Chat delay 10 minutes, guilds disappeared, friends disappeared PC-EU after maintenance 6/10/2019

Mathius_Mordred

Dont_do_drugs wrote: »

Mathius_Mordred wrote: »

Well, I don't know about 5 days, I have zero activity in my guild log

kai schober corrected gina brunos comment on the german forums. its been not accurate, not only addons cant read the the guild history anymore. so basically the 5 days was wrong too i guess *headscratch*

Indeed, I just promoted 5 recruits after the above picture was taken and that NEW HISTORY is also not showing.

SweepsAllClowns

I feel totally winner with my stuck account when I read this thread while playing Mortal Kombat 11. I've been probably kicked out from most of my guilds by now because of inactivity, at least it's 1 free spot for someone so it's a win again.

Epona222

ZOS_GinaBruno wrote: »

Hey all, just to update, the change we made to PC NA and EU earlier disabled all guild history, not just the addons utilizing it. This is not a permanent change, but a stopgap until we have a chance to identify and fix the core issue. Thanks for understanding, and apologies for any confusion this may have initially caused.

Will it be restored before the weekend so that those of us who run raffles for guilds are able to properly allocate tickets to people who have made guild bank deposits? Etc.

Epona222

I mean we were given NO notice so no opportunity to record what had already been deposited this week

Amarlado

ZOS_GinaBruno wrote: »

Hey all, just to update, the change we made to PC NA and EU earlier disabled all guild history, not just the addons utilizing it. This is not a permanent change, but a stopgap until we have a chance to identify and fix the core issue. Thanks for understanding, and apologies for any confusion this may have initially caused.

@ZOS_GinaBruno For a change this momentous, I would really appreciate an entirely clear report on exactly what is happening with us, and how long we can expect it to be this way. Because from the first post, it could easily be read that you were forever disabling Master Merchant, an addon that actually makes the guild trader system in this game usable, and were permanently setting guild history from 10 days to 5 days.

I still don't understand the setting of guild history from 10 days to 5 days, and whether that is permanent, and why that would matter if guild history is completely disabled, if it's only temporary.

Daviiid_ESO

PSA

The only way to make them fix these issues for real is to unsubscribe from your eso+. When you cancel your subscription you will get an email saying "hey mail us on this adress: xxxx and tell us why you cancelled."

Mail them and tell them. This is not the first time these issues have appeared. This happens so often on EU, and the general performance of the game in prime time is a joke on EU servers. It will just keep going downhill if everyone sits idle and keep throwing cash at them.

Money talks, and if there is a decline in income they will have to do something about it.

everlastingodeb17_ESO

Amarlado wrote: »

ZOS_GinaBruno wrote: »

Hey all, just to update, the change we made to PC NA and EU earlier disabled all guild history, not just the addons utilizing it. This is not a permanent change, but a stopgap until we have a chance to identify and fix the core issue. Thanks for understanding, and apologies for any confusion this may have initially caused.

@ZOS_GinaBruno For a change this momentous, I would really appreciate an entirely clear report on exactly what is happening with us, and how long we can expect it to be this way. Because from the first post, it could easily be read that you were forever disabling Master Merchant, an addon that actually makes the guild trader system in this game usable, and were permanently setting guild history from 10 days to 5 days.

I still don't understand the setting of guild history from 10 days to 5 days, and whether that is permanent, and why that would matter if guild history is completely disabled, if it's only temporary.

I tell you, don't spend anymore money on this crap... That is the ONLY thing you can do

Arca94

Even if this temporarily fixes the guilds and chat, I can't even log into my characters who are in Cyrodiil. I just get an endless loading screen which is the same I was getting yesterday.

Looks like another day I literally can't even play )))

JarlUlfric

This needs to be fixed within the week. This is completely unacceptable.

BansheeVT

totally agree with @Amarlado
Can we please get a clear report so we know what to expect?
How long will this probably last? Will we only get the history log back? What about MM?

Jaeysa

Banshee1505 wrote: »

totally agree with @Amarlado
Can we please get a clear report so we know what to expect?
How long will this probably last? Will we only get the history log back? What about MM?

To add to the questions: Any transactions that take place while the log is disabled, will we get them back?

SweepsAllClowns

I bet Gina can't wait for all the features arriving with next year's huge dlc...I mean chapter, my bad, I should know by now that Elsweyr definitely isn't any content which can be downloaded.

January1171

Amarlado wrote: »

ZOS_GinaBruno wrote: »

Hey all, just to update, the change we made to PC NA and EU earlier disabled all guild history, not just the addons utilizing it. This is not a permanent change, but a stopgap until we have a chance to identify and fix the core issue. Thanks for understanding, and apologies for any confusion this may have initially caused.

@ZOS_GinaBruno For a change this momentous, I would really appreciate an entirely clear report on exactly what is happening with us, and how long we can expect it to be this way. Because from the first post, it could easily be read that you were forever disabling Master Merchant, an addon that actually makes the guild trader system in this game usable, and were permanently setting guild history from 10 days to 5 days.

I still don't understand the setting of guild history from 10 days to 5 days, and whether that is permanent, and why that would matter if guild history is completely disabled, if it's only temporary.

Very much agreed. I understand that this might be necessary for now- however, it will have a huge impact on how a lot of people play the game. It would be appreciated to have a clear report so that players know what to expect.

vlakipn

Amazing job. Worst mmo bug experience - ever.

WardenofNirn

Banshee1505 wrote: »

totally agree with @Amarlado
Can we please get a clear report so we know what to expect?
How long will this probably last? Will we only get the history log back? What about MM?

100%Agree!


I mean what is not going to be permanent the addons utilizing it or the disabling of the all guild history? or maybe both?

Taloros

A permanent fix for the issues would be welcome.

BUT: The temporary fix is better than no fix at all. Access to guild bank > guild history, at least in my book. Acutally, I wouldn't have missed the guild history at all.

Jaeysa

Taloros wrote: »

A permanent fix for the issues would be welcome.

BUT: The temporary fix is better than no fix at all. Access to guild bank > guild history, at least in my book. Acutally, I wouldn't have missed the guild history at all.

Except now we're probably restricting our bank because we can't tell who takes how much of what. I get it might be temporarily necessary, but we really need more details from them.

Daviiid_ESO

Taloros wrote: »

A permanent fix for the issues would be welcome.

BUT: The temporary fix is better than no fix at all. Access to guild bank > guild history, at least in my book. Acutally, I wouldn't have missed the guild history at all.

No, they should fix this permanently once and for all. All these server issues have been "fixed temporarily" for years. It's becoming a joke and people shouldn't settle with "well it will work for another week now until they break it again so I'm happy".

BansheeVT

Jaeysa wrote: »

Taloros wrote: »

A permanent fix for the issues would be welcome.

BUT: The temporary fix is better than no fix at all. Access to guild bank > guild history, at least in my book. Acutally, I wouldn't have missed the guild history at all.

Except now we're probably restricting our bank because we can't tell who takes how much of what. I get it might be temporarily necessary, but we really need more details from them.

Probably important to all GMs right now, if you don't 100% trust your members rethink your permissions until we know if log will get restored

reoskit

Tagging to watch this thread.

StabbityDoom

Tagging to also watch this thread.

Jaeysa

Banshee1505 wrote: »

Jaeysa wrote: »

Taloros wrote: »

A permanent fix for the issues would be welcome.

BUT: The temporary fix is better than no fix at all. Access to guild bank > guild history, at least in my book. Acutally, I wouldn't have missed the guild history at all.

Except now we're probably restricting our bank because we can't tell who takes how much of what. I get it might be temporarily necessary, but we really need more details from them.

Probably important to all GMs right now, if you don't 100% trust your members rethink your permissions until we know if log will get restored

Yeah, we just restricted the guild bank. Which I fricken hate, but 140+ active members = all it takes is one person to see it as an opportunity.

rollingphoneseb17_ESO

Tagging after to also watch this thread.

vgabor

When management will understand that ignoring technical debt for long is not a good strategy??? Because you ignored the earlier occurring warnings about performance and efficiency shortcomings eventually it gets to a cliff stage where suddenly everything start falling apart and you forced to do serious band-aid measurements to get some breathing time, and those does not even solve the actual problems just limiting your option even further... At that point you're truly screwed and now only have a choice to invest several times the effort and cost what you weren't willing earlier or see everything crumbling down. It isn't called for technical debt for nothing, if you fail to manage it you will be forced to pay the interest later...

Daviiid_ESO

vgabor wrote: »

When management will understand that ignoring technical debt for long is not a good strategy??? Because you ignored the earlier occurring warnings about performance and efficiency shortcomings eventually it gets to a cliff stage where suddenly everything start falling apart and you forced to do serious band-aid measurements to get some breathing time, and those does not even solve the actual problems just limiting your option even further... At that point you're truly screwed and now only have a choice to invest several times the effort and cost what you weren't willing earlier or see everything crumbling down. It isn't called for technical debt for nothing, if you fail to manage it you will be forced to pay the interest later...

Money is the language they speak, if people keep throwing money at them as far as they care the game is working perfectly. If people cancel their subs and send them the feedback something will have to happen.

SammiSakura

so lo and behold, guilds are still screwed. yes we can see them, but we cant bloody manage them now. *slow clap* great stuff. I am going to warframe, a FREE TO PLAY that smashes the crap outta eso frankly in terms of functionality. Maybe you should learn something from Digital Extremes.

Maxx7410

Now my game runs much better!

Dont_do_drugs

Jaeysa wrote: »

Banshee1505 wrote: »

totally agree with @Amarlado
Can we please get a clear report so we know what to expect?
How long will this probably last? Will we only get the history log back? What about MM?

To add to the questions: Any transactions that take place while the log is disabled, will we get them back?

thje information still gets stored at the server. last time it was reduced to 5 days, the full data was back when its been back at 10 days. as long as zos manages to fix it within 10 days, we gonna get that data delayed then.

DR4GONFL1

I was excited to see the new Elsweyr load screens but getting to be the same old already... Maybe put together a load screen department at ESO and they could add trivia or small interactive games while we wait, I don't know.

And the this is an unusual long load time isn't really unusual anymore...

Dont_do_drugs

DR4GONFL1 wrote: »

And the this is an unusual long load time isn't really unusual anymore...

this line. THIS line was making me nuts, when reading it. really nuts. there is a time for fun, and there is a time to feel ashamed instead of poking fun on an issue.