Maintenance for the week of August 3:
• PC/Mac: No maintenance – August 3
• ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
Hello @SchubaHD, if you want to change your ESO account username, but you have forgotten the answer to your secret questions, you can submit an Account Recovery ticket here. One of our agents will be able to help you.