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TIcket ''Closed by costumer'' but i didn't closed it

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yRaven
yRaven
✭✭✭✭
I wake up today and go to see the state of my ticket #200403-005396, that i'm asking for a refund in a item i misbought, and discover that it was closed without a answer

I'm waiting a 1 week already for a answer i didn't got and now this? So i want to know why this and if someone can FINALLY help me
Edited by yRaven on April 12, 2020 5:23PM
Jack of all trades. Master of at least one.
-
Àrës - Magicka Dragonknight (EP)
Persephónē - Magicka Warden (EP)
Athēna - Magicka Templar (EP)
Hādēs - Magicka Necromancer (EP)
Hërmës - Runner Troll (EP)
  • ZOS_Bill
    ZOS_Bill
    admin
    @yRaven

    I've sent you a PM with an update on the ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • yRaven
    yRaven
    ✭✭✭✭
    The ticket is reopened, thanks for the support
    Jack of all trades. Master of at least one.
    -
    Àrës - Magicka Dragonknight (EP)
    Persephónē - Magicka Warden (EP)
    Athēna - Magicka Templar (EP)
    Hādēs - Magicka Necromancer (EP)
    Hërmës - Runner Troll (EP)
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