EHT: I can't see my FXbut community can still see them??

marimbacuecaub17_ESO · April 2020

Hi, there

I shared my FXs a while back w the community. At some point a friend of mine joined me as a guest in my house, but all the effects went crazy. He couldn't see them and I had some issues, but nothing that a /reloadui wouldnt fix. Around that same time my computer died, and so I had to get a new one and reinstall the game, yada yada yada.

The thing is, that after i did a clean install, I could not see any effects in my house. Ive had friends visiting and they can still see the effects I had. Trying to fix this I have done these things with no success:

fixed corrupted data base
reinstalling EHT
reinstalling EHT Community
re-syncin
Deleting the CommunityData.lua file

Im atttaching screenshots of what my friends see and what i see for reference

does anybody know how to fix this or what's going on?
If it's some setting thing that I overlooked, what could it be?
Could this be conflicting with another addon?

I tried looking for something like this in the forum but didnt find anything

so if its an already existing thread, please link it!

StabbityDoom · April 2020

Is this PC EU or PC NA? I can check to see if I see them, but then I can help you redownload them if they are up there.

Alinhbo_Tyaka · April 2020

I think EHT keeps the information on your local drive so when you delete everything you delete your FX's as well. I know I lost all of mine that way.

StabbityDoom · April 2020

Alinhbo_Tyaka wrote: »

I think EHT keeps the information on your local drive so when you delete everything you delete your FX's as well. I know I lost all of mine that way.

Yes, but if you have uploaded it to the community it will remain in the cloud and can be retrieved.

bayushi2005 · April 2020

@marimbacuecaub17_ESO What @Alinhbo_Tyaka said. If you delete all the files (like a clean instal of EHT) without keeping your EssentialHousingTools.lua you pretty much get rid of your local copy of the FX, your friend will still see them, as they still have their local copy of the FX in your house. While you don't.

For the future: EHT keeps a copy of all your local data in Documents\Elder Scrolls Online\live\Saved Variables as EssentialHousingTools.lua. I strongly recommend keeping a spare copy of that file in a separate folder/in cloud.

To make it a bit sweeter you can pretty much re-download the FX which have been submitted to the community.

The easy fix for the published version:
1. Click your Essential FX shortcut on EHT floating button, go to Share tab - right upper corner - you should see this:

2. Click "preview published version of effect"

3. Click Use Published Version and confirm.

Voila, your FX should be imported from the community. I suggest to reload ui just to be sure everything is fine. You need to do it separately for each house (in case you have more than one).

In case you want to transfer FX directly from your friends (say you've never published them but shared with your friends) send me a private and I'll let you know what needs to be done.

Hope this helps.

EDIT: If you are able to access your old drive (just a drive) and extract EssentialHousingTools.lua from the directory I mentioned before, all you need to do is to get that file to the same folder on your new computer.

Alinhbo_Tyaka · April 2020

StabbityDoom wrote: »

Alinhbo_Tyaka wrote: »

I think EHT keeps the information on your local drive so when you delete everything you delete your FX's as well. I know I lost all of mine that way.

Yes, but if you have uploaded it to the community it will remain in the cloud and can be retrieved.

I've learned something new.

Aelorin · April 2020

Hello,

Can I hijack this thread? I have a likewise problem with EHT:

I made some adjustments to a build. This means I also need to adjust effects from EHT. Although I deleted every FX in the house, it still shows for others that visit my house. I re-installed the EH community app, and did a /reloadui after the changes. Can anyone help me sort this problem out? Thank you

bayushi2005 · April 2020

Aelorin wrote: »

Hello,

Can I hijack this thread? I have a likewise problem with EHT:

I made some adjustments to a build. This means I also need to adjust effects from EHT. Although I deleted every FX in the house, it still shows for others that visit my house. I re-installed the EH community app, and did a /reloadui after the changes. Can anyone help me sort this problem out? Thank you

@Aelorin If I were you, I would try re-publishg the FX (or their lack) via the community app. The community server still holds the "old" version of your FX, thus others can still download it and see it. Uploading a newer version will force everybody who uses community app to download the new version - effectively removing the FX. I am not sure if it works with 0 FX (I've never tried that) but I don't see a reason why it shouldn't. If it doesn't work, I would simply try to place one FX where it's not visible (think buried underground) and share that.

If you shared your FX directly (to somebody with EHT but without community app), you will need to re-send the updated version (guild, chat, email).

Hope this helps

EDIT: If you're sharing inside the house, you and your guest may need to reload ui for the change to take place.

StabbityDoom · April 2020

What @bayushi2005 said (Bay I'm stealing that graphic, it's excellent)

StabbityDoom · April 2020

Alinhbo_Tyaka wrote: »

StabbityDoom wrote: »

Alinhbo_Tyaka wrote: »

I think EHT keeps the information on your local drive so when you delete everything you delete your FX's as well. I know I lost all of mine that way.

Yes, but if you have uploaded it to the community it will remain in the cloud and can be retrieved.

I've learned something new.

I'm glad! yeah, it's like extra extra backup goodness.

marimbacuecaub17_ESO · April 2020

Hi!

I'm on PC! NA!

I will try these solutions and let you know what happened

marimbacuecaub17_ESO · April 2020

OMG YES!! i love you all

I did what @bayushi2005 suggested and redownloaded the published version!!!

Thanks thanks thanks!

The solution was right there the entire time

thanks again!!

bayushi2005 · April 2020

@marimbacuecaub17_ESO Happy that it worked, nobody likes losing their hard work!

Aelorin · April 2020

@bayushi2005 I tried your solution, but I am afraid it does not work.

I placed one little item behind a rock. I uploaded it to the community. I did a /reloadui.

The things I placed before are still noticeable by others, but not by me. If I do the thing you showed (to see what others see with EHT) it still does not show those old effects for me.

Someone told me to delete EHT altogether, but I am not sure that will solve the problem...?

Any help appriciated.

I am on PC- EU, so if anyone could help me live, that would be awesome.

StabbityDoom · April 2020

@Aelorin If you delete and reinstall it, without removing your lua files, it may fix any errors.

bayushi2005 · April 2020

Aelorin wrote: »

@bayushi2005 I tried your solution, but I am afraid it does not work.

I placed one little item behind a rock. I uploaded it to the community. I did a /reloadui.

The things I placed before are still noticeable by others, but not by me. If I do the thing you showed (to see what others see with EHT) it still does not show those old effects for me.

Someone told me to delete EHT altogether, but I am not sure that will solve the problem...?

Any help appriciated.

I am on PC- EU, so if anyone could help me live, that would be awesome.

I've sent a friend request, now touring your houses :P

Aelorin · April 2020

StabbityDoom wrote: »

@Aelorin If you delete and reinstall it, without removing your lua files, it may fix any errors.

Thank you, I will try that one later today.

Aelorin · April 2020

@bayushi2005

The problem is in the Colossal Aldmeri Grotto, when you go up the stairs. There is a fountain. There used to be a mundus stone (the shadow), so I made a black fog around that stone. But I replaced the stone with a fountain, but black fog stays, and makes the fountain look ugly...

I'll be able to log in later today.

And thank you guys n grils for your help.

Chryseia · April 2020

@Aelorin There is no need to re-publish 0 FX. Just use the Unpublish feature. You can have a home listed as an open house and simultaneously unpublish the FX. I do it all the time because I use too many FX and can't publish them all for all homes at once.

Unpublish button is in the "My Homes" tab pictured above. Just click "share home" and then choose "unpublish".

If you want to double check that the change went through after you reloadui, open the "open houses" tab and do a search for your @name in the bottom search box. Your house should show up in that list, and it will tell you how many FX are currently active for that home.

bayushi2005 · April 2020

Initially I wanted to drop a screenshot but it's your house and I have no right to do so.

Works just fine for me? 1FX, no black fog, just an Elsweyr fountain. I presume that your guest did not reload ui/has an outdated version of community app or none at all (direct share via EHT) and it's their local problem.

EDIT: I would try sharing FX with that person again, directly, via chat or email. Make sure they reload ui.

Aelorin · April 2020

@bayushi2005 Thank you very much. Just a quick question though: Visitors have to manually type /reloadui ? It is not enough to zone in and out (because i would think that is a reloadui on itself) ?

- Ofcourse you can include a screenshot - That could mean more visitors to my house - That means a happy Aelorin

@Chryseia Thank you for the tip, I will certainly try that feature out.

bayushi2005 · April 2020

Aelorin wrote: »

@bayushi2005 Thank you very much. Just a quick question though: Visitors have to manually type /reloadui ? It is not enough to zone in and out (because i would think that is a reloadui on itself) ?

- Ofcourse you can include a screenshot - That could mean more visitors to my house - That means a happy Aelorin

@Chryseia Thank you for the tip, I will certainly try that feature out.

I always tell my guests to reload manually, but I tend to share works in progress, so many unpublished versions of me FX go to them. Logically re-zone should work. It really looks like a problem on their side = oudated EHT, outdated Community App, maybe they re-zoned too fast. Playing a guessing game here.

Dropping a screenshot then! I can't see anything black there. (I won't mention that my char dons a blindfold).

EDIT: Again, I would try sending the FX manually, if an error message pops up, you will know where you are.

Chryseia · April 2020

NP - Also I know you asked Bay, but to add to the reloadui thing:

Zoning in and out does not count as a reloadui. EHT actually only saves your addon data to the local drive, and only updates with new community data, when you (or anyone trying to use community info) do a /reloadui or log out or log in. This is why, for example, if you want to make a backup of your FX placement mid-building session, you have to reloadui before making a copy of the addon data file - the file will not update with the new data from your build session until you do.

If you are sharing via a community publish, your friend will not receive the update unless you first do a reloadui as part of sharing, and then they (after you have reloaded) do a reloadui.

That being said, direct shares are different. I have definitely shared FX via party chat with people before who were literally in my home with me, and the FX appeared to them while they were there without reloading. For some people they were a little wonky when they loaded in though. When trouble shooting its always a good idea to /reloadui - its pretty much the go to first step.

Your friend's specific problem is very likely that they have an old share from you stored on their local addon data file. Even if you unpublish from the community, they will still see that local addon data that they have already received. I have seen this happen before on StabbityDoom's stream, where she toured one of my homes that was un-published, but she still had FX data from an incomplete version of the build that I direct shared to her while she toured it when it was a WIP. If your friend deletes that locally stored share data, it should fix it. Unfortunately, I don't know the exact location where it is stored... Bay's idea to manually overwrite the local data with another direct share will probably work.

Oh one more thing that might help for future sharing to just one person without getting into direct share issues: just like how you can un-publish your FX without removing the home as an open house, you can also publish your FX to the community without making your house an open house. Thus your friends can still visit and see the home and its FX via community, but it will not show up on the open house list - no direct shares necessary. Two ways to do it (in spoiler):

(1) If the home is already published and open, or you accidentally made it open while publishing, just open the "my houses" tab and click "open house" (which would already be lit up in this scenario). Confirm that you want to remove it from the open house list, and reloadui. When you open "my houses" again, you will still see your FX are published, but the open house tab will be dark, and the house will not show up on the open houses list.

(2) At the point that you want to publish the home, when you publish you will get two pop up prompts. The first says do you want to publish your FX - confirm that you do. At that point, a second prompt will pop up saying something along the lines of "okay your FX will be published next time you reloadui. Do you also want to register as an open house?" choose no or cancel or whatever the negative response is to this prompt. Then, after you reloadui, your FX will publish but the home will not be open. Your friends with visitor perms can still visit and see the community published FX, but no one will see the house on the list. This method works well for WIP or builds that you want to share with friends without decentralizing the data on a bunch of local systems.

bayushi2005 · April 2020

Chryseia wrote: »

NP - Also I know you asked Bay, but to add to the reloadui thing:

Zoning in and out does not count as a reloadui. EHT actually only saves your addon data to the local drive, and only updates with new community data, when you (or anyone trying to use community info) do a /reloadui or log out or log in. If you are sharing via a community publish, your friend will not receive the update unless you first do a reloadui as part of sharing, and then they (after you have reloaded) do a reloadui.

That being said, direct shares are different. I have definitely shared FX with people before who were literally in my home with me, and the FX appeared to them while they were there without reloading. For some people they were a little wonky when they loaded in though. When trouble shooting its always a good idea to /reloadui - its pretty much the go to first step.

Your friend's specific problem is very likely that they have an old share from you stored on their local addon data file. Even if you unpublish from the community, they will still see that local addon data that they have already received. I have seen this happen before on StabbityDoom's stream, where she toured one of my homes that was un-published, but she still had FX data from an incomplete version of the build that I direct shared to her while she toured it when it was a WIP. If your friend deletes that locally stored share data, it should fix it. Unfortunately, I don't know the exact location where it is stored...

@StabbityDoom, do you remember where that direct share data is stored from when you deleted yours to help with loading screens?

@Chryseia, local FX data is stored in EssentialHousingTools.lua. It is possible to clear others' FX by going to: Settings/Addons/Essential Housing Tools/ Transfer Reset Settings section and using "Clear Shared FX Cache". I strongly suggest copying EssentialHousingTools.lua into a safe folder before using any of the options listed under "Transfer/Reset Settings".

EDIT: The only problem is that this option clears all the data which relate to others' houses. So if you have data from 20, 30 of thousands (like Stabbity) homes it will all be cleared and only your own FX will be spared. That's the exact reason why I suggested re-sending the new version of the FX to the unfortunate guest.