Murky_Dregs wrote: »It's long past time that you upgrade your architecture. It's good to hear that plans are finally in work.
I've run many program, project, & development teams in my career ($600m+portfolio), and the offhand comments made by Rich's wife speak volumes regarding the mindset of the ZoS team.
Her remarks were incredibly candid and are definitely a real glimpse into how your people feel.
Given the glib customer disregard displayed, how do you plan to address that issue, meaning your team's professional resolve regarding the matter, in order to ensure delivery of the quality product that many of us pay well over hundreds of dollars a year for and deserve?
Since when are the comments of an Employee's Wife taken as official representation of that Employee's company?
EdmondDontes wrote: »It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
EdmondDontes wrote: »Murky_Dregs wrote: »It's long past time that you upgrade your architecture. It's good to hear that plans are finally in work.
I've run many program, project, & development teams in my career ($600m+portfolio), and the offhand comments made by Rich's wife speak volumes regarding the mindset of the ZoS team.
Her remarks were incredibly candid and are definitely a real glimpse into how your people feel.
Given the glib customer disregard displayed, how do you plan to address that issue, meaning your team's professional resolve regarding the matter, in order to ensure delivery of the quality product that many of us pay well over hundreds of dollars a year for and deserve?
Since when are the comments of an Employee's Wife taken as official representation of that Employee's company?
Since forever. There are cases of the spouses of an employee marketing company secrets too. I absolutely am not saying anything like that is going on in this situation, only that the wife "let the cat out of the bag" publicly. Most companies have non disclosure agreements that cover issues like this.
It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
EdmondDontes wrote: »Murky_Dregs wrote: »It's long past time that you upgrade your architecture. It's good to hear that plans are finally in work.
I've run many program, project, & development teams in my career ($600m+portfolio), and the offhand comments made by Rich's wife speak volumes regarding the mindset of the ZoS team.
Her remarks were incredibly candid and are definitely a real glimpse into how your people feel.
Given the glib customer disregard displayed, how do you plan to address that issue, meaning your team's professional resolve regarding the matter, in order to ensure delivery of the quality product that many of us pay well over hundreds of dollars a year for and deserve?
Since when are the comments of an Employee's Wife taken as official representation of that Employee's company?
Since forever. There are cases of the spouses of an employee marketing company secrets too. I absolutely am not saying anything like that is going on in this situation, only that the wife "let the cat out of the bag" publicly. Most companies have non disclosure agreements that cover issues like this.
It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
Or he was told to keep his mouth shut for a few days until the furor dies down...
EdmondDontes wrote: »It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
That might be the case, or it might not.
However, context is important, as this has been blown a little out of proportion. Regulars on the stream know that Ms Lambert has her own opinions, and she will tell you what she thinks. That is part of why people listen. These opinions may very well be hers, and not shared by Rich.
Then again, what she said is not exactly an unheard of point of view. I would hazard a guess that more than a few people in chat were part of the choir. People who harass the devs, and try to interrupt streams to do it, are not as popular across the entire ESO community as one might imagine. (Yeah, they probably know it and don't care) Her views may or may not be shared by Rich, but she is not the only player that shares those views.
SammyKhajit wrote: »This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
EU PC 2000+ CP professional mudballer and pie thrower"Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - Fadomai
SammyKhajit wrote: »Because Terri Lambert has insider knowledge, due to her marriage with Richard Lambert. That means she has unequal advantages over any other ESO streamers. This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
EdmondDontes wrote: »The context is that for more than 4 years we've been told "we're working on it". Now we get an announcement that says they just starting working on it last quarter of last year.
Or... she could have simply chosen to ignore the question completely, as most streamers would. There was no need to even acknowledge it being asked, as the question was not in relation to the topic at hand, so why even comment on it at all? Which oddly... would have put her right in line with ZOS's general stance on the matter also.
Yes, she could have said it differently, but as a non-employee player of the game, ZOS really can't tell her what she can and cannot say in third-party venues. Outside of any NDA, libel, and slander issues, of course. Rich's stream is a third-party venue, although Rich may be held accountable by ZOS, as he is their employee.
SammyKhajit wrote: »Because Terri Lambert has insider knowledge, due to her marriage with Richard Lambert. That means she has unequal advantages over any other ESO streamers. This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
Yes, she could have said it differently, but as a non-employee player of the game, ZOS really can't tell her what she can and cannot say in third-party venues. Outside of any NDA, libel, and slander issues, of course. Rich's stream is a third-party venue, although Rich may be held accountable by ZOS, as he is their employee.
I wish she had said it differently, but she is her own person, and that is how she is.
As for "insider information", that seems like a stretch. Yeah, she undoubtedly knows more than what she said, but she said nothing that was not already known.
As for "other streamers" and "unequal advantage", that does not seem to be a hindrance, if it is even a thing. There are streamers out there that are, if nothing else, very opinionated about the game, and other players. As we have seen on a number of streams in the last month, they are starting to be more of a problem than a solution. This is escalating, in my opinion.
It does not stop with the streamers, either. As an interested party sitting on the sidelines, what I see is that the person who started all of this is getting ignored. They are not a victim, they are an instigator. I will be surprised if we see an apology from them, and I won't be surprised if they try it again. The last thing that the community needs is players going into chats with the intention of picking a fight with ZOS or other groups in the community. I don't care which issue they want to fight about, either. We need to distance ourselves from those who try to start these things.
Maybe what is happening here with Ms Lambert can be a wakeup call to players and streamers, alike.EdmondDontes wrote: »The context is that for more than 4 years we've been told "we're working on it". Now we get an announcement that says they just starting working on it last quarter of last year.
Oh, back on topic.
I started this game at launch intending to play in Cyrodill, and I waited for years for them to fix it so that I could do that. Over the years, I have seen improvements, and steps backwards, with my own eyes, so I know they have been working on it, but I also know they have not fixed it. Also over the years, I decided they were never going to fix it and that players wanting to do more than "casual PVP" (where you don't care if it lags, or you get booted, or skills do not work...) should find another game to play. New World is really the first one to come along to fill that role, and my opinion has not changed. Serious PVP players should go try New World. (I did and do not like it for either PVE or PVP)
I say the above so you fully understand that I welcome the news that they have started working on the next attempt at fixing performance. Next attempt. Hopefully, this one will fare better than the other dozen or so that they have tried.Or... she could have simply chosen to ignore the question completely, as most streamers would. There was no need to even acknowledge it being asked, as the question was not in relation to the topic at hand, so why even comment on it at all? Which oddly... would have put her right in line with ZOS's general stance on the matter also.
Yeah. Ms Lambert is not an experienced streamer, in addition to having an opinion on a wide variety of subjects. This is why it was so easy for that person in chat to trigger her.
EdmondDontes wrote: »You believe they are working on it. The only way to know is to be a Zeni employee or contractor.
SammyKhajit wrote: »EdmondDontes wrote: »Murky_Dregs wrote: »It's long past time that you upgrade your architecture. It's good to hear that plans are finally in work.
I've run many program, project, & development teams in my career ($600m+portfolio), and the offhand comments made by Rich's wife speak volumes regarding the mindset of the ZoS team.
Her remarks were incredibly candid and are definitely a real glimpse into how your people feel.
Given the glib customer disregard displayed, how do you plan to address that issue, meaning your team's professional resolve regarding the matter, in order to ensure delivery of the quality product that many of us pay well over hundreds of dollars a year for and deserve?
Since when are the comments of an Employee's Wife taken as official representation of that Employee's company?
Since forever. There are cases of the spouses of an employee marketing company secrets too. I absolutely am not saying anything like that is going on in this situation, only that the wife "let the cat out of the bag" publicly. Most companies have non disclosure agreements that cover issues like this.
It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
Or he was told to keep his mouth shut for a few days until the furor dies down...
This is the thing.
Richard Lambert has not made an official comment.
Terri Lambert should apologise for her comment.
Richard Lambert should also apologise.
Why is that?
Because Terri Lambert has insider knowledge, due to her marriage with Richard Lambert. That means she has unequal advantages over any other ESO streamers. This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
Richard Lambert, at the time of the fallout, should have done a quick damage control of, “Thank you Terri, and that, of course, is from your personal perspective as an ESO player. For me, [add his reply].”
But since the fallout, nothing from Richard Lambert and nothing from ZOS about policies and practices around staff and their families (ie non ZOS employees) and the protocols of addressing player questions, and thus, this kerfuffle has been allowed to fester.
ZOS owes players professional, official responses and fudging behind non—official streams to give, initially, cryptic answers, and then non-ZOS employee responses is not professional. It is not the way how you run a global business and it is not the way how you treat customers.
SammyKhajit wrote: »EdmondDontes wrote: »Murky_Dregs wrote: »It's long past time that you upgrade your architecture. It's good to hear that plans are finally in work.
I've run many program, project, & development teams in my career ($600m+portfolio), and the offhand comments made by Rich's wife speak volumes regarding the mindset of the ZoS team.
Her remarks were incredibly candid and are definitely a real glimpse into how your people feel.
Given the glib customer disregard displayed, how do you plan to address that issue, meaning your team's professional resolve regarding the matter, in order to ensure delivery of the quality product that many of us pay well over hundreds of dollars a year for and deserve?
Since when are the comments of an Employee's Wife taken as official representation of that Employee's company?
Since forever. There are cases of the spouses of an employee marketing company secrets too. I absolutely am not saying anything like that is going on in this situation, only that the wife "let the cat out of the bag" publicly. Most companies have non disclosure agreements that cover issues like this.
It is 100% fair to assume the wife's opinion mirrors the husbands. If the husband felt differently he would have corrected the record at some point.
Or he was told to keep his mouth shut for a few days until the furor dies down...
This is the thing.
Richard Lambert has not made an official comment.
Terri Lambert should apologise for her comment.
Richard Lambert should also apologise.
Why is that?
Because Terri Lambert has insider knowledge, due to her marriage with Richard Lambert. That means she has unequal advantages over any other ESO streamers. This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
Richard Lambert, at the time of the fallout, should have done a quick damage control of, “Thank you Terri, and that, of course, is from your personal perspective as an ESO player. For me, [add his reply].”
But since the fallout, nothing from Richard Lambert and nothing from ZOS about policies and practices around staff and their families (ie non ZOS employees) and the protocols of addressing player questions, and thus, this kerfuffle has been allowed to fester.
ZOS owes players professional, official responses and fudging behind non—official streams to give, initially, cryptic answers, and then non-ZOS employee responses is not professional. It is not the way how you run a global business and it is not the way how you treat customers.
You're really taking advantage of hindsight in what you believe they should have said in the moment.
SammyKhajit wrote: »Because Terri Lambert has insider knowledge, due to her marriage with Richard Lambert. That means she has unequal advantages over any other ESO streamers. This one appreciates she might have felt very protective towards her husband, but the appropriate response from Terri Lambert would have been, “that’s an interesting question. I just want to say from a personal perspective, Richard and team has been working very hard on the PVP issue, and I will let him address this in more detail.”
Yes, she could have said it differently, but as a non-employee player of the game, ZOS really can't tell her what she can and cannot say in third-party venues. Outside of any NDA, libel, and slander issues, of course. Rich's stream is a third-party venue, although Rich may be held accountable by ZOS, as he is their employee.
I wish she had said it differently, but she is her own person, and that is how she is.
As for "insider information", that seems like a stretch. Yeah, she undoubtedly knows more than what she said, but she said nothing that was not already known.
As for "other streamers" and "unequal advantage", that does not seem to be a hindrance, if it is even a thing. There are streamers out there that are, if nothing else, very opinionated about the game, and other players. As we have seen on a number of streams in the last month, they are starting to be more of a problem than a solution. This is escalating, in my opinion.
It does not stop with the streamers, either. As an interested party sitting on the sidelines, what I see is that the person who started all of this is getting ignored. They are not a victim, they are an instigator. I will be surprised if we see an apology from them, and I won't be surprised if they try it again. The last thing that the community needs is players going into chats with the intention of picking a fight with ZOS or other groups in the community. I don't care which issue they want to fight about, either. We need to distance ourselves from those who try to start these things.
Maybe what is happening here with Ms Lambert can be a wakeup call to players and streamers, alike.EdmondDontes wrote: »The context is that for more than 4 years we've been told "we're working on it". Now we get an announcement that says they just starting working on it last quarter of last year.
Oh, back on topic.
ZOS_MattFiror wrote: »It’s long past time to give everyone an update on where we are with PvP improvements. As many of you know, we did a series of tests over the last year to give us more data. These tests were successful and gave us the information we needed. We now have a plan going forward - but heads up: it is going to take some time.
In short – just like we did for the client a year or so back when we introduced multithreaded rendering to increase client frame rates – we are going to rearchitect our server. The version of ESO in 2022 is many magnitudes larger and more complex than the ESO that launched in 2014. So, in order to give everyone a good play experience in high-intensity situations like PvP and Trials, we need to essentially rewrite some of the foundational server code to account for it. This should dramatically increase server performance, but obviously we will need to test and evaluate as we go along.
We’ve been planning this for the last quarter and we’re starting work on it right now. But, as you can imagine, changing the fundamentals of a huge live game such as ESO is a delicate and multi-stepped process, so expect this to take up much of 2022. Much of the early work is going to happen behind the scenes and we are definitely not going to rush it. A re-architecture of this magnitude will require the entire game to be re-tested and evaluated, as this particular code is the foundation on which the game is built. It will take tons of QA and testing time as well, and I’m sure that when the time comes, we’ll do as large a test as we can on the PTS.
In the meantime, we’ll consider additional ways to keep Cyrodiil and Battlegrounds interesting and exciting (for example, potentially special rulesets or weekend events) and will continue to work on bug fixes affecting combat, but we won’t be adding any new features to PvP until the work mentioned above is complete. Doing so would not only prolong the fixes we want to implement but would also exacerbate the issue of poor performance.
We completely understand the frustration many of you are feeling, especially with lack of information about our PvP plans. This was a huge decision to make and we needed to make sure we had exhausted all other possibilities before announcing this. Thanks for bearing with us, and we will give you periodic updates about the re-architecture progress over the course of the year.
You're really taking advantage of hindsight in what you believe they should have said in the moment.
TequilaFire wrote: »Makes more sense to optimize server code they have now before the expense of specific hard to get at the moment hardware.
Then there is the whole TCP vs UDP problem.
One could also invest in better anti-cheat software for PC which is the pain point.
I do believe they are on the right track now, time will tell.
TequilaFire wrote: »I thought CUDA was only compatible with Nividia GPU cores which would leave AMD and console players out.
Although I admit I haven't checked lately but I thought OpenCL was the only choice on AMD.
What was being suggested, as I interpreted it, was that ZOS would use NVIDIA GPUs on the server-side and offload client/player/character related tasks to them.
Yeah, this - basically what was on client machines after launch and what they have taken back to the server - what was a good step, but now it lacks parallel computation there - but this can be achieved as well, if the parallel workload is put on server-side CUDA hardware, which is designed for this task - and doesn't need graphical output, but is purely for massively parallel computation. It will be running non-stop, so it has to be something really professional, not a consumer market graphic-card - but professional high duty CUDA hardware.
The tricky part of that is not getting it on the CUDA hardware, but to find a good enough data representation and kernel code, which can do the computation while avoiding too many branching instructions - you can imagine that a combat system which has so many conditions to check, has there it's bottleneck - this needs some clever data and code design - and that is why those developing this need to know at start, if their software will run and use actual parallel computation hardware or be just another workaround on normal server blades.
InvitationNotFound wrote: »TequilaFire wrote: »Makes more sense to optimize server code they have now before the expense of specific hard to get at the moment hardware.
Then there is the whole TCP vs UDP problem.
One could also invest in better anti-cheat software for PC which is the pain point.
I do believe they are on the right track now, time will tell.
No, no anti-cheat software. This crap is intrusive af and often runs with higher privileges on your machine.
In addition a decent coder / reverse engineer could still be able to bypass the detection.
It is the same principle as with anything else that is security related.
If you have an e-banking (web app) you want the web application to verify the data and not some random client side crap that could be bypassed.TequilaFire wrote: »I thought CUDA was only compatible with Nividia GPU cores which would leave AMD and console players out.
Although I admit I haven't checked lately but I thought OpenCL was the only choice on AMD.
What was being suggested, as I interpreted it, was that ZOS would use NVIDIA GPUs on the server-side and offload client/player/character related tasks to them.
Yeah, this - basically what was on client machines after launch and what they have taken back to the server - what was a good step, but now it lacks parallel computation there - but this can be achieved as well, if the parallel workload is put on server-side CUDA hardware, which is designed for this task - and doesn't need graphical output, but is purely for massively parallel computation. It will be running non-stop, so it has to be something really professional, not a consumer market graphic-card - but professional high duty CUDA hardware.
The tricky part of that is not getting it on the CUDA hardware, but to find a good enough data representation and kernel code, which can do the computation while avoiding too many branching instructions - you can imagine that a combat system which has so many conditions to check, has there it's bottleneck - this needs some clever data and code design - and that is why those developing this need to know at start, if their software will run and use actual parallel computation hardware or be just another workaround on normal server blades.
You are assuming that things can be calculated in parallel. I doubt that this is the case here.
Synchronizing threads is expensive too and might void all the little benefits you would get from the few things you can even run in parallel.
CaptainVenom wrote: »You need to start thinking about high latency (120+) players. While this isn't a big deal in pve situations, in pvp it is a disgrace and drives people away. We could never keep up the pace with someone animation cancelling in like 30ms at most.
This, or add a damage boost to everything and get rid of animation cancelling (not weaving) once and for all.
I hope this doesnt get deleted.
This happens every year, new year, new promises to fix pvp. People eat it up like cupcakes, thanking the devs for this "newfound transparency" and communication, and then nothing actually improves.
At least this time we are told not to expect any improvements for a year, I guess that's something.