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confused by support

LastQuake
LastQuake
Soul Shriven
Is it normal that i leaved a ticket on help.bethesda, and it's alrdy been almost 5 days but "my support" keep telling me that "You currently don't have any tickets". I'm confused, i don't understand if someone even recieve my ticket while i keep waiting for it so much... Can someone check it please?
ticket number: #:200413-007438
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
    ✭✭✭✭✭
    It’s Elder Scrolls Online Support, @LastQuake ... not Bethesda Support.

    Make sure you’re at the right website.
  • LastQuake
    LastQuake
    Soul Shriven
    @Taleof2Cities Did you ever try to recover your account? I did go to help.theelderscrollsonline.com/pushed sumbit a ticket/account/windows/i can't log in/do you need help recovering your account?/yes/account recovery options/eso/ticket. That how you get into help.bethseda direcly from help.theeldersrollsonline...
  • ZOS_Bill
    ZOS_Bill
    admin
    @LastQuake

    Please check your inbox for an update on your ticket.
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