Maintenance for the week of July 14:
• PC/Mac: No maintenance – July 14

The connection issues for the European megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	HELP Impossible to change passwords	KortKalf	2	105	ZOS_Bill August 2022
1 staff comment	Discussion	Buying a new full game package - does it overwrite anything? [Closed]	Tantala	3	114	ZOS_Bill August 2022
1 staff comment	Discussion	Problems purchasing High Island Upgrade for PC [Closed]	Tantala	1	51	ZOS_Bill August 2022
1 staff comment	Discussion	High Island Upgrade [Closed]	Tantala	1	73	ZOS_Bill August 2022
1 staff comment	Discussion	Forum account warning: when it expires? [Closed]	Gandalf_72	8	292	ZOS_Bill August 2022
2 staff comments	Discussion	Bad URL for ZOS ? [Closed]	barney2525	5	199	ZOS_Bill August 2022
1 staff comment	Discussion	Explanation of ticket	fargo_viper	1	51	ZOS_Bill August 2022
1 staff comment	Discussion	High Isle, 'clear the west docks' bugged! Can't progress! [Closed]	cheriella	3	2.6K	ZOS_Bill August 2022
4 staff comments	Question	character restore [Closed]	eveboufa	7	196	ZOS_Bill August 2022
2 staff comments	Discussion	Could i have a fast reply on my ticket	Matherios	4	136	Matherios August 2022
2 staff comments	Discussion	Website/GameServer down? [Closed]	ChickenFarmerMA	9	208	ZOS_Bill August 2022
2 staff comments	Discussion	Firefox glitching on ESO Account log in	Castian	4	146	ZOS_Bill August 2022
1 staff comment	Question	New Console Account and Crown store purchases	Stx	2	110	ZOS_Bill August 2022
2 staff comments	Discussion	New to ESO, issues navigating the UI (using PC) [Closed]	Nyseto	5	638	ZOS_Bill August 2022
1 staff comment	Discussion	Question for PC Controller players [Closed]	DUTCH_REAPER	3	75	ZOS_Bill August 2022
1 staff comment	Discussion	[HELP!] Cadwell's Almanac quest bugged. cannot progress [Closed]	erik.r.cumminsb14a_ESO	11	11.8K	ZOS_Bill August 2022
2 staff comments	Question	Initially confirmed account deletion, but updated my ticket to cancel request [Closed]	StormBlade512	5	130	ZOS_Bill August 2022
1 staff comment	Discussion	Need In Game Help With Main Daggerfall Quest NPC Bugged Champion of the Guardians (Resolved) [Closed]	Seravi	2	244	ZOS_Bill August 2022
1 staff comment	Discussion	Emperor's Secret bug [Closed]	Scaletho	2	1.9K	ZOS_Bill August 2022
1 staff comment	Discussion	What counts as an invalid name when renaming a character?	Monte_Cristo	3	111	Monte_Cristo August 2022
1 staff comment	Question	Forum account question [Closed]	StormBlade512	2	56	ZOS_Bill August 2022
1 staff comment	Discussion	Character Stuck in Terrain & considered moving.	Tehuantl	5	185	ZOS_Bill August 2022
1 staff comment	Discussion	Will I ever get to play that game I paid for? [Closed]	Vahmpyr	4	173	ZOS_Bill August 2022
2 staff comments	Discussion	RESOLVED: Siege Engine Problem - can't place [Closed]	Magenpie	20	699	ZOS_Bill August 2022
1 staff comment	Discussion	Log in this morning, the 6 tickets i had this night, are down to 1 - LOST 5 TICKETS [Closed]	Lauranae	22	929	ZOS_Bill July 2022
1 staff comment	Discussion	All my support tickets get instantly closed because of “duplicate”	downshot	1	68	ZOS_Bill July 2022
1 staff comment	Discussion	Moved: There has to be a better way to get gear in Cyrodiil	ZOS_Bill	0	1	ZOS_Bill July 2022
5 staff comments	Discussion	Endless loading screen after changing graphics from Medium to Maximum	Jimboo84	10	2.4K	ZOS_Bill July 2022
1 staff comment	Discussion	Gift event tickets and get a reward.... but NOTHING !!!! [Closed]	Rishikesa108	9	567	ZOS_Bill July 2022
2 staff comments	Question	can't see cadwell anymore from his portal	OLAFTHETERRIBLE	4	215	ZOS_Bill July 2022