Maintenance for the week of June 5:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – June 7, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – June 7, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – June 22, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)

General Help

Archives for September 2020

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	[Incident: 200924-006221] Please help!	Scion_of_Yggdrasil	1	31	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Survey received and ticket marked as solved before it was actually solved	Adremal	1	32	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Waiting on an agent	serathyna	5	157	ZOS_Bill September 2020
1 staff comment	Discussion	Character Help [Closed]	pyxis2025	3	33	ZOS_Bill September 2020
1 staff comment	Discussion	Linking twitch to my eso account	Quelaan	2	24	Quelaan September 2020
1 staff comment	Discussion	PS4 -> XSX ESO Account due to Microsoft's Acquisition	PrimusNephilim	3	235	PrimusNephilim September 2020
2 staff comments	Discussion	My secondary account with millions worth of mats/items -- Banned. [Closed]	TheFazu	16	1.5K	ZOS_Bill September 2020
4 staff comments	Discussion	I just got scammed	Bluewit	22	640	Bluewit May 2021
1 staff comment	Discussion	Chapter Items Not on EU? [Closed]	Wildberryjack	3	41	ZOS_Bill September 2020
4 staff comments	Discussion	1 2Proper crown exchange method please! :( [Closed]	richo262	54	1.3K	ZOS_Bill December 2020
1 staff comment	Discussion	Ticket followup	sarahvhoffb14_ESO	2	29	sarahvhoffb14_ESO September 2020
	Discussion	Customer service refuses to update my country. Please help!	jazbay2	3	56	jazbay2 September 2020
1 staff comment	Question	Now that Zenimax is owned by Microsoft can you transfer my account from PSN to XBOX?	Collectivezen	5	309	ZOS_Bill September 2020
1 staff comment	Discussion	support refused to change country - what to do	Nick1620	11	182	ZOS_Bill September 2020
	Question	Storing Items?	TheTreeofDoom	1	558	Taleof2Cities September 2020
	Question	Do you need Crowns to be able to participate in Events?	TheTreeofDoom	1	31	Taleof2Cities September 2020
2 staff comments	Discussion	Having Trouble Purchasing Greymoor [Closed]	ganzaeso	3	45	ZOS_Bill September 2020
	Question	How do you claim or pay for someone's linked items in chat?	TheTreeofDoom	2	108	Integral1900 September 2020
1 staff comment	Question	When are they fixing the Guild Trader Bug?!?!? [Closed]	SteveCampsOut	2	206	ZOS_Bill September 2022
1 staff comment	Discussion	Best way to report a crown scammer?	Arcanasx	2	64	ZOS_Bill September 2020
1 staff comment	Discussion	Covid-19 is not an excuse this is the worst customer service	tgykpR	4	106	ZOS_Bill September 2020
	Question	Can i have my crowns transferred?	h0880	2	65	h0880 September 2020
2 staff comments	Discussion	Can't log in to support portal - refund request.	giladmitraniprerb18_ESO	12	74	ZOS_Bill September 2020
2 staff comments	Discussion	ESO Plus Cancellation Issue	Redenator	3	265	ZOS_Bill September 2020
1 staff comment	Discussion	Can't Play New Character [Closed]	Wildberryjack	4	23	ZOS_Bill September 2020
7 staff comments	Discussion	Worst Customer Support Ever	p4l4mu7	15	325	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Bought Hailcinder Mount Pack on Steam, Never Received Mount	Floofysaur	2	1.5K	ZOS_Bill September 2020
2 staff comments	Discussion	Kicked from server now Can’t log in PC EU [Closed]	valkyrie93	3	63	ZOS_Bill September 2020
3 staff comments	Discussion	Account Banned for no reason, no actions taken despite ZOS promising to unban it [Closed]	Skyrimxz	12	328	ZOS_ConnorG September 2020
2 staff comments	Discussion	Ticket follow up. Been a month :(	deevoh1991	3	76	ZOS_Bill October 2020

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