bill December 2023
1 staff comment	Discussion	[MAP BUG] Village of the lost [Closed]	QuadroTony	3	2.1K	ZOS_Bill December 2023
4 staff comments	Question	Forum Profile Fields Broken(?) [Closed] [Closed]	Proxithe	8	292	ZOS_Phoenix December 2023
2 staff comments	Discussion	cannot login PC-NA [Closed]	Twig_Garlicshine	4	243	ZOS_Icy December 2023
1 staff comment	Discussion	Official Discord Server [Closed]	r.433nrb18_ESO	5	7.7K	ZOS_Bill December 2023
18 staff comments	Discussion	1 2No access code in my mail	Zakesriel	49	9.7K	ZOS_Phoenix December 2023
1 staff comment	Discussion	Delay in receiving gifted crates?	Sakiri	1	141	ZOS_Bill December 2023