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Account restricted with no email explanation
BXR_Lonestar
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My account has been restricted for over 48 hours, and I've not received any kind of email explaining the reason for the restriction. I've even submitted a ticket and asked customer support to contact me with an explanation, and I've not received anything.
I've been a good paying customer for this game. I've had ESO Plus for 5 years, and I've bought every single DLC that's been launched for this game, and I think it is really nonsense to restrict someone's account and NOT give any kind of explanation why. Can someone please contact me about this issue?
I've been a good paying customer for this game. I've had ESO Plus for 5 years, and I've bought every single DLC that's been launched for this game, and I think it is really nonsense to restrict someone's account and NOT give any kind of explanation why. Can someone please contact me about this issue?
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reazea✭✭✭✭✭
✭✭Is ZOS still trying to claim that bots don't take these kinds of actions against players?
Good luck with your issue. Customer support is very slow these days. It's more like 4-5 days to reply to tickets than the 2-3 they say it'll take, and thats if you get a reply at all.
And any time action is taken against a player ZOS is obligated to notify the player as to why that action was taken. Which shouldn't be a problem as the notification can be handled by the same bot that took the action.
I guess this is just a sympathy post. Not sure there is any suggestion that could resolve your situation outside of a ZOS employee seeing your post.
Also, you should post your ticket number here just in case a ZOS employee might see this post.1 -
DrGIggles80✭✭✭@ZOS_Kevin any help with this? How can this player be banned with no email saying why or for how long?0
