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Isn't the compensation too strong?

  • Veesk
    Veesk
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    Vulkunne wrote: »
    Xandreia_ wrote: »
    MarensDad wrote: »
    JanTanhide wrote: »
    Nope, it's justified. These people lost days of game play. It's more than just an Event they lost participation in. Some of these people are content creators/streamers and depend on playing for their income.

    [snip] I get that Zenimax wants to keep them happy, but this is too much

    not a content creator but i've lost 5 days so far with no definitive end, my raid leads have had to find last minute fills for harder content and i've lost out on hundred of boxes with maybe millions of gold worth of items. i'm fortunate that i got the 2 style pages i wanted from the event so the other 3 don't matter to me but i'm thankful that ZOS have for once done the right thing here. the amount of people jealous over compensation over something that wasn't a player issue is crazy to me. i remember when i was a kid, my sister broke her arm, so on the way back from the hospital my dad got her a ice cream as a little treat, when they came home and my brothers and i found out we got a little jealous. that's what this entire thread looks like. if you didn't get locked out you don't have a say on what ZOS thinks is appropriate compensation.

    [edited to remove quote]

    I think everyone here respects the fact that this is ZOS decision and I don't see anyone trying to take that away or stop people from being compensated necessarily. ZOS has compensated people in the past surely. And that is their business.

    However because of how painful this particular grind has been and because of all the time and energy we put into it, it makes us feel like we're being left behind kind of. Its like class warfare, kind of. You have one that's being handed all this stuff and you have the other that worked really hard for that stuff and its not that we want something, its just like we're not on the same level.

    Like let's use me for example. Let's raise the stakes ok. So let's say that I lost access to my PTS, which I never use it because its had other problems in the past but anyways, let's say I was locked out of my PTS. And then let's say I was the only one locked out. And then ZOS, "hey Vulkunne you sweet sweet man, here's a gift basket full of freebees" (that I know I didn't earn and that I know folks on here would be quick to talk about). You know that as well as I and don't pretend people wouldn't. Look at how far... some would go out there to get at this compensation... to start with. Even moving people uhh... into perdition just for disagreeing with them ;)

    Show of hands, how many would be upset? How many would be like, "well its not fair that we worked for these damn things and this disgusting man gets a free pass because of problems with his account?" "Who him is?" Cause that's exactly what you would say. Exactly and the salt would be real against me for that reason.

    And that's why, you cannot tell us, "well you don't get a say...". Ok please don't do that. That's only making it worse and that's not changing hearts or minds on the subject. That's pouring gasoline on an interstate fire.

    I would not be upset that someone is receiving compensation for a major ZOS issue or ban at no fault of their own. It's really none of my business if I'm not affected. If anything, good on whoever gets some nice compensation from ZOS when it calls for it.

    I'm one of the people with a locked account, so I also get someone might think it's easy for me to say this regarding the style pages... but I also intensely grinded the first week of the event and got all of them. I used the upcoming PTS as a personal deadline to try and get all of the pages, which does feel a little ironic now lol. A lot of people seem to be operating under this assumption that everyone with a locked account didn't grind for any pages or didn't already get any. Some did, some didn't.

    If the style pages somehow manage to not be bound (probably unlikely), I would happily give them away to people without any profit too. I'm also not bothered that I already spent a lot of time obtaining all of the style pages while some people locked out will be getting them in the compensation package who either didn't grind or didn't finish grinding for them.

    The biggest thing here is that the compensation for locked accounts has nothing to do with drop rates for the style pages, those are two different things. Honestly, I also think endeavor gains should go back to how they were when the system was first introduced, if people were getting endeavors at a better rate the 16k probably wouldn't be as argued about either. It's completely fair for people to discuss and talk about the drop rate, and to want better drop rates, and more endeavors. These separate issues don't need to be combative with how ZOS is compensating players.


  • Jsmalls
    Jsmalls
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    Maybe it was too strong for a 3-4 day lockout. But over a week... Actually who knows how long.

    But what about the people who could care less about cosmetics? Not everyone cares about a mount or style pages I'll never use. Or a pony I won't use.

    Everything for compensation (except for the month of ESO plus) was cosmetic. While we're missing out on hundreds to thousands of purple boxes with actual progression stuff.

    Just not great.
  • Wolfkeks
    Wolfkeks
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    I guess the silence means the drop rate is as intended. And while I'm done with the grind I don't wanna do this again. A grind with a low drop rate and for a limited time is just not fun - just hope they add it to the impressario or in the jubilee bag for those with bad RNG and will not repeat this kind of reward-grind again.

    For those who are locked out I think it's fair they are getting some stuff since it looks like they won't be able to play until next week. And if this is they way to compensate players from now on... it's a good change.
    Edited by Wolfkeks on April 19, 2024 11:06PM
    "Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - Fadomai
    EU PC 2000+ CP professional mudballer and pie thrower
    Former Emperor, Grand Overlord, vAA hm, vHelRa hm, vSO hm, vMoL hm, vHoF hm, vAS+2, vCR+3, vSS hm, vKA, vRG, Flawless Conquerer, Spirit Slayer
  • SilverBride
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    Wolfkeks wrote: »
    I guess the silence means the drop rate is as intended.

    It wouldn't hurt to confirm one way or another.

    And if this is how it was intended... to take days upon days for hours at a time... well I can't even express how bad that makes me feel.
    PCNA
  • afkpro
    afkpro
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    i see it as understandable that people would be jealous. a radiant mount is too much. wouldn't 3 free months of eso+ or something be fair compensation for being locked out for a week or two along with still getting the other stuff? when the majority of the people receiving compensation would not give up the radiant mount for something else, you know it's the best and probably too much lol.

    if it really bothers others, however, then it should put things into better perspective for them. that they really don't enjoy playing the game. that the only reason they log in is to do endeavors for radiant mounts, and that can understandably be mundane. perhaps it's worth playing a game that you engage in more than just the mundane.
  • Soraka
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    I am jealous. I am glad people are getting good compensation and recognition for the trouble.

    Both can be true.

    I'm glad that ZOS has actually put forth an obvious effort to keep people up to date regularly and clear misunderstandings during this situation.
  • vesperghost
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    I feel compelled to point out that the reasons given here for believing the compensation is over-generous do not describe any form of personal material loss. the compensation being given objectively does not in any way affect the material in-game state of a single other player.

    barring the potential contents of the five Glorious Jubilee boxes (which is a drop in the bucket compared to what could have been earned in-game during the time locked out--and stings a little more with each passing day) all compensatory rewards are account-bound and non-transferable, and do not confer any functional in-game advantage to the people to whom they are being distributed.

    the pushback here is exclusively, without exception, about hurt feelings.

    I've also seen more than one person in this thread suggest that those hurt feelings should carry more weight than the direct in-game material loss being suffered by those banned based on... how much money they've spent on subs and MTX.

    "I pay good money to get treated better than you" is a real heck of a take to type out and post without immediately deleting your account afterward out of embarrassment. it also completely disregards any money spent by the people invested enough in this game to drop everything and download+jump into the PTS within the first 40(?) minutes it went up.

    just... some interesting feelings being shared, here. sociologically speaking.

    also, worth reiterating that I personally did almost nothing but farm for the style pages right up until the day the PTS went live and I only had the helmet to show for it. I did, in fact, put in the work. a frankly unjustifiable amount of time, if I'm being honest. and based on some of the numbers people are reporting here, I put more into the grind in the days I got to play than some of the people griping here have for this whole event. like, 4 hours? really?? I flushed more than that down the toilet day one.

    should I have? different discussion.

    but we aren't "getting them without having to work for them" any more than the people ZOS decided to "give" the pages to on their first drop through sheer luck. if I didn't "deserve" the staff after my 150th Vvardenfell boss, neither did the guy who got it in one. go be angry in the drop rates thread. you'd be right to! I can't even play the game until next week, and I still had plenty of event stuff I wanted to do.
    my what
  • Serpari
    Serpari
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    I've been farming dolmens since the start of this event. I'm at over 300 dolmens and still no Staff of Worms. It's the only style page I wanted out of this event. The first day I got Trueflame on my eight cast and Ul'vor Staff on my first geyser. Had I known I would blow all my luck the very first day of the event, I would've started with dolmens. I won't even bother with the Vvardenfell world boss pages.

    The older I get the more I don't see the value of RNG grinds. I'm forty, my time on this Earth gets progressively shorter. It's just not fun.

    I'm not upset at the people who were locked out of their accounts, who were compensated fairly for that. I'm upset that ZOS still thinks early 2000s MMO practices are still fine in 2024. My complaints, as always, are towards the developers who enable this.


    The bird of Hermes is my name
    Eating my wings to make me tame
  • vesperghost
    vesperghost
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    afkpro wrote: »
    a radiant mount is too much. wouldn't 3 free months of eso+ or something be fair compensation for being locked out for a week or two along with still getting the other stuff? when the majority of the people receiving compensation would not give up the radiant mount for something else, you know it's the best and probably too much lol.

    I would give up the 16k seals for 3 months of ESO+ in a heartbeat. no question. heck, I'd take it even if it didn't come with the crowns. I'm 90% F2P (I'll buy chapters on sale) and three months of craft bag, extra furnishing space, and access to DLC dungeons is way more valuable to me than a magical rainbow sparklepony. it's not even close.
    my what
  • Seminolegirl1992
    Seminolegirl1992
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    I feel compelled to point out that the reasons given here for believing the compensation is over-generous do not describe any form of personal material loss. the compensation being given objectively does not in any way affect the material in-game state of a single other player.

    barring the potential contents of the five Glorious Jubilee boxes (which is a drop in the bucket compared to what could have been earned in-game during the time locked out--and stings a little more with each passing day) all compensatory rewards are account-bound and non-transferable, and do not confer any functional in-game advantage to the people to whom they are being distributed.

    the pushback here is exclusively, without exception, about hurt feelings.

    I've also seen more than one person in this thread suggest that those hurt feelings should carry more weight than the direct in-game material loss being suffered by those banned based on... how much money they've spent on subs and MTX.

    "I pay good money to get treated better than you" is a real heck of a take to type out and post without immediately deleting your account afterward out of embarrassment. it also completely disregards any money spent by the people invested enough in this game to drop everything and download+jump into the PTS within the first 40(?) minutes it went up.

    just... some interesting feelings being shared, here. sociologically speaking.

    also, worth reiterating that I personally did almost nothing but farm for the style pages right up until the day the PTS went live and I only had the helmet to show for it. I did, in fact, put in the work. a frankly unjustifiable amount of time, if I'm being honest. and based on some of the numbers people are reporting here, I put more into the grind in the days I got to play than some of the people griping here have for this whole event. like, 4 hours? really?? I flushed more than that down the toilet day one.

    should I have? different discussion.

    but we aren't "getting them without having to work for them" any more than the people ZOS decided to "give" the pages to on their first drop through sheer luck. if I didn't "deserve" the staff after my 150th Vvardenfell boss, neither did the guy who got it in one. go be angry in the drop rates thread. you'd be right to! I can't even play the game until next week, and I still had plenty of event stuff I wanted to do.

    So extremely well said. I agree the drop rates were abysmal and should be looked into. I farmed gods know how many hours for the Ulvor staff prior to trying the pts. The mentality of "you do not deserve it because you've done nothing" is just a terrible take, as if pts players aren't doing the community and the devs a huge service. The entitlement is disappointing. I saw some comments on twitter that were just disgusting. Thing is, most if not all of us understand and agree that the drop rates were very punishing. It's also better for devs to over compensate rather than under, to restore player trust. Folks act like we were out a day (on twitter) but now it's confirmed to be 8 by Monday and counting.
    @Seminolegirl1992 PC/NA CP 2400+ PVE, PVP, RP, Housing: Tel Galen, Fair Winds, Moon Sugar, Grand Psijic, Forsaken, HOTLC, Bastion, Ravenhurst, Gardner, Alinor, Hakkvild's, Gorinir, Kragenhome, Hundings, & more- feel free to come see!
    Former Empress | Swashbuckler Supreme | Godslayer | Gryphon Heart | Immortal Redeemer | Tick Tock Tormentor | Dro-m'athra Destroyer | Dawnbringer
  • Seminolegirl1992
    Seminolegirl1992
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    this is evolving into a pretty horrible discussion:

    1. 16k endeavours is EXTREMLY generous on top of all the event loot. If you already got 40k, you might wanna think about
    spending it on something. Its not just flashy mounts, but also furniture, motifs and and pets etc. Any if you hate everything, just use it as a savings book for upcoming stuff. But please never ask for more again on top of that. Thats just very greedy and provocates the other users.

    2. Dont envy the people that got the endeavours, it wont hurt you or the economy. Maybe Eso will from now on be more generous with bans like these, so just be patient.

    3. If your life is in pain, just because a video game is closed for you for one week, its maybe time to overthink your life. This should not have such an affect on anymore, no matter how much you like the game and got used to playing it daily.

    4. Try to calm down with your event rage and blames and prepare for the next (nice looking) new dlc.


    jokes on you, i overthink everything ;)

    just messing with ya on your wording, but i understand what your point is :P
    @Seminolegirl1992 PC/NA CP 2400+ PVE, PVP, RP, Housing: Tel Galen, Fair Winds, Moon Sugar, Grand Psijic, Forsaken, HOTLC, Bastion, Ravenhurst, Gardner, Alinor, Hakkvild's, Gorinir, Kragenhome, Hundings, & more- feel free to come see!
    Former Empress | Swashbuckler Supreme | Godslayer | Gryphon Heart | Immortal Redeemer | Tick Tock Tormentor | Dro-m'athra Destroyer | Dawnbringer
  • DerAlleinTiger
    DerAlleinTiger
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    Vulkunne wrote: »
    Xandreia_ wrote: »
    MarensDad wrote: »
    JanTanhide wrote: »
    Nope, it's justified. These people lost days of game play. It's more than just an Event they lost participation in. Some of these people are content creators/streamers and depend on playing for their income.

    [snip] I get that Zenimax wants to keep them happy, but this is too much

    not a content creator but i've lost 5 days so far with no definitive end, my raid leads have had to find last minute fills for harder content and i've lost out on hundred of boxes with maybe millions of gold worth of items. i'm fortunate that i got the 2 style pages i wanted from the event so the other 3 don't matter to me but i'm thankful that ZOS have for once done the right thing here. the amount of people jealous over compensation over something that wasn't a player issue is crazy to me. i remember when i was a kid, my sister broke her arm, so on the way back from the hospital my dad got her a ice cream as a little treat, when they came home and my brothers and i found out we got a little jealous. that's what this entire thread looks like. if you didn't get locked out you don't have a say on what ZOS thinks is appropriate compensation.

    [edited to remove quote]
    Like let's use me for example. Let's raise the stakes ok. So let's say that I lost access to my PTS, which I never use it because its had other problems in the past but anyways, let's say I was locked out of my PTS. And then let's say I was the only one locked out. I send in a ticket and then ZOS say, "hey Vulkunne you sweet sweet man, here's a gift basket full of freebees" (that I know I didn't earn and that I know folks on here would be quick to talk about). You know that as well as I and don't pretend people wouldn't. Look at how far... some would go out there to get at this compensation... to start with. Even moving people uhh... into perdition just for disagreeing with them ;). And for no other reason than that.

    Show of hands, how many would be upset? How many would be like, "well its not fair that we worked for these damn things and this disgusting man gets a free pass because of problems with his account?" "Who him is?" Cause that's exactly what other people would say and the salt would be real against me for that reason. People would also probably be saying other things like, "Hey man, hey man, uhhh I has account problems all the time and I don't ever get anything." "He has account problems and now he's specialllllll". C'mon now.

    I would have a problem if they gave you things on live for being locked out of the PTS. If you were locked out of your live account, however, and got compensation that others can get but it's difficult or rare or grindy... no, I wouldn't care. I don't lose anything for you to get it in this case. Only if there were others who had that issue and didn't get something would I say that wasn't fair, but if you are literally the only one... then fine. Fair enough. Even if it was something pretty cool that I wanted, as long as it wasn't entirely unique with nothing like it or no way to earn it anymore I wouldn't care. I might think "Man, if only that was me," but I wouldn't be mad or call it unfair. There's nothing constructive to that, no point to it. I'd just hope that should I ever be in a similar situation I could get the same.

    When people got compensated with tokens for that outfit issue a short while back, I wasn't upset that people got free stuff I'd otherwise have to pay for. They were wronged and ZOS gave them something to make up for it. I didn't lose money or crowns or anything for them to get it, and if I desperately wanted to get it I could. I just wasn't willing to pay the price for it.

    Or maybe I'm just weird, because the only two in-game status symbols I care about are the beta monkey and the striped senche mount purely because of what they both represent. I don't even care about trial mounts since, frankly, I think they're too flashy and find them very unappealing. I can understand why people might value them and titles, but I just generally don't. But, yes, if ZOS handed the beta monkey and striped senche out to someone, I'd be kind of angry because those are meant to represent something very particular and, more importantly, can no longer be obtained otherwise. If it was, instead, say the Daedroth costume from jester's fest or something? Nah, I wouldn't care, even if I didn't already have it. I'd be like "Wow, man, lucky you." Maybe that's weird. Maybe it's abnormal. I just don't see any reason to think otherwise.
    Edited by DerAlleinTiger on April 20, 2024 1:21AM
  • CrashTest
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    No, it's not too "strong". What a horribly jealous take.
  • TechMaybeHic
    TechMaybeHic
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    CrashTest wrote: »
    No, it's not too "strong". What a horribly jealous take.

    Thats mostly what it boils down to with a little bit of people really being mad at ZOS for recent grinds. They are tabbing the wrong targets
  • Cin_Vhetin
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    ArchMikem wrote: »
    SIXTEEN THOUSAND SEALS?

    Why couldn't I have been locked out?!

    Lol yeah, there's some of this but the compensation for others doesn't really bother me at all. It also makes me more confident that if something like this PTS situation were to happen to ME then ZOS will take it seriously.
    Better a warrior in the garden than a gardener at war. - Japanese proverb

    You will continue to suffer if you have an emotional reaction to everything that is said to you. True power is sitting back and observing things with logic. True power is restraint. If words control you that means everyone else can control you. Breathe and allow things to pass. - Warren Buffet
  • spartaxoxo
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    CrashTest wrote: »
    No, it's not too "strong". What a horribly jealous take.

    It's so extra envious because they aren't just feeling some type of way, they're actually trying to get the seals reduced. We can't control that we feel a certain way, but we certainly don't have to actually try to actively mess things up for someone else over because of it. I can only speak for myself but I don't judge anyone that feels a little jealous but I find trying to get the seals reduced pretty distasteful.
    Edited by spartaxoxo on April 20, 2024 4:23PM
  • eveboufa
    eveboufa
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    I've been accumulating seals of endeavor for about 3 months and I've only now managed to accumulate 10k, spending a week without logging in and earning 16k is a lot, isn't it? If I had known I would have joined the PTS too haha :Dfkrwdc71ebxk.jpg

    During this last five days only, how many of the following things have you missed out on?

    1. Service access (access to play the game) on two platforms
    2. XP on double xp event
    3. Random normal for 11 characters giving you 110 transmutes daily total
    4. Your daily rewards
    5. Core trials for HM achievements
    6. All those crafting mats from daily crafting on 11 characters
    7. All the event tickets
    8. All the event style pages
    9. All the endeavours
    11. ESO plus membership that’s still ticking (steam user)

    Did I mention, simply the fact that I paid for a product that I have no access to?

    Let’s apply this to the world outside of video games.

    No TV when you pay a tv provider for a week? You pay for Netflix but have no access? Pay for internet but don’t have access?

    I suppose they could have given us all some 21k crown without any in-game items, and called that financial compensation, or just given us money — after all, some kind of refund or credit is what you would expect from most service providers these days.

    Wait. People would complain about that too.





    Edited by eveboufa on April 20, 2024 4:56PM
  • DoofusMax
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    But 16k seals, for not being able to play for a week?

    Speaking strictly for myself, I'd agree that 16K seals would be a bit overboard if the situation were as simple as you're making it sound. But it's not as simple as not being able to play for a week (probably more - go read the last update from @ZOS_GinaBruno more closely); it's not being able to play for a week during the event which drops some of the best rewards of the year and some of the side-effects of not being able to log in.

    Again speaking strictly for myself, I'm out 50-75 reward coffers per day (49 of those just off daily crafting writs). Based on the drop rates for the ones I had already picked up and only counting up to today (somewhat more than 300 coffers) that's a couple or three dozen motif chapters; some of those would be duplicates of stuff my crafter already knows and some would be cheapies that I'm feeding to alts, but I can sell the others. Then there are the drops like Perfect Roe, Potent and Fortified Nirncrux (used those last year to complete trait research for my crafter), Aetherial Dust, purple recipes (don't remember getting any gold ones, but they might be in the pool), some older outfit style pages, and that kind of thing. The rest of the stuff in the coffers is kinda "meh" from the perspective of where I'm at now, but it was golden goodies last year and earlier. You can tack on several Master Writ drops; 49 crafting dailies per day drops a few of those every day and those drops aren't tied to the event. Then there are the normal coffers for missed dailies (I'll get over those). From where I'm currently at, the daily login rewards that I won't be able to collect (gold, Tel Var, and AP) are chump change, but that's not the case for others.

    Also keep in mind that I tend more toward the casual end of the spectrum. I didn't miss any PvP, Trials, or those kinds of things because I don't do them very often (my one toon who does sort of mess around in Cryrodiil may miss their 50-crystal geode this month; I'll get over it). Others do that stuff, however, so include their lost gear drops and coffers in your considerations. I'm aware of a guildmaster or two who are locked out and unable to bid on a trader, so their guilds lost their trader for however long it takes for them to get back online. That's a side-effect of a guild permissions issue, but do keep in mind that their "fault" was being in the wrong place when ZOS' mistake blew up and their guilds are paying for it.

    I count myself fortunate that I wasn't on the live server at all between the rollback point (9:30am ET Monday) and the time the servers went down, so I'm not going to lose one iota of character progress. This is definitely not the case for other players.

    Might I suggest that before you start judging what's "fair" to other players, you consider the position those other players are in? Words of wisdom from one of my grad-school profs: where you stand depends on where you sit.
    I'm fresh out of outrage, but I could muster up some amused annoyance if required.
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    We have recently removed some unnecessary back and forth from this thread. This is a reminder to keep the discussion civil and constructive. Please keep our Community Rules in mind moving forward.

    Thank you for your understanding.
    Staff Post
  • allochthons
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    It isnt about people getting a compensation but more that only a certain group of people getting a very generous compensation while others who experienced the same, got nothing.

    NO ONE ELSE IN ESO HAS EVER EXPERIENCED THE SAME THING AS THOSE WHO WERE LOCKED OUT BY THIS.

    NO ONE.


    This isn't mainly about being locked out. The PTS was OVERWRITING THE LIVE SERVER DATABASE. The folks who were on the PTS could have lost their entire account. All their toons. All their gold. All their motifs and achievements. Everything.

    ZoS was saved by decent (not good, but decent) disaster recovery plan, so they only lost 9 hours of data base changes.

    Regaining the trust of the userbase is paramount now. Getting anyone to log back into the PTS is going to be extremely difficult, and the PTS is a significant part of ZoS's QA process.

    Then, after all of that, add on everything about a massive amount of time locked out of their accounts and missing this event. The compensation is just, if not underwhelming.
    She/They
    PS5/NA
  • Lauranae
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    NO
    they will have a lot more than you expected ? i take it as a stress compensation.

    I can imagine their feelings when they saw their account shut down and without knowing why.

    I even enjoy to see ESO desire to compensate in such way.

    /hat down
    My most recent characters
    AD - Chjara NB
    -
  • Boltz4Life
    Boltz4Life
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    Of course it's too much. Every ESO Plus subscriber was affected by the downtime due to ZOS mistake. Not just people on the PTS. Nobody could play on live NA servers. So, ESO Plus subscribers get an extension of an already going event, while others get ridiculously compensated, when everyone suffered for your mistake? You screwed up, not us :)
  • RicAlmighty
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    [Removed]
    Edited by RicAlmighty on July 13, 2024 1:49AM
  • Tsuriel
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    I think it's great that ZOS decided to compensate the people who had their accounts locked out, the stress alone is unimaginable when you suddenly find yourself not being able to login. I hope the affected people indeed feel compensated, it goes to show that ZOS do care about the community no matter how people may twist and turn the situation around.
  • xclassgaming
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    No, it is not.

    -We have lost our accounts for a week+

    -We are gonna miss the anniversary event most likely.

    -I remember the stress i felt when i saw the message.


    No, it is not "too much." and i do not have nice words for the people who want it lowered. If y'all were in our position you wouldn't be trying to take this away from us, we DESERVE IT.

    Thank you ZOS, i mean it. This compensation is more then fair. Hopefully our accounts are restored very soon.
    Give us clannfear mounts!
  • Einar_Hrafnarsson
    Einar_Hrafnarsson
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    The one time you wish you got accidentally banned.
  • peacenote
    peacenote
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    I have a few things to say on this topic.

    I feel bad for everyone involved here. The whole situation is just awful and obviously is the last thing ZOS or the community would have wanted to happen.

    I don't begrudge anyone the compensation they received, but I was sad for the cries of "they'd better compensate us!" that began early on during the debacle. Even before we knew how bad things would be. The faster you asked for compensation, the less gracious I feel for what you received. :p Because in those cases, it just so much feels like entitlement in a game where disconnects and the periodic inability to log in, both planned and unplanned, caused both by server side and user side issues, comes with the territory of playing an MMO. I think it's great when ZOS takes care of its customers. It rubs me the wrong way when people demand it.

    I will say that it is not true that non-banned people weren't affected. The people saying this are incorrect. They were affected LESS. I'll use myself as an example. I saw some of the activity on Discord and on the forums and could tell something bad was happening, such that I was afraid to log in at all until more details were released. So, I lost some playtime there. Then, multiple guild mates were banned such that a trial run I was covering, for a clear I don't yet have, got canceled. I had been looking forward to that. I'm sure there were many clears and team runs that were disrupted by this. This affects the whole team, especially if the runs get canceled.

    Now, I don't expect any type of compensation. I'm just trying to make the point that when something like this happens, it impacts the whole community.

    Lastly, I do feel like this whole situation highlights how obnoxious the model of limited-time grinding for a unique drop as an anniversary "reward" actually is. No matter what ZOS did, there were going to be haves and have-nots when it came to compensation because some people have already done the grinding for the patterns while others hadn't. I was already irritated by this model before this whole mess... I dislike it much more now, as I certainly wouldn't have minded trading a few days of non-play to skip the grinding on these. But the problem isn't really the compensation or even what happened, which certainly was an accident. The real issue is the way these rewards were set up to be earned, which makes it impossible to distribute a fair compensation across the board. Having the style pages available at the Impresario, and adding a chance to get an extra ticket drop in certain activities instead of the actual item would have made way more sense. And I have always spoken up against the model where you must log in every day to get something... it is sooo frustrating to miss rewards if you miss a login day, regardless of whether it is inflicted by a technical mistake on ZOS's end or you had a personal conflict and couldn't play. There should always be built-in ways to make up for missed days if you have a longer play session the next day. Maybe this whole debacle will help ZOS re-think some of the way these rewards are structured.

    Anyway, I definitely think the compensation reflects ZOS's awareness that it is the testers who were most impacted, and I'm glad for that. Anyone who puts in the effort to check out PTS and give feedback should be valued, especially since it's often a thankless job and often the feedback provided can't be addressed due to the timeline of the dev cycle, even when it is fantastic feedback that would greatly improve the game. :p
    My #1 wish for ESO Today: Decouple achievements from character progress and tracking.
    • Advocate for this HERE.
    • Want the history of this issue? It's HERE.
  • cyberjanet
    cyberjanet
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    The compensation is absolutely not too strong. Were I to have been affected, I doubt this would compensate me. I would have uninstalled the game and never played again. I am already feeling gutted this happened to people. I was on the PTS on Saturday, just before the changeover, testing parses. As it is, I have uninstalled access to the PTS server and will never go there again.

    How do you compensate the loss of trust?
    Edited by cyberjanet on April 21, 2024 4:52PM
    Favourite NPC: Wine-For-All
    Mostly PC-EU , with a lonely little guy on NA.
  • Elsonso
    Elsonso
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    cyberjanet wrote: »
    Were I to have been affected, I doubt this would compensate me. I would have uninstalled the game and never played again. I am already feeling gutted this happened to people. I was on the PTS on Saturday, just before the changeover, testing parses. As it is, I have uninstalled access to the PTS server and will never go there again.

    How do you compensate the loss of trust?

    Nothing compensates for loss of trust. The only thing that fixes it is dedication and time.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • JerBearESO
    JerBearESO
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    TDVM wrote: »
    Their statement:
    s7qq3w3ic3qu.png

    I agree with the rest, with the exception of 16k thousand Seals of Endeavor, don't you think that 16k is a lot? considering that the players have only been in the bathhouse for a few days and how long does it take to collect such an amount? Why not change this number to 8k? What do you think about this?

    Why would you say this ? XD hahaha

    I think it's a lot for a reason. This was a massive mistake, so a massive handout of basicly a free apex radiant mount is totally appreciated. Not too much at all
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