Player mail is broken

matterandstuff · April 2021

I recently got back from a break of a few months and ever since, my player mail has not been working.

It is entirely empty since I was away long enough for everything to get deleted. If anyone tries to send anything to me, they get an error saying that my mailbox is full.

System mail seems to be unaffected.

This is super frustrating - any ideas?

RedMuse · April 2021

It is iirc a known bug with no workaround.

Vandee · April 2021

Yes, this issue has been reported for more than 2 weeks. Zenimax is aware already and plan to fix that in the patch next week.
You can find mroe info hrere:
https://forums.elderscrollsonline.com/en/discussion/comment/7209433/#Comment_7209433

matterandstuff · May 2021

Thanks for the explanations - much appreciated!

ZOS_Bill · May 2021

As posted above, we are aware of an issue with in-game mail which is currently being looked into.

matterandstuff · May 2021

Just to clarify, the recent update did *not* fix this issue.

Anyone who sends me mail receives a "mailbox is full" error despite it being empty.

A random piece of mail from a year ago showed up after the update but deleting it didn't change anything.

ZOS_Lunar · May 2021

Greetings!

As there is already an active discussion on this topic, we are going to go ahead and close this thread. You can find the active thread, including Gina's comment asking for more information, right here. Feel free to continue the discussion in that thread.

Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.