Will I Be Getting My ESO+ Back?

Trinotops · April 17

I got an email saying that my ESO+ was cancelled alongside the email of the ban. I renewed my sub the on the 14th, a day before the ban, so I'd really like to not get almost entirely scammed out of $16. Can we please get an answer if the banned players will be getting their ESO+ back?
@ZOS_GinaBruno @ZOS_Kevin

TKo_ROUSE · April 17

Trinotops wrote: »

I got an email saying that my ESO+ was cancelled alongside the email of the ban. I renewed my sub the on the 14th, a day before the ban, so I'd really like to not get almost entirely scammed out of $16. Can we please get an answer if the banned players will be getting their ESO+ back?
@ZOS_GinaBruno @ZOS_Kevin

I can't imagine any world where they wouldn't reactivate it once they restore us. Otherwise I think they would be getting a ton of charge backs.

xclassgaming · April 17

TKo_ROUSE wrote: »

Trinotops wrote: »

I got an email saying that my ESO+ was cancelled alongside the email of the ban. I renewed my sub the on the 14th, a day before the ban, so I'd really like to not get almost entirely scammed out of $16. Can we please get an answer if the banned players will be getting their ESO+ back?
@ZOS_GinaBruno @ZOS_Kevin

I can't imagine any world where they wouldn't reactivate it once they restore us. Otherwise I think they would be getting a ton of charge backs.

and be open to many lawsuits i imagine they'll reactive them

Xandreia_ · April 17

im sure the cancellation is so it wont renew, but im annoyed at the missed days (potentially 4 days) due to no fault of our own, @ZOS_Kevin is there any news about our plus?

Trinotops · April 17

Xandreia_ wrote: »

im sure the cancellation is so it wont renew, but im annoyed at the missed days (potentially 4 days) due to no fault of our own, @ZOS_Kevin is there any news about our plus?

Yeah, that's probably what it is. If they're willing to give game codes to the banned players then hopefully we can get a code for a few days of ESO+ to make up for the lost time.

ZOS_Bill · April 18

@Trinotops

Do you have your support ticket number?

If so, we can check on the ticket and see if there are any updates.

Sakiri · April 19

You won't be out, usually the time you paid for is going to continue. You've still got the rest of the month.

You'll just have to put your card back in and set it up again if it's anything like the other 10 games I've played over the years.