Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
Unable to Login - Not Related to PTS Issue - Not Even Sure what causing it specifically.
alexj4596b14_ESO
✭✭✭
hi I am trying to log in. I don't believe I logged in at all yesterday, I might have in the morning but I don't remember. However, I did not login to the PTS at all, and haven't done so in like 6 years at least. I just don't have the space on my CPU to do so. I have already sent a ticket, however, I am hoping I can solve this without needing supports help.
Thank You,
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CrushDepth✭✭I am having the same issue. I wonder if this is the root cause:
• [IN PROGRESS] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)1 -
tomfant✭✭✭✭Looks like yesterday the PTS was bleeding into the live realms and today the account maintenance bleeding also into live realms.0
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HansK✭✭✭Same issue here. Both EU and US so looks like the maintenance is scr**ing things up.Edited by HansK on April 16, 2024 3:55PM0 -
thinkedemSoul ShrivenOddly enough, Epic accounts seem to work...[ Natural 20 - that's how I roll ]0
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CrushDepth✭✭The outage has been extended by 3 hours.Edited by CrushDepth on April 16, 2024 4:11PM0
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Zweible✭✭✭I have the same problem also. I sure hope the account maintenance is causing this, tho it never has in the past.
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CrushDepth✭✭@Zweible
Howdy,
I'm curious then (not bird-dogging ya) , what has caused our logins to fail in the past ( it kind of sounds like you may have seen this problem before or perhaps I misread your comment)? Mine was working just fine last night, then suddenly it just fails out of the blue today. So given what has happened; either the Server maintenance did it, or this outage did it, seeing as how those are the only changes that I have seen that apparently are impacting users.Edited by CrushDepth on April 16, 2024 4:21PM0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Leighlaa✭✭✭✭I also have this problem, same message popping up, and am unable to send a ticket because of the website being down for maintenance.
Same deal, I am not on the PTS.
I have 2 accounts, and *neither* will log on, from this PC or my husband's. I was able to log and play normally on EU last night on my main account however. Husband also can't log his 2 accounts.
Edit: Found a link on the bethesda support twitter, here is my ticket# : 240416-004085
Edited by Leighlaa on April 16, 2024 4:43PMPCNA - Changuita0 -
alexj4596b14_ESO✭✭✭CrushDepth wrote: »I am having the same issue. I wonder if this is the root cause:
• [IN PROGRESS] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)
Talked to someone on reddit having the same issues, they got a reply from their ticket and it said that this shouldn't be happening.0 -
alexj4596b14_ESO✭✭✭I also have this problem, same message popping up, and am unable to send a ticket because of the website being down for maintenance.
Same deal, I am not on the PTS.
I have 2 accounts, and *neither* will log on, from this PC or my husband's. I was able to log and play normally on EU last night on my main account however. Husband also can't log his 2 accounts.
Edit: Found a link on the bethesda support twitter, here is my ticket# : 240416-004085
How are you seeing your ticket number? I can't seem to login to do it.0 -
meekmiko✭✭✭✭✭
✭This happened when I tried to run the game from the *exe file, but when I launch the game through Steam it works just fine.
(* I tend to run the game from the exe file whenever I don't feel like logging into Steam.)🌟PC/NA CP2100+ [Been playing since 2016]
✨🐪JUSTICE FOR APEX CAMELS 🐪✨ Bring 'em back, ZOS!vMA / vVH / vDSA / vBRP / vAA HM / vSO HM / vHRC HM / vMoL HM / vHoF HM / vAS+1 & +1 / vCR+2 / vSS / vKA/ vRG- 🌩️ 🏹 EP - Jessamine Seed-Nightrun, Master Angler / Dro-m'Athra Destroyer / Bosmer / Stamina Sorcerer [Main DPS]
- ☀️ 🛡️ EP - Mihi'Mai-Ra, Plague of Peryite / Khajiit / Stamina Templar [Main Tank]
- ☀️ ✨ EP - Lady Lapa'au, Sergeant / Khajiit / Magicka Templar-Warden-Nightblade [Main Healer]
- 🌩️ ☄️ EP - Ra'venk, Style Master / Khajiit / Magicka Sorcerer
- 🌩️ 🛡️ EP - Shimmers-with-Static, Spark of Vengeance / Argonian / Stamina Sorcerer-Templar-Nightblade
- 🗡️ ⚔️ EP - Bird gra-Shuzgub, Forge Breaker / Orc / Stamina Nightblade-Templar-Arcanist
- 👁️ 🏹 EP - Elsyiir Lichenhollow, Lady / Bosmer / Stamina Arcanist
- 🗡️ ✨ EP - Blades-at-the-Ready, Witch / Argonian / Magicka Nightblade
- 💀 ☄️ EP - Ko'shamari the Doomweaver, Dovahkriid / Khajiit / Magicka Necromancer-Sorcerer-Warden [Oops! ALL PETS]
- ☀️ ⚔️ EP - Lady Fortuna the Blessed, Grand Champion / Imperial / Stamina Templar
- 👁️ 🛡️ EP - Mamaea the Sledgehammer, Alpha Predator / Khajiit / Stamina Arcanist-Templar-Nightblade
- 🔥 🏹 EP - Falora Veloth, The Merciless / Dunmer / Stamina Dragonknight
- ☀️ ⚔️ EP - Amarri-do the Magnificent, Cake Connoisseur / Khajiit / Stamina Templar
- ☀️ ✨ EP - Narahni the Moon Dancer, Lunar Champion / Khajiit / Magicka Templar
- 🌩️ ☄️ EP - Lashon at-Home, Blackrose Executioner / Redguard / Magicka Sorcerer-Arcanist-Templar [BEAMS!]
- 🔥 🛡️ EP - Plays-in Volcanoes, Mighty in Magma / Argonian / Stamina Dragonknight
- 🌱 ✨ EP - Sorvete, Countess / Khajiit / Magicka Warden
- 🌩️ ⚔️ EP - Z'majii-dar the Quick, Battlegrounds Butcher / Khajiit / Stamina Sorcerer
- 🗡️ 🛡️ EP - Yana-la the Iron Lotus, Silver Knight / Khajiit / Stamina Nightblade
- 💀 🛡️ EP - Vashpurri-do the Corrupt, Alpha Predator / Khajiit / Stamina Necromancer-Templar
- & I only dabble on the PC/EU server sometimes CP300+:
- 🌩️ ☄️ EP - Steals-Many-Hearts / Argonian / Magicka Sorcerer
- 🗡️ ⚔️ AD - Jessamine Seed-Nightrun / Bosmer / Stamina Nightblade
- 🌩️ ⚔️ EP - Sings-a-Song-of-Storms / Argonian / Stamina Sorcerer
- 🗡️ ☄️ DC - Helainie the Shadebringer / Breton / Magicka Nightblade
- 🗡️ ⚔️ AD - Pashet the Nimble / Khajiit / Stamina Nightblade
- 🔥 ☄️ EP - Furoni the Ember / Dunmer / Magicka Dragonknight
- 🔥 ⚔️ AD - Eldrinthr the Flame-Heart / Bosmer / Stamina Dragonknight
- 💀 ☄️ AD - Bajaa the Blackened Beast / Khajiit / Magicka Necromancer
- ☀️ ✨ AD - Narahni the Moon Dancer / Khajiit / Magicka Templar
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alexj4596b14_ESO✭✭✭This happened when I tried to run the game from the *exe file, but when I launch the game through Steam it works just fine.
(* I tend to run the game from the exe file whenever I don't feel like logging into Steam.)
I already unlinked the account as that was part of the troubleshooting sets I was given by the website. RIP Go figure.0 -
Leighlaa✭✭✭✭alexj4596b14_ESO wrote: »I also have this problem, same message popping up, and am unable to send a ticket because of the website being down for maintenance.
Same deal, I am not on the PTS.
I have 2 accounts, and *neither* will log on, from this PC or my husband's. I was able to log and play normally on EU last night on my main account however. Husband also can't log his 2 accounts.
Edit: Found a link on the bethesda support twitter, here is my ticket# : 240416-004085
How are you seeing your ticket number? I can't seem to login to do it.
I found this link someone from the bethesda support twitter posted for someone on a post: beth.games/4cVqA79 I had to open an inprivate window for it to work though.PCNA - Changuita0 -
ZOS_Billadmin@NUKE65536 and @nesmewno
Are you having any issues today when trying to login now that maintenance is complete?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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CrushDepth✭✭Interesting, therefore, and evidently regardless denials (they got a reply from their ticket and it said that this shouldn't be happening), this outage was the root cause of this issue; when it ended, we are able to log back in.
Hopefully, Support/zenimax/Bethesda et al. keeps this in mind also.Edited by CrushDepth on April 18, 2024 1:16PM0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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