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Jay-Zina Bruno

  • maboleth
    maboleth
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    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.
  • Sanctuary_Reaper
    Sanctuary_Reaper
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    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy Millenials spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    Just made a little correction to your post.

  • VaranisArano
    VaranisArano
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    The problem isn't the joke

    Nuff said. You people keep saying this yet trying to materialize the fact that this community is full of dumb qqers who can't handle a tiniest joke.

    The joke is not the problem, but -bla, bla, bla... Whatever your problem is, go walk on that one, not on the joke.

    Uh, well, the problem isn't the joke itself.

    The problem is the lack of communication the joke highlights, because the only recent official comment of any sort on the lag is...the joke. And the last comment on possible improvements was ZOS basically going "Oh, huh, apparently not having the guild roster update everyone's data by typing your own name in the search box might actually make a difference! We're really glad some random player figured that out..."

    Its not "dumb QQ" to be annoyed at ZOS for their lack of communication on long-standing issues.

    Nor is it "dumb QQ" to respond to the joke by saying "If you want this to be taken in the spirit it's intended, its a lot more likely if you have more robust official communication with the community about long-standing issues than by going with *radio silence* straight to *joke*. "

    In other words, good communication fosters the sort of relationship with the community in which jokes can be made and taken in good spirits. I want ZOS to have better communication practices, so we can all enjoy the jokes.

    I couldn't care less if you are enjoying a joke or not. Still missing the point that it is a *** joke. Whatever you say makes like zero sense after that. And the better part is that it is a joke that most of us actually laughed, liked. Can you believe that? How can i laugh at this joke when there's lag issue in Cyrodiil?

    Expecting good communication without being able to handle a simplest joke is also quite funny. Yes, it is qq and yes, it is dumb as it goes.

    I'm done trying to tell people what a joke is, mb this dude will do better:

    0Rq28o.gif




    I'm sure I'd be terribly impressed if the link to the GIF worked...

    Ultimately, if you aren't bothered by ZOS' poor communication, that's okay. I can't exactly make you care.

    But then, you seem bothered by people overthinking the joke, which, well, you can't exactly make me stop caring about ZOS' poor communication even while I'm chuckling at the joke.

    So let's agree to disagree, and have a great day.
  • ArchMikem
    ArchMikem
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    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    Why are you apologizing? I giggled hard. How in Oblivion is a joke about game lag supposed to be offensive?

    I sincerely hope you didn't get reprimanded at your job over this Gina.

    CP2,000 Master Explorer - AvA One Star General - Console Peasant - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • zyk
    zyk
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    I think that if this was Microsoft joking about a severe Windows issue, few of their customers would find it funny, even if the joke itself was.

    Or, like someone else said, if Zenimax/Bethesda joked to the fallout 76 community about its current problems, it would not go well.

    To most ESO players, lag isn't a severe issue. To almost all AvA players, it is.

    This isn't personal criticism. It's not about the joke itself or Gina. The patch Notes may be posted and authored by Gina, but each is still an official ZOS document reflective of its views as a company.

    I think that Gina made a professional mistake, but the real issue to me is the apathy of ZOS towards the audience which would be most offended: AvA players. I can't believe this wasn't corrected within an hour. It hasn't been yet.

    I like to joke that the official position of ZOS on AvA is "lol they're still here," but I also like to think that most of the individual devs are disappointed in the state of AvA (Cyrodiil). Now I am I more prone to wonder.

    That this would be thought of as appropriate by ZOS PR seems to suggest that ZOS does not have much respect for AvA players. If PR thought ZOS execs would be upset, they would not have done it. And if ZOS execs had been upset by it, it would have been corrected by now. Everyone who works for ZOS must know about it.

    Like I said before, to most ESO users, lag is an occasional inconvenience. The lag PVE and Trial players experience isn't the same as what AvA focused players express frustration about and experience almost every day.

    AvA lag ranges in severity. At best, it's inconsistently okay during low population intervals with no large groups running. Most of the time it's clunky compared to a PVE instance, and during NA prime time every night, it is crippling and mass disconnects are normal around big fights.

    Sometimes you can lose an hour in cycles of disconnect -> failed relog -> failed relog -> cyro load screen -> disconnect -> successful relog -> transit to outpost under attack -> disconnect -> repeat.

    These issues are even worse to deal with when AvA is the only reason you play ESO, so you're getting nothing else out of it. Almost every PVP player I know either has to take frequent breaks to avoid extreme frustration or constantly seems to be battling the urge to quit. Rage uninstall stories aren't uncommon. I've unsubbed more than 20 times.

    So yeah, maybe if I was mainly a PVE player who didn't know anything about AvA, I'd think it was funny in a professionally inappropriate way. But as an AvA player who has continued to pay and play through years of severe performance issues and poor communication from ZOS, I think it's a slap in the face.

    This isn't really about a joke by Gina. It is about ZOS showing respect to its paying customers.
    Edited by zyk on December 11, 2018 10:00AM
  • miteba
    miteba
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    I hope she makes more jokes in the future because she's quite funny and its one of the most likeable persons associated to ESO... And its a form of communication, so at least we know that they are aware of some problems 😂
  • albesca
    albesca
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    Feanor wrote: »
    albesca wrote: »
    From now on we should have two posts after patch releases:
    • the official patch notes aimed to the... Uhm... More serious customers
    • the natch potes for the rest of us

    The joke is on all the people who still pay money for this game, and that’s the issue.

    I pay for a game I find entertaining, sue me.

    The game is not perfect, ZOS communication could use some work, but my overall experience with ESO is positive, so I go on playing and paying for it.
    PC EU

    Khajiit has no time for you
  • WaltherCarraway
    WaltherCarraway
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    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    why even bother bringing up political correctness bs?

    go back to 4chan dude.
    Back from my last hiatus. 2021 a new start.
  • Dont_do_drugs
    Dont_do_drugs
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    Tbh I am wondering how my 2 comments could get missing. I didnt flame, rage or insulted. I just mentioned I find it a bit deisrespectfull, especially looking at the mac users and 1 month time for fixing mac issues, enough time for a user to start another game instead of.

    I respect that Gina apologied, i could go on saying a bit too devote, since I wasnt angry at all, i just found it a bit inappropriate.
    However still dont know, why people go on arguing and bashing each other over this. Some found it insensitive, others not. We dont need to share same humour, which is pretty okay, I also dont want to be able to laugh about things, other people laugh about.

    Get Stuff like this (but not this stuff)


    ¯\_(ツ)_/¯

    "I have too admit. People leading trade guilds in this game are quite stupid. Not stupid like fools, but stupid like leaders.
    They can only bla-bla and waste gold on feeding their ego. I am disappointed."

    Egal, wie gut du Schach spielst, die Taube wird alle Figuren umwerfen, auf das Brett kacken und herumstolzieren, als hätte sie gewonnen.

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  • Turelus
    Turelus
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    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy Millenials spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    Just made a little correction to your post.
    I'm a millenial, I didn't cause a fuss. It's easier to deal with people per person or per action rather than trying to bundle them up under labels.
    Edited by Turelus on December 11, 2018 10:10AM
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Feanor
    Feanor
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    albesca wrote: »
    Feanor wrote: »
    albesca wrote: »
    From now on we should have two posts after patch releases:
    • the official patch notes aimed to the... Uhm... More serious customers
    • the natch potes for the rest of us

    The joke is on all the people who still pay money for this game, and that’s the issue.

    I pay for a game I find entertaining, sue me.

    The game is not perfect, ZOS communication could use some work, but my overall experience with ESO is positive, so I go on playing and paying for it.

    So do I, I have subbed continuously from March 29th 2014 to this day. And yes, it’s a good game, if you you’re just after pretty graphics, a well told story and some questing. If you go further beyond it shows the flaws and shortcomings pretty quickly and pretty hefty.

    What all the “it’s just a joke” people don’t see: People react negatively because they still care. Someone who doesn’t care about the game wouldn’t be offended in the first place.
    Main characters: Feanor the Believer - AD Altmer mSorc - AR 50 - Flawless Conqueror (PC EU)Idril Arnanor - AD Altmer mSorc - CP 217 - Stormproof (PC NA)Other characters:
    Necrophilius Killgood - DC Imperial NecromancerFearscales - AD Argonian Templar - Stormproof (healer)Draco Imperialis - AD Imperial DK (tank)Cabed Naearamarth - AD Dunmer mDKValirion Willowthorne - AD Bosmer stamBladeTuruna - AD Altmer magBladeKheled Zaram - AD Redguard stamDKKibil Nala - AD Redguard stamSorc - StormproofYavanna Kémentárí - AD Breton magWardenAzog gro-Ghâsh - EP Orc stamWardenVidar Drakenblød - DC Nord mDKMarquis de Peyrac - DC Breton mSorc - StormproofRawlith Khaj'ra - AD Khajiit stamWardenTu'waccah - AD Redguard Stamplar
    All chars 50 @ CP 1900+. Playing and enjoying PvP with RdK mostly on PC EU.
  • TheInfernalRage
    TheInfernalRage
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    OMG It's just a joke. WTF are these whiners on? This has been going on since the Undaunted Event. Get a life whiners!
  • fred4
    fred4
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    zyk wrote: »
    I think that if this was Microsoft joking about a severe Windows issue, few of their customers would find it funny, even if the joke itself was.

    Or, like someone else said, if Zenimax/Bethesda joked to the fallout 76 community about its current problems, it would not go well.

    To most ESO players, lag isn't a severe issue. To almost all AvA players, it is.

    This isn't personal criticism. It's not about the joke itself or Gina. The patch Notes may be posted and authored by Gina, but each is still an official ZOS document reflective of its views as a company.

    I think that Gina made a professional mistake, but the real issue to me is the apathy of ZOS towards the audience which would be most offended: AvA players. I can't believe this wasn't corrected within an hour. It hasn't been yet.

    I like to joke that the official position of ZOS on AvA is "lol they're still here," but I also like to think that most of the individual devs are disappointed in the state of AvA (Cyrodiil). Now I am I more prone to wonder.

    That this would be thought of as appropriate by ZOS PR seems to suggest that ZOS does not have much respect for AvA players. If PR thought ZOS execs would be upset, they would not have done it. And if ZOS execs had been upset by it, it would have been corrected by now. Everyone who works for ZOS must know about it.

    Like I said before, to most ESO users, lag is an occasional inconvenience. The lag PVE and Trial players experience isn't the same as what AvA focused players express frustration about and experience almost every day.

    AvA lag ranges in severity. At best, it's inconsistently okay during low population intervals with no large groups running. Most of the time it's clunky compared to a PVE instance, and during NA prime time every night, it is crippling and mass disconnects are normal around big fights.

    Sometimes you can lose an hour in cycles of disconnect -> failed relog -> failed relog -> cyro load screen -> disconnect -> successful relog -> transit to outpost under attack -> disconnect -> repeat.

    These issues are even worse to deal with when AvA is the only reason you play ESO, so you're getting nothing else out of it. Almost every PVP player I know either has to take frequent breaks to avoid extreme frustration or constantly seems to be battling the urge to quit. Rage uninstall stories aren't uncommon. I've unsubbed more than 20 times.

    So yeah, maybe if I was mainly a PVE player who didn't know anything about AvA, I'd think it was funny in a professionally inappropriate way. But as an AvA player who has continued to pay and play through years of severe performance issues and poor communication from ZOS, I think it's a slap in the face.

    This isn't really about a joke by Gina. It is about ZOS showing respect to its paying customers.

    Spot on, in every respect!
    PC EU: Magblade (PvP main), DK (PvE Tank), Sorc (PvP and PvE), Magden (PvE Healer), Magplar (PvP and PvE DD), Arcanist (PvE DD)
    PC NA: Magblade (PvP and PvE every role)
  • oxygen_thief
    oxygen_thief
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    OMG It's just a joke. WTF are these whiners on? This has been going on since the Undaunted Event. Get a life whiners!

    i think they want fixes not jokes
  • themaddaedra
    themaddaedra
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    Feanor wrote: »
    albesca wrote: »
    Feanor wrote: »
    albesca wrote: »
    From now on we should have two posts after patch releases:
    • the official patch notes aimed to the... Uhm... More serious customers
    • the natch potes for the rest of us

    The joke is on all the people who still pay money for this game, and that’s the issue.

    I pay for a game I find entertaining, sue me.

    The game is not perfect, ZOS communication could use some work, but my overall experience with ESO is positive, so I go on playing and paying for it.

    So do I, I have subbed continuously from March 29th 2014 to this day. And yes, it’s a good game, if you you’re just after pretty graphics, a well told story and some questing. If you go further beyond it shows the flaws and shortcomings pretty quickly and pretty hefty.

    What all the “it’s just a joke” people don’t see: People react negatively because they still care. Someone who doesn’t care about the game wouldn’t be offended in the first place.

    Weeeeeeell it's bit suspicious when you see some of those carers say things like "i ultimately want this game to fail" etc. Sure not all, but still.

    And it's ok to complain about lag issues, performance issues etc. I don't even know how many times i myself QQed about vHoF bugs. What is not ok is trying to take it on a giggling joke. People have right to make jokes and enjoy them. Nevertheless, big river of QQ did it's doing again and we prolly won't see Gina -or any other ZOS employee- making jokes again. Yeah heavily pushing on a joke is definitely a perfect way to complain about the lack of communitaction.
    PC|EU
  • Sanctuary_Reaper
    Sanctuary_Reaper
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    Turelus wrote: »
    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy Millenials spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    Just made a little correction to your post.
    I'm a millenial, I didn't cause a fuss. It's easier to deal with people per person or per action rather than trying to bundle them up under labels.

    @Turelus The point is and is a known fact that the problems of offense and the reason things are not allowed to be said or done anymore, is because of a generation of humourless, touchy, self important everything is about me people.

    I could bring up a whole host of things that Millenials find offensive that other people just laugh at and carry on.

    The problems we see today not just on game forums but in the wider world is down to a generation.
  • moses1763
    moses1763
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    Dearest Ms Bruno all I can say is I never thought I could admire a person I never have met but You have made it possible not only to admire but You have acquired my eternal respect; and by the way the only thing You need to apologize for is 'maybe' my wasted coffee and thanks most of all for the laughter your post gave me it really made my morn.


    Live, Laugh, and Hope!
  • oxygen_thief
    oxygen_thief
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    we prolly won't see Gina -or any other ZOS employee- making jokes again.

    who cares? you can go to some comic show if you need jokes so much.
  • Dont_do_drugs
    Dont_do_drugs
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    What is not ok is trying to take it on a giggling joke.

    Still I think the drama isnt made by those, saying it has been inappropriate but by those, swarming in and flaming and insulting those, who doesnt like that joke, as QQers, whiny somewhat, salty and other stuff. Most of the comments I read, which mentioned they dislike that joke were pretty calm written.

    I am not even affected by that severe mac issues, but haD friends and officers beeing hit by the murkmire macwreck. I still remember how angry they were, paying that long time, beeeing ignored for days and weeks till some changes came. It wasnt cool move, and I feel for them. Thats why i dislike the joke. I still remember how angry they were, I remember that some quit. And since most people in communities just want to sit in guilds and beeing pampered with guild house and other extras without contributing own efforts to the guild, every contributing officer is a huge loss. So its affecting me and others around us as well.

    Get Stuff like this (but not this stuff)


    ¯\_(ツ)_/¯

    "I have too admit. People leading trade guilds in this game are quite stupid. Not stupid like fools, but stupid like leaders.
    They can only bla-bla and waste gold on feeding their ego. I am disappointed."

    Egal, wie gut du Schach spielst, die Taube wird alle Figuren umwerfen, auf das Brett kacken und herumstolzieren, als hätte sie gewonnen.

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  • Turelus
    Turelus
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    Turelus wrote: »
    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy Millenials spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    Just made a little correction to your post.
    I'm a millenial, I didn't cause a fuss. It's easier to deal with people per person or per action rather than trying to bundle them up under labels.

    Turelus The point is and is a known fact that the problems of offense and the reason things are not allowed to be said or done anymore, is because of a generation of humourless, touchy, self important everything is about me people.

    I could bring up a whole host of things that Millenials find offensive that other people just laugh at and carry on.

    The problems we see today not just on game forums but in the wider world is down to a generation.
    However as I just said, it's not everyone who is a millenial, because I quite clearly don't fall under those and I am very much a millenial by its definition.

    The issue is we find it easier to group people together and say "these people are all like that" and then we can ignore individuals and say they're all the same. There are some people who are the way you say, there are also people who are not.

    Rather than saying millenials why not say "people who take offence easily" "people who lack the same sense of humour" etc. you're still grouping people, but you're grouping around the actual issue had rather than broadly saying "everyone in this age group act exactly like this and thus shouldn't be listened to as an individual"

    Any way, this is very much off topic and not the correct forums to have such a debate. Better to debate how Dunmer are way better than Altmer.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Sanctuary_Reaper
    Sanctuary_Reaper
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    Turelus wrote: »
    Turelus wrote: »
    maboleth wrote: »
    Hi everyone,

    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    Please accept my apologies.

    I just can't believe these offense-takers got it this far. No apologize needed at all :\

    +1 And because of those slimy Millenials spineless people with zero sense of humor, we won't have good jokes anymore from anyone. Or how political correctness of the fool killed the authenticity of some good people. :(

    Gina, absolutely no need to apologize. It was super fun and please continue to be yourself and have fun in mundane tasks as in the writing of patch notes.

    Just made a little correction to your post.
    I'm a millenial, I didn't cause a fuss. It's easier to deal with people per person or per action rather than trying to bundle them up under labels.

    Turelus The point is and is a known fact that the problems of offense and the reason things are not allowed to be said or done anymore, is because of a generation of humourless, touchy, self important everything is about me people.

    I could bring up a whole host of things that Millenials find offensive that other people just laugh at and carry on.

    The problems we see today not just on game forums but in the wider world is down to a generation.
    However as I just said, it's not everyone who is a millenial, because I quite clearly don't fall under those and I am very much a millenial by its definition.

    The issue is we find it easier to group people together and say "these people are all like that" and then we can ignore individuals and say they're all the same. There are some people who are the way you say, there are also people who are not.

    Rather than saying millenials why not say "people who take offence easily" "people who lack the same sense of humour" etc. you're still grouping people, but you're grouping around the actual issue had rather than broadly saying "everyone in this age group act exactly like this and thus shouldn't be listened to as an individual"

    Any way, this is very much off topic and not the correct forums to have such a debate. Better to debate how Dunmer are way better than Altmer.

    @Turelus There are always exceptions obviously, and your right it is off topic, but only a millenial(joke) would say Dunmer are way better than Altmer ;)
  • Neoealth
    Neoealth
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    I'd probably find it slightly funny if they actually fixed the lag and buggy mess that is this game. But since they haven't, then I don't really see the funny side to this cutesy little message in the patch notes. It's also quite unprofessional and COULD be seen as mocking of the customers, even if that was not what she intended.
  • albesca
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    Feanor wrote: »
    What all the “it’s just a joke” people don’t see: People react negatively because they still care. Someone who doesn’t care about the game wouldn’t be offended in the first place.

    I agree that negative reaction stem from caring, but if (generic) you are so wound up about the game shortcomings that you turn everything in an excuse to lash out maybe you should step away from the game, at least for a short time
    PC EU

    Khajiit has no time for you
  • themaddaedra
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    we prolly won't see Gina -or any other ZOS employee- making jokes again.

    who cares? you can go to some comic show if you need jokes so much.

    Ermmm. Okay :D That'll definitely help solve whatever your problems in game are. Good luck.
    Edited by themaddaedra on December 11, 2018 10:51AM
    PC|EU
  • Fischblut
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    There is nothing AT ALL funny about that. The performance of this game is horrible. I’m paying REAL money for this crap and THAT’S what they put in the PATCH NOTES! Hmm...

    I agree :/ It's extremely distasteful that someone from staff can afford such jokes (at least in public) - this means the company is not afraid of ruining their image in the eyes of their customers even more, and they are not ashamed that their game has serious issues. They even cancelled ESO live last Friday for some reason - not like those are super informative, but they provide at least a tiny chance to get some communication...
    I can't imagine any serious company to joke about their issues which can result in losing their customers and making bad image for publicity.
    Whether it was a joke or not, it speaks to how seriously ZOS takes their engagement with the community.

    From my chair, it looks like ZOS is making a lot of money from cosmetics and are so giddy about their success that they can laugh at all the angry customers with issues they don't have to care about.

    True :/ If it wasn't for crown store, I don't think the game would still be here. People buy cosmetics and this keeps the game running so there can be more cosmetics to buy... I'm also part of problem - I've almost totally given up on PvP (thanks to horrible AvA performance I haven't been in Cyrodiil for few months, except for collecting treasure maps two or three times), dungeons and trials interest me only when I need to get collectibles there. Nowadays I play mostly to get nice cosmetics and look cool while I do crafting writs or gather crafting surveys :/ I still have many unfinished quests in Summerset even though I had this DLC since it's early access on PC :o With many continuous issues and loss of free crates for subscribers (yes, free crates promotions were part of why I decided to have subscription non-stop, to never miss them; there could be cool mounts/pets/costumes and free gems :D ), I only briefly considered new 12 month subscription plan. I still doubt about 6 month renew - I'm not happy with current game state, so I pay mostly cause I hope that the game will become better. But since now a community manager can afford joking about game issues in public, my hope in better future for the game is significantly lower and I will have very hard thinking if I want to renew subscription next month :|
    I want to personally apologize for the line from today's patch notes. What was meant to be a joke was ultimately distasteful, insensitive, and offensive toward an issue that should be taken seriously. As mentioned in a different thread, we do have a fix going into Update 21 that will help with some FPS issues in Cyrodiil, and we're continuing to look into how to improve overall performance. This is important to us.

    We have to wait for the fix. Only if it will actually work then the apologize can be accepted :) Because:
    i think they want fixes not jokes
  • Elsonso
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    zyk wrote: »
    I think that if this was Microsoft joking about a severe Windows issue, few of their customers would find it funny, even if the joke itself was.

    Or, like someone else said, if Zenimax/Bethesda joked to the fallout 76 community about its current problems, it would not go well.

    Actually, this isn't about Gina or ZOS or Bethesda. This is about the players. It always has been.

    Todd joked about bugs in Bethesda games in front of a huge audience. People laughed. It isn't about the joke, it is about the understanding. In saying that, Todd said that the studio acknowledged that they have a problem. Todd wasn't making fun of the players who have bugs, and Gina was not making fun of the players who have lag. They both know these problems exist, and they both know it is important.

    (We can debate whether any measures were taken by Todd to change that, in light of Fallout 76, but elsewhere.)

    Sometimes people are too close to something. Closer than is healthy. For those people, there is often no humor. Sadly, those people are the ones that need it the most. They need to be reminded that this is a game. It is not something deadly serious. In 50 years, in 100 years, no one is going to remember Elder Scrolls Online's Cyrodiil lag. All the games of today will have been gone for decades, and all their problems gone with them. If someone cannot laugh about a problem in a game, something that is not going to endure forever, they really need to learn how. They need to learn to step back.

    Gina came out and apologized. It was not unexpected. In this respect, she is better than a lot of people on the forum. A lot of the people in here will say much worse things about her, the developers, and ZOS, and the thought of apologizing never even enters their mind. These people often get comments deleted, or entire threads deleted, and I can probably count on one hand all the times I have seen an apology in response.

    I'm not saying I am any better, but I am saying that Gina is.



    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Feanor
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    They need to be reminded that this is a game. It is not something deadly serious. In 50 years, in 100 years, no one is going to remember Elder Scrolls Online's Cyrodiil lag. All the games of today will have been gone for decades, and all their problems gone with them. If someone cannot laugh about a problem in a game, something that is not going to endure forever, they really need to learn how. They need to learn to step back.

    Well, as John Maynard Keynes said, in the long run we’re all dead. Does that mean that nothing is important given the fact that 99.9% of people won’t make an impact beyond their own life and maybe that of their families?

    In the grand picture mankind as a whole is just a tiny grain in a vast space. If you put it into that perspective nothing will ever matter.
    Main characters: Feanor the Believer - AD Altmer mSorc - AR 50 - Flawless Conqueror (PC EU)Idril Arnanor - AD Altmer mSorc - CP 217 - Stormproof (PC NA)Other characters:
    Necrophilius Killgood - DC Imperial NecromancerFearscales - AD Argonian Templar - Stormproof (healer)Draco Imperialis - AD Imperial DK (tank)Cabed Naearamarth - AD Dunmer mDKValirion Willowthorne - AD Bosmer stamBladeTuruna - AD Altmer magBladeKheled Zaram - AD Redguard stamDKKibil Nala - AD Redguard stamSorc - StormproofYavanna Kémentárí - AD Breton magWardenAzog gro-Ghâsh - EP Orc stamWardenVidar Drakenblød - DC Nord mDKMarquis de Peyrac - DC Breton mSorc - StormproofRawlith Khaj'ra - AD Khajiit stamWardenTu'waccah - AD Redguard Stamplar
    All chars 50 @ CP 1900+. Playing and enjoying PvP with RdK mostly on PC EU.
  • Neoealth
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    zyk wrote: »
    I think that if this was Microsoft joking about a severe Windows issue, few of their customers would find it funny, even if the joke itself was.

    Or, like someone else said, if Zenimax/Bethesda joked to the fallout 76 community about its current problems, it would not go well.

    Actually, this isn't about Gina or ZOS or Bethesda. This is about the players. It always has been.

    Todd joked about bugs in Bethesda games in front of a huge audience. People laughed. It isn't about the joke, it is about the understanding. In saying that, Todd said that the studio acknowledged that they have a problem. Todd wasn't making fun of the players who have bugs, and Gina was not making fun of the players who have lag. They both know these problems exist, and they both know it is important.

    (We can debate whether any measures were taken by Todd to change that, in light of Fallout 76, but elsewhere.)

    Sometimes people are too close to something. Closer than is healthy. For those people, there is often no humor. Sadly, those people are the ones that need it the most. They need to be reminded that this is a game. It is not something deadly serious. In 50 years, in 100 years, no one is going to remember Elder Scrolls Online's Cyrodiil lag. All the games of today will have been gone for decades, and all their problems gone with them. If someone cannot laugh about a problem in a game, something that is not going to endure forever, they really need to learn how. They need to learn to step back.

    Gina came out and apologized. It was not unexpected. In this respect, she is better than a lot of people on the forum. A lot of the people in here will say much worse things about her, the developers, and ZOS, and the thought of apologizing never even enters their mind. These people often get comments deleted, or entire threads deleted, and I can probably count on one hand all the times I have seen an apology in response.

    I'm not saying I am any better, but I am saying that Gina is.



    I don't think it's fair to judge the people who didn't find it funny. As I stated in my previous post, I too didn't find it particularly funny, nor very professional. But saying that, I was not incensed by it lol.

    But she said sorry for her slight error and I think that is perfectly acceptable. Although I'd perhaps say it's best to remove the comment as well. To be honest I cringed more than anything when I read it. Just like I'm cringing at all the white knights defending her.

    But Gina seems like a nice person, her apology is no doubt accepted by most people, including myself. I'm not sure why you need to analyze it to this detail.
    Edited by Neoealth on December 11, 2018 11:27AM
  • technohic
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    I didn't see a ton of people overreacting about it. Most just said it was inappropriate. The overreaction is people taking that as "ZOMG! YOU ALL ARE FLIPPING OUT OVER A JOKE." There were of course; a couple "I quit. You make fun of me" posts but by large, that isn't the case.

    I dont think an apology was needed even. Just an acknowledgment or understanding that it's a serious issue. A lot of people may not notice as much if they are in EP or AD in PC NA, as they have had large queues to get in in the past and still pop lock; but it feels like DC is really struggling outside of a couple guilds to amount to anything and yet it still lags on a weekday. I'm just weary of more people quitting.
    Edited by technohic on December 11, 2018 12:57PM
  • Ash_In_My_Sujamma
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    Some people should have a nice long conversation with Cadwell's voice actor (no naming and shaming) about jokes and comedy in general. Or maybe he should apologize too after all those years for his "offensive" jokes too?
    Edited by Ash_In_My_Sujamma on December 11, 2018 1:47PM
This discussion has been closed.