The Elder Scrolls Online

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Serious Help Free DLC

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Banegrivm
Banegrivm
✭✭
Early this morning, at around 2:45 est I logged in thinking that the event would be live since it was Monday. I have a piece of bone lodged into my spine and it makes it very hard to use my hands right now. I have an MMO setup for my condition so I can at least game. When I went to get the DLC for the thieves guild I accidentally bought it instead. I'm really upset by this, especially since crowns (and a sub) is next to impossible for me right now in my condition. I sent in a ticket, but I'm really afraid of losing those crowns and not being able earn the free DLC. I hope someone can please help me. I'm worried about not getting this straightened out before the event ends.

240415-000740 is the reference number for my ticket.

Thank you.
Edited by ZOS_Bill on April 16, 2024 4:16PM
Banegrivm Shadowblight
Sovereign Lord of the 1st Fist of Light
  • Banegrivm
    Banegrivm
    ✭✭
    Wow and just like that someone fixed me already! I can't believe it. The customer service and community for this game is so amazing. Thank you very much for helping me.
    Banegrivm Shadowblight
    Sovereign Lord of the 1st Fist of Light
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for letting us know the issue has now been resolved. For this reason we are going to close the discussion from further comments.
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