Maintenance for the week of December 8:
• [COMPLETE] ESO Store and Account System for maintenance – December 10, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
Hello @SchubaHD, if you want to change your ESO account username, but you have forgotten the answer to your secret questions, you can submit an Account Recovery ticket here. One of our agents will be able to help you.