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Double billed for Greymoor 200409-003807

Evergnar
Evergnar
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200409-003807
Double billed for Greymoor. Been over a week now with no response.
Would appreciate someone taking care of this sooner then later. Not a difficult thing to correct.
Thank You
@EverGnar
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    Do not reverse any credit charges.

    You posted your ticket number, so eventually, you will get a response in here verifying whether your ticket is in the proper queue to be looked at. Like with the DMV, it is important to be in the line to talk to an agent, not the one for the restroom! :smile:

    Meanwhile...

    Please be aware that we are currently experiencing high contact volumes, due to the impact of COVID-19, and you may experience increased waiting times when contacting Customer Support. With this in mind, please remember that updating your ticket will put you at the end of the line and delay the response time.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • ZOS_Bill
    ZOS_Bill
    admin
    @Evergnar

    We have sent you an update via PM.
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