Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
4 staff comments	Discussion	Both console and PC chat boxes showing [Closed]	Monroe585	6	251	ZOS_Bill April 2023
5 staff comments	Discussion	1 2"This computer is not authorized....check email and enter code" Code is never sent, so can't log in [Closed]	ProudMary	32	2K	ZOS_Bill April 2023
1 staff comment	Discussion	Command "/dailyreset" isn't showing the new reset time? [Closed]	Alastrine	6	263	ZOS_Bill April 2023
2 staff comments	Discussion	Still waiting for that 2FA email...	Janni	5	393	ZOS_Bill March 2023
1 staff comment	Discussion	Where do I turn off the daily writ reset warning message in settings? [Closed]	jrfk2	10	940	ZOS_Bill March 2023
2 staff comments	Discussion	Hopelessly Stuck and Unable to resolve Device Not Authorized Access Code to email	zantarizb14_ESO	3	147	ZOS_Bill March 2023
1 staff comment	Discussion	Question about Necrom DLC and returning after 6 years of break [Closed]	iirainbow_dash	2	343	ZOS_Bill March 2023
2 staff comments	Question	Account wide achievements [Closed]	Espionage-	4	103	ZOS_Bill March 2023
4 staff comments	Discussion	Didn't receive free Crown Crates from the Give to receive New Life event	Sylianwe	12	531	Sylianwe March 2023
1 staff comment	Discussion	PSA - Necrom delux collectors Ed does not grant all the rewards from Collectors packs on crown store [Closed]	OldStygian	5	1K	ZOS_Bill March 2023
1 staff comment	Discussion	Thwarting the Aldmeri Dominion Quest Bugged [Closed]	UrQuan	7	1.5K	ZOS_Bill March 2023
1 staff comment	Discussion	Glory of the Ebonheart Pact/Dominion/Covenant Still broken. (resolved) [Closed]	Einar_Hrafnarsson	1	182	ZOS_Bill March 2023
1 staff comment	Discussion	Can't gift crown crates and PTE'ing (leaving instance) can crash some group members [Closed]	HappyDan	4	503	ZOS_Bill March 2023
2 staff comments	Discussion	How to permanently disable the Account Protection?	NeKryXe	6	444	NeKryXe March 2023
1 staff comment	Discussion	1 2server crash [Closed]	Dr_Con	38	2K	ZOS_Bill March 2023
3 staff comments	Discussion	Still receiving eso plus ((help))	Ringing_Nirnroot	10	411	ZOS_Bill March 2023
1 staff comment	Question	Anyone ever have 1 character that crashes the game if you try log into it?	F1thyphil	5	121	fizl101 March 2023
1 staff comment	Discussion	Need help with ongoing ticket	SpazzyKamikaze	5	181	ZOS_Bill March 2023
1 staff comment	Discussion	A day later still no access code [Closed]	DeltaForce64x	4	152	ZOS_Bill March 2023
2 staff comments	Discussion	Twitch drop can't be claimed	Catsmoke14	4	163	ZOS_Bill March 2023
2 staff comments	Discussion	Completing Conquest missions not counting toward new faction achievements [Closed]	SaffronCitrusflower	3	224	ZOS_Bill March 2023
1 staff comment	Discussion	PSA: Complex passwords for forum accounts lead to "invalid ID/info provided" error	DeltaForce64x	1	155	ZOS_Kraken March 2023
3 staff comments	Question	Your IP is being tracked?	FeedbackOnly	22	1.6K	ZOS_Icy March 2023
1 staff comment	Question	[ANSWERED] How are the new dungeons accessed? [Closed]	Beilin_Balreis_Colcan	7	388	ZOS_Bill March 2023
1 staff comment	Discussion	We really need a better account protection system [Closed]	StormBlade512	15	754	ZOS_Bill March 2023
1 staff comment	Discussion	Prologue quest [Closed]	jmccormick	7	285	ZOS_Bill March 2023
5 staff comments	Discussion	Crown store down? [Closed]	Kirawolfe	29	1.1K	ZOS_Bill March 2023
2 staff comments	Discussion	Access code woes...	Gaeliannas	6	251	Zakesriel March 2023
2 staff comments	Discussion	Losing player settings post update	idwilson	2	151	ZOS_Bill March 2023
1 staff comment	Discussion	Can't bui Eso plus	Zakesriel	1	211	ZOS_Bill March 2023