The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	Losing player settings post update	idwilson	2	151	ZOS_Bill March 2023
1 staff comment	Discussion	Can't bui Eso plus	Zakesriel	1	211	ZOS_Bill March 2023
1 staff comment	Discussion	crown crates "Bugged" for a week now. No updates? Please UPDATE [Closed]	oversleeps	5	2.6K	ZOS_Bill March 2023
1 staff comment	Question	Does uninstalling eso risk deleting progress?	Malyore	5	872	ZOS_Bill March 2023
2 staff comments	Discussion	Can't log into the account page on the website [Closed]	Gegensmith	8	251	ZOS_Bill March 2023
1 staff comment	Discussion	DLC Sets stickerbook and ESO plus	Durian	2	165	ZOS_Bill March 2023
1 staff comment	Discussion	New player here	Bosman69	5	392	ZOS_Bill March 2023
2 staff comments	Discussion	Coming back after a few years	Xaxinian	10	1.5K	ZOS_Bill March 2023
1 staff comment	Discussion	where is the download exe	GhostWolf_ESO	3	252	ZOS_Bill March 2023
1 staff comment	Discussion	quest 'the sweetroll killer' dobias is missing from the market [Closed]	CoronHR	4	307	ZOS_Bill March 2023
1 staff comment	Discussion	Servers are canceling my spells	RazuumDerp	7	512	Destai March 2023
1 staff comment	Question	Zynoahz's Gaol	Treemagnet	3	2.8K	ZOS_Bill February 2023
1 staff comment	Discussion	Champions of Guardians quest bug in Glenumbra. anyway to fix it?	flguy147ub17_ESO	1	124	ZOS_Bill February 2023
1 staff comment	Discussion	Support ticket being ignored	oogaboogaoogabooga	1	131	ZOS_Bill February 2023
2 staff comments	Discussion	Can i upgrade my standard high isle upgrade to the colllector's edition?	CappiCapy	4	654	ZOS_Bill February 2023
3 staff comments	Discussion	Will changing ESO account address make me lose anything if it will differ from my Xbox address?	SkaiFaith	5	143	ZOS_Bill February 2023
1 staff comment	Discussion	Moved: Gamepad support ? ( Category ) ( Bugs ) - Newer Gamepad designs / upgrades [Closed]	ZOS_Bill	0	1	ZOS_Bill February 2023
1 staff comment	Discussion	Terrible customer service and overdue spent ban time	DaNnYtHePcFrEaK	6	243	StormBlade512 February 2023
1 staff comment	Discussion	Psijic quest, The Psijics' Calling - Josajeh missing [Closed]	ElysaDjinn	10	658	ZOS_Bill February 2023
	Discussion	New DLSS version	Tiara_Ra	0	451	Tiara_Ra February 2023
1 staff comment	Discussion	Moved: How do I switch pvp campaigns without paying in 2023? [Closed]	ZOS_Bill	0	1	ZOS_Bill February 2023
1 staff comment	Discussion	No Necrom Preorder Items Upon Login	deyjasagus	2	543	ZOS_Bill February 2023
1 staff comment	Discussion	Problem when starting deadlands prolugue [Closed]	kinguardian	3	142	ZOS_Bill February 2023
5 staff comments	Discussion	Not getting email for OTP	manwoodsal	20	1.1K	ZOS_Bill February 2023
3 staff comments	Question	Lazy question : buy chapter with crowns? [Closed]	Beardimus	7	557	ZOS_Bill February 2023
1 staff comment	Discussion	Chests not showing on harvest map anymore [Closed]	Biscuit_290	3	389	ZOS_Bill February 2023
1 staff comment	Discussion	why can we not have server transfers? [Closed]	Eirikir	14	1.2K	ZOS_Bill February 2023
3 staff comments	Discussion	ACCESS CODE [Closed]	ACESsiggy	21	2K	ZOS_Bill February 2023
1 staff comment	Discussion	Unable to open door to Old Orsinium Interior [Closed]	SilverBride	13	1.4K	ZOS_Bill February 2023
1 staff comment	Discussion	Quest Bug Turning of the Tree [Closed]	Tathie_Tath	3	434	ZOS_Bill February 2023