Maintenance for the week of October 18:
• PC/Mac: No maintenance – October 18
• PC/Mac: NA and EU megaservers for maintenance – October 19, 4:00AM EDT (8:00 UTC) – 11:00AM EDT (15:00 UTC)
• Xbox: NA and EU megaservers for maintenance – October 19, 4:00AM EDT (8:00 UTC) – 11:00AM EDT (15:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – October 19, 4:00AM EDT (8:00 UTC) – 11:00AM EDT (15:00 UTC)
• ESO Store and Account System for maintenance – October 19, 4:00AM EDT (8:00 UTC) – 11:00AM EDT (15:00 UTC)

The Deadlands DLC and Update 32 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/

General Help

Archives for September 2020

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	[Incident: 200924-006221] Please help!	Scion_of_Yggdrasil	1	31	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Survey received and ticket marked as solved before it was actually solved	Adremal	1	31	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Waiting on an agent	serathyna	5	131	ZOS_BillE September 2020
1 staff comment	Discussion	Character Help [Closed]	pyxis2025	3	21	ZOS_BillE September 2020
1 staff comment	Discussion	Linking twitch to my eso account	Quelaan	2	21	Quelaan September 2020
1 staff comment	Discussion	PS4 -> XSX ESO Account due to Microsoft's Acquisition	PrimusNephilim	3	202	PrimusNephilim September 2020
2 staff comments	Discussion	My secondary account with millions worth of mats/items -- Banned. [Closed]	TheFazu	16	545	ZOS_BillE September 2020
4 staff comments	Discussion	I just got scammed	Bluewit	22	621	Bluewit May 2
1 staff comment	Discussion	Chapter Items Not on EU? [Closed]	Wildberryjack	3	21	ZOS_BillE September 2020
4 staff comments	Discussion	1 2Proper crown exchange method please! :( [Closed]	richo262	54	974	ZOS_BillE December 2020
1 staff comment	Discussion	Ticket followup	sarahvhoffb14_ESO	2	21	sarahvhoffb14_ESO September 2020
	Discussion	Customer service refuses to update my country. Please help!	jazbay2	3	51	jazbay2 September 2020
1 staff comment	Question	Now that Zenimax is owned by Microsoft can you transfer my account from PSN to XBOX?	Collectivezen	5	224	ZOS_BillE September 2020
1 staff comment	Discussion	support refused to change country - what to do	Nick1620	11	141	ZOS_BillE September 2020
	Question	Storing Items?	TheTreeofDoom	1	43	Taleof2Cities September 2020
	Question	Do you need Crowns to be able to participate in Events?	TheTreeofDoom	1	21	Taleof2Cities September 2020
2 staff comments	Discussion	Having Trouble Purchasing Greymoor [Closed]	ganzaeso	3	41	ZOS_BillE September 2020
	Question	How do you claim or pay for someone's linked items in chat?	TheTreeofDoom	2	44	Integral1900 September 2020
1 staff comment	Discussion	Best way to report a crown scammer?	Arcanasx	2	61	ZOS_BillE September 2020
1 staff comment	Discussion	Covid-19 is not an excuse this is the worst customer service	tgykpR	4	101	ZOS_BillE September 2020
	Question	Can i have my crowns transferred?	h0880	2	61	h0880 September 2020
2 staff comments	Discussion	Can't log in to support portal - refund request.	giladmitraniprerb18_ESO	12	61	ZOS_BillE September 2020
2 staff comments	Discussion	ESO Plus Cancellation Issue	Redenator	3	182	ZOS_BillE September 2020
1 staff comment	Discussion	Can't Play New Character [Closed]	Wildberryjack	4	21	ZOS_BillE September 2020
7 staff comments	Discussion	Worst Customer Support Ever	p4l4mu7	15	311	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Bought Hailcinder Mount Pack on Steam, Never Received Mount	Floofysaur	2	725	ZOS_BillE September 2020
2 staff comments	Discussion	Kicked from server now Can’t log in PC EU [Closed]	valkyrie93	3	51	ZOS_BillE September 2020
3 staff comments	Discussion	Account Banned for no reason, no actions taken despite ZOS promising to unban it [Closed]	Skyrimxz	12	281	ZOS_ConnorG September 2020
2 staff comments	Discussion	Ticket follow up. Been a month :(	deevoh1991	3	71	ZOS_BillE October 2020
1 staff comment	Discussion	ZoS just gave someone's account away?!	IrishOphidia	15	321	IrishOphidia September 2020

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