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No longer able to access Solstice; "Locked Content" messge.

illutian
illutian
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So...today I go to login and it takes a lot longer to load in, I find myself in Grahtwood; I was at the Rampart camp.

I go to teleport back and get the "Locked Content" message telling me to purchase the Solstice Chapter.

But....here's the thing. I have the 2025 Content Pass. I've had it since May 2nd, 2025.
The Crown store says 2025 Content Pass: "Upgrade Available".
I click 'Standard Upgrade', it opens Steam. Steam says the 2025 Content Pass is "In Library".

So, wtf.
You have to learn the rules of the game. And then you have to play better than anyone else.
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @illutian Please reach out to support for this issue HERE
    Staff Post
  • illutian
    illutian
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    Hmm. On a whim, I ran a verify game from the ESO Launcher and now can teleport to Solstice.

    Though, I'm not sure how that could fix an "access issue". As that should all be on the backend.

    ....So weird.

    EDIT: Especially since we're not even required to have the Content Pass to access this phase of the event. At least that's my understanding.
    Edited by illutian on October 18, 2025 9:32PM
    You have to learn the rules of the game. And then you have to play better than anyone else.
  • Orbital78
    Orbital78
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    illutian wrote: »
    ....So weird.

    Very, I just had the same thing happen to me. I know I had done some of the content pass dungeons the night before. I tried to go to Solstice today because it has some easy access to mobs for endeavors I know about and it said content locked. Thanks for the follow up on the verify files, as that fixed it for whatever reason.

  • Soarora
    Soarora
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    I’ve heard of people having this problem with Gold Road too. Just the other day, my friend was struggling to get scribing to be recognized as unlocked on his account. Relogging fixed it. There seems to be something wrong with how Gold Road onwards is being recognized as unlocked…
    [PC/NA] Dungeoneer (Tank/DPS), Semi-retired Trialist, and amateur Battlegrounder (DPS) with a passion for The Elder Scrolls lore.
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