Maintenance for the week of May 20:
• PC/Mac: No maintenance – May 20
• NA megaservers for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – May 22, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 6:00PM EDT (22:00 UTC) https://forums.elderscrollsonline.com/en/discussion/658773

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
4 staff comments	Discussion	Didn't receive free Crown Crates from the Give to receive New Life event	Sylianwe	12	517	Sylianwe March 2023
1 staff comment	Discussion	PSA - Necrom delux collectors Ed does not grant all the rewards from Collectors packs on crown store [Closed]	KaosWarMonk	5	914	ZOS_Bill March 2023
1 staff comment	Discussion	Thwarting the Aldmeri Dominion Quest Bugged [Closed]	UrQuan	7	1.4K	ZOS_Bill March 2023
1 staff comment	Discussion	Glory of the Ebonheart Pact/Dominion/Covenant Still broken. (resolved) [Closed]	Einar_Hrafnarsson	1	176	ZOS_Bill March 2023
1 staff comment	Discussion	Can't gift crown crates and PTE'ing (leaving instance) can crash some group members [Closed]	HappyDan	4	474	ZOS_Bill March 2023
2 staff comments	Discussion	How to permanently disable the Account Protection?	NeKryXe	6	358	NeKryXe March 2023
1 staff comment	Discussion	1 2server crash [Closed]	Dr_Con	38	2K	ZOS_Bill March 2023
3 staff comments	Discussion	Still receiving eso plus ((help))	Ringing_Nirnroot	10	415	ZOS_Bill March 2023
1 staff comment	Question	Anyone ever have 1 character that crashes the game if you try log into it?	F1thyphil	5	113	fizl101 March 2023
1 staff comment	Discussion	Need help with ongoing ticket	SpazzyKamikaze	5	166	ZOS_Bill March 2023
1 staff comment	Discussion	A day later still no access code [Closed]	DeltaForce64x	4	143	ZOS_Bill March 2023
2 staff comments	Discussion	Twitch drop can't be claimed	Catsmoke14	4	152	ZOS_Bill March 2023
2 staff comments	Discussion	Completing Conquest missions not counting toward new faction achievements [Closed]	SaffronCitrusflower	3	218	ZOS_Bill March 2023
1 staff comment	Discussion	PSA: Complex passwords for forum accounts lead to "invalid ID/info provided" error	DeltaForce64x	1	146	ZOS_Kraken March 2023
3 staff comments	Question	Your IP is being tracked?	FeedbackOnly	22	1.6K	ZOS_Icy March 2023
1 staff comment	Question	[ANSWERED] How are the new dungeons accessed? [Closed]	vsrs_au	7	339	ZOS_Bill March 2023
1 staff comment	Discussion	We really need a better account protection system [Closed]	StormBlade512	15	734	ZOS_Bill March 2023
1 staff comment	Discussion	Prologue quest [Closed]	jmccormick	7	238	ZOS_Bill March 2023
5 staff comments	Discussion	Crown store down? [Closed]	Kirawolfe	29	1.1K	ZOS_Bill March 2023
2 staff comments	Discussion	Access code woes...	Gaeliannas	6	253	Zakesriel March 2023
2 staff comments	Discussion	Losing player settings post update	idwilson	2	155	ZOS_Bill March 2023
1 staff comment	Discussion	Can't bui Eso plus	Zakesriel	1	214	ZOS_Bill March 2023
1 staff comment	Discussion	crown crates "Bugged" for a week now. No updates? Please UPDATE [Closed]	oversleeps	5	2.6K	ZOS_Bill March 2023
1 staff comment	Question	Does uninstalling eso risk deleting progress?	Malyore	5	588	ZOS_Bill March 2023
2 staff comments	Discussion	Can't log into the account page on the website [Closed]	Gegensmith	8	241	ZOS_Bill March 2023
1 staff comment	Discussion	DLC Sets stickerbook and ESO plus	Durian	2	155	ZOS_Bill March 2023
1 staff comment	Discussion	New player here	Bosman69	5	365	ZOS_Bill March 2023
2 staff comments	Discussion	Coming back after a few years	Xaxinian	10	1.1K	ZOS_Bill March 2023
1 staff comment	Discussion	where is the download exe	GhostWolf_ESO	3	199	ZOS_Bill March 2023
1 staff comment	Discussion	quest 'the sweetroll killer' dobias is missing from the market [Closed]	CoronHR	4	285	ZOS_Bill March 2023