Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Please help expedite my application for a ban	Anybis_1f	8	574	Anybis_1f May 2025
4 staff comments	Discussion	ESo Support - No Response?	V.Sontohartono	7	373	V.Sontohartono May 2025
	Discussion	Unable to add images in PVE group content forum	fizl101	0	21	fizl101 May 2025
1 staff comment	Discussion	I spoke with a ZOS employ 2 days ago and he agreed to give me my account back but it is still banned	JL1980	3	238	Anybis_1f May 2025
1 staff comment	Discussion	Need Help Logging into the Game	Thamis	2	82	ZOS_CouchTato May 2025
2 staff comments	Discussion	Request for Assistance with Crown Gift Transfer (Ticket ID: 250514-003010) [Closed]	Asikoo	7	246	ZOS_Icy May 2025
1 staff comment	Discussion	support response time [Closed]	octograb	2	95	ZOS_Icy May 2025
1 staff comment	Discussion	I have been social banned and need assistance	DirtyDeeds765	2	284	MalleLuck May 2025
3 staff comments	Discussion	Social Ban??	MalleLuck	6	881	ZOS_Hadeostry May 2025
1 staff comment	Question	How do I change Country/Region?	ghastley	2	126	ghastley May 2025
1 staff comment	Discussion	Friend Banned Help ASAP [Closed]	Adam_Chattaway	1	132	ZOS_Icy May 2025
2 staff comments	Discussion	No response from customer service ...	Weesacs	7	412	Adam_Chattaway May 2025
2 staff comments	Discussion	Login Issues	GalexPK	2	143	ZOS_Hadeostry May 2025
4 staff comments	Discussion	Can‘t use potions since 4 Weeks now	Jaavaa	29	1.6K	Bushido2513 May 2025
1 staff comment	Discussion	Ban Appeal	LennaTheRussian	1	225	ZOS_CouchTato April 2025
	Discussion	Crown Store Gifting	TheInquisitiveSpoon	1	72	TheInquisitiveSpoon April 2025
1 staff comment	Discussion	Help needed for a friend	Wolfripper1770	1	125	ZOS_Phoenix April 2025
	Discussion	Problem with technical support request	Denverson	1	63	Denverson April 2025
5 staff comments	Discussion	Audio lag, more load screens	wowzerss	17	1.3K	Twohothardware April 2025
1 staff comment	Discussion	Unable to login on two accounts.	Lady_Lindel	5	146	Lady_Lindel April 2025
1 staff comment	Discussion	No access code for PTS (update 46 v11.0.0)	tinythinker	1	54	ZOS_Phoenix April 2025
1 staff comment	Discussion	Anyone else having issues with the pass not giving the pre-order items?	TheDutchChef	9	667	TheDutchChef April 2025
	Discussion	Help needed in support case for a Friend	eredthelion	3	116	eredthelion April 2025
2 staff comments	Discussion	Trying to log into PTS, but im not recieving the access code to my mail to open it up.. [Closed]	olsborg	4	58	ZOS_Phoenix April 2025
3 staff comments	Discussion	[RESOLVED] Can I Get Some Help ZOS Ticket: 250412-001604	Seravi	6	202	ZOS_CouchTato April 2025
	Discussion	Need help [250409-004433] Elder Scrolls Online Support Ticket	JL1980	0	51	JL1980 April 2025
1 staff comment	Discussion	Need help from ESO staff	Denverson	9	432	Denverson April 2025
2 staff comments	Discussion	I made a name change in error, please help	JoeCapricorn	11	306	JoeCapricorn April 2025
2 staff comments	Question	Can log into account on website, can’t log into game	Time4Adventure	5	154	ZOS_CouchTato April 2025
1 staff comment	Discussion	Ban appeal for misflagged account	Lavliyet	1	183	ZOS_Phoenix March 2025