Maintenance for the week of August 31:
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent Comment
893 staff comments	Discussion	1 2...99 100 How do I change username on forums	Stratti	3K	100.7K	ZOS_CouchTato August 6
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	41	15.8K	Sugram22 May 2024
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	422	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_Bill	9	12.3K	ZOS_Bill May 2017
	Discussion	Social Ban for sending in-game mail 'too quickly'	Potzynoodle	0	56	Potzynoodle August 25
	Discussion	Team-wide Social Bans	SuperMexHero	6	387	ceruulean August 19
2 staff comments	Discussion	AI ban from game. [Closed]	tomex	3	1.3K	ZOS_Kevin August 18
1 staff comment	Discussion	Is there a forum to report suspected bots?	o_Primate_o	1	92	ZOS_CouchTato August 16
3 staff comments	Discussion	My Account Was Mistakenly Banned for No Reason	Kser	8	562	ZOS_CouchTato August 10
2 staff comments	Question	my friend leave game 4 month,and got permanent ban,no ban mail and blocked from logging in support	Renato90085	11	966	Renato90085 August 10
	Discussion	Where in the World is the Sharp Rosebush Thorn?!	Sindofin	0	117	Sindofin August 9
	Discussion	Yup, I'm stupid; bought ESO game but in wrong account and can't use it	Ulfson	1	83	LootAllTheStuff August 6
1 staff comment	Discussion	Account has been banned for over a week now with ZERO explanation	BXR_Lonestar	5	250	SilverBride August 6
1 staff comment	Discussion	Help support for a friend [Closed]	Digielf	9	308	ZOS_Icy August 1
1 staff comment	Discussion	I can`t log in [Closed]	Pajakus	6	533	ZOS_Icy July 28
	Discussion	EU to US	Mazrou	1	79	LunaFlora July 26
1 staff comment	Discussion	Two weeks without a reply...	Myyxomop	3	227	Usureki July 21
1 staff comment	Discussion	Requesting Gifting [Closed]	AmazingAlice130	4	169	ZOS_CouchTato July 21
1 staff comment	Discussion	PC NA Social Restriction – Ticket "Waiting on Agent" Since July 9	BananaS1ug	2	104	ZOS_CouchTato July 19
	Discussion	Links into ESO	Sllocsredle	1	47	Lucifer_Sam July 18
1 staff comment	Discussion	More than a week after filing an appeal, there is no response	Myyxomop	12	426	Myyxomop July 14
	Question	Challenges clarification please	TruthSeeker	2	48	TruthSeeker July 7
	Discussion	Need help with egrogious behavior that seems to be nothing done about	Djangoo	1	159	Djangoo July 6
2 staff comments	Discussion	wrongfully banned for no reason	SilentHil	3	354	ZOS_CouchTato July 1
1 staff comment	Discussion	Fell through rocks in Nchuleftingth PROBLEM RESOLVED [Closed]	SilverBride	7	163	ZOS_GregoryV June 24
1 staff comment	Discussion	Three days after appeal and still no response	Ulo	2	120	Ulo June 23
1 staff comment	Discussion	Friends steam account got hacked, ESO banned the account right away for violating CoC. [Closed]	Vilsekommen	1	227	ZOS_Hadeostry June 18
1 staff comment	Question	Could a moderator look into my friend’s ticket?	Xaenary	1	129	ZOS_CouchTato June 18
	Discussion	Can't update ESO Plus payment	praelian	2	80	The_Boggart June 17
1 staff comment	Discussion	Platform Integration & Account Verification Deadlock (Steam / ZOS) — Need CM Assistance	Gortaks	6	287	Gortaks June 17
	Discussion	Not receiving password reset email	Ulo	1	94	valenwood_vegan June 15
1 staff comment	Discussion	Account restricted with no email explanation	BXR_Lonestar	3	202	ZOS_Kraken June 5
1 staff comment	Discussion	Support refused my Gifting request ticket	fullheartcontainer	17	623	SilverBride June 2
2 staff comments	Discussion	Not Receiving System Emails	DVBURNSII	6	208	DVBURNSII May 29