Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Login issues for three days, help? PC/NA

Xaela
Xaela
✭✭

01caofbxyeam.jpeg

For the past three days, I have been getting this login error everytime I try to login. I've played this game for ten yrs and never had this happen before.

I use the direct game client, I don't own the game on steam or Epic. I'm running it on an M2 Mac, never had any issues with that either.

I've changed my password, made sure capslock was off, restarted my computer, uninstalled and reinstalled entire game, repaired launcher, and contacted support which just ran me through basic troubleshooting things like resetting my router (which isn't the problem).

They also had me reset my password again. Still doesn't work.

I can log into the website fine and it says my account is Active when I log in on the website, so it’s just the game itself giving me this problem.

How do I fix this??
Edited by ZOS_Bill on February 20, 2024 5:10PM
  • Xaela
    Xaela
    ✭✭
    After a few days I was suddenly able to login without the error popping up. Not sure why this happened but putting this here in case anyone encounters this issue. It just auto fixed itself after time elapsed.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the update regarding your login issue. Since this issue has resolved itself after waiting a few days, we've decided to close this discussion going forward.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.