I just got scammed

Bluewit

ID of the player: [snip]
The character is called [snip]
He was above cp 300!!!

I just got scammed at “Quarantine Serk Wayshrine, Deshaan”.
The player told me he sells 10k crowns for 165-1
I tried to buy Nerien’eth arms pack.
I told him that I will give first the first half, then he has to gift me the arms pack.
But when I paid the first half: 206250 gold, he says thanks and disappear.
I just want my gold back.
This was at the night from saturday to Sunday.
I have screenshoots of the conversation (I've attached them)
Please, I need help.

[Edited and removed images for Naming and Shaming]

Bluewit

This is at the NA PC server.

richo262

Same guy that scammed me, though I didn't name him. That'll prob get edited out because we gotta protect our scammers.

https://forums.elderscrollsonline.com/en/discussion/comment/6967375#Comment_6967375

I know he has scammed another too.

richo262

Read that link, do a support ticket, you should get some resolution.

Bluewit

Your post doesn't give me hope
I submited an ingame ticket, i only did this post so i can add screenshots about the conversation. I hope i ger attention.
Ty for your comments

richo262

Don't do it in game, go to website. I used 'Missing item' because, well, my gold is missing.

Reverb

This thread will get closed because naming and shaming is against the forum TOS. As @richo262 said, you need to submit a ticket in the support portal. You can attach screenshots and other supporting documentation. That’s the appropriate venue for getting issues resolved with zeni, not this.

Good luck for a speedy resolution.

ZOS_Bill

@Bluewit

You can post your ticket number in this thread so we can check to ensure it was submitted correctly.

Bluewit

@ZOS_BillE

This is the mail i got from the report i did ingame:


Thank you for contacting
Bethesda Customer Support

Question Subject: Customer Service Ticket

Question Reference # 200926-009348

Date Created: 09/26/2020 11:32 PM
Date Last Updated: 09/26/2020 11:32 PM
Product: ESO

Status: Under Review

Bluewit

@ZOS_BillE

I just made another ticket about the same issue. I did it in the website because someone recomended.
I didit under the catergory "report player"
This time, the ticket number is: 200927-006550
I'm not sure if the files got succesfully attached
Help

newtinmpls

Thank you for reporting. The more people actually report, the more likely scammers are to get some small consequences.

ZOS_Bill

@Bluewit

Thank you for the ticket numbers. After checking I can confirm both tickets were submitted correctly for investigation.

Bluewit

@ZOS_BillE thank you. Do you know if i will be able to get the gold back?

ZOS_Bill

@Bluewit

Once an investigation is completed, any items or currency that need to be returned will be done through in-game mail.

richo262

I'm hoping this gets traction because the same guy that scammed both of us is rampaging through tamriel, I know of 2 others now.

Bluewit

I have no doubt that ZOS will take action against the player. I'm only worried about getting my gold back.

Bluewit

@ZOS_BillE Hi, Any advance?

ZOS_Bill

@Bluewit

There are no updates at this time regarding the ticket you've submitted.

Bluewit

@ZOS_BillE Hi, why i still don't have my gold back? It seems that i will not have a solution. It's on purpose?

SDKTJ

@Bluewit Try be patient, I got scammed too back in August and it was only solved this week. Returning gold is not a priority of support, but it will be done after some time. For now just pretend that the gold is gone for good then you'll be in for a nice surprise when it's eventually returned.

Bluewit

@SDKTJ so like two months? That's a lot. But if it will be solved, it's a nice thing to hear. Thanks!

richo262

@Bluewit

200925-007888 I'll add my ticket to here given we were scammed by the same person in such a short window. Any investigation of this scammer would see us both sorted, two (more) tickets with one stone.

Good to hear somebody got their gold back, even if its two months. Beginning to lose hope.

Bluewit

still no gold back?