Pyandonean (Maormer) Motif!

SilverIce58

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Store items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

While it's nice that you did respond, that's not really a solution. A solution would be taking them out of the crown crates and making them obtainable like most other motifs. As it stands, Pyandonean is the only motif that's only available from the crates, and nobody really asked for it. It's nice that you guys wanted the blue-tier to be a little more exciting, but maybe focus less on your Crown Crates system.

Wrubius_Coronaria

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

Really?

@ZOS_JessicaFolsom

For making blue tier rewards more valuable? You (not you personally, the marketing team, no matter who are working on these crown crates) had a lot of others ways to make them more interesting.

For example by choosing, better costumes, hats or tatoos with more varied collections, instead of 5 or 6 versions of the same thing. (lipstick, tatoo, hats...).
And generally, the choice of collectibles added in crown crates is worse with each new season of loot boxes. You should really make something different each season instead of repeating the same thing, (daedric banner, daedric statue, 6 times the same item with slight variations for example).
And you also shoud update the cost in gems of motifs books, they cost 200 gems, but only 33 gems when you want to convert them for gems. It's not fair, all others items cost 33% of their value, except this one, 16.5%.

Locking a very nice motif like the Pyandonean Motif is just a new and twisted method for trying to push crown crate purchase further. Apex radiants mounts and exclusive items to crown crates were not enough already?

GiantFruitFly

A point of contention is that fundamentally, the Pyandonean Motif is still a crown crate exclusive. Even if the motif pages are purchasable with crown gems, in the end no matter via crate drops or crown gems the whole thing is still up to the whims of rng. That means that no matter what crown crates can't be avoided if one wants to get the motif (and if bought with crown gems one must have dealt with crown crates before).

This means that the costs of the whole motif or a specific page are widely variable, potentially going up to very high levels. Being account-bound items prevents players from converting crowns into in-game gold, but indicates that the Pyandonean Motif will stay crown crate exclusive. The implications of this setup is also there. This suggests that there will be future crown crate exclusive motifs. Thus, what will happen when the crown crate season changes? Will that season's crown crate exclusive motif go away? Are people who still want it at that point sol?

I strongly disagree with the concept of a crown crate exclusive motif, and wish that there would be a way to earn it in game or even buy from the crown store at a fixed price. Making it only obtainable through crown crates just adds an element of unpredictability to it, perhaps making it an expensive, frustrating ordeal. But perhaps unpredictability and the needing of crates for it is the whole point... a new height of convoluted, increasingly overbearing monetization.

Recremen

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

This is the worst thing I've heard since gambling boxes were first introduced. The focus on gambling boxes is frustrating, disheartening, and lowers my faith in ZOS' ability to provide quality products like a normal, ethical company.

SirAxen

Recremen wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

This is the worst thing I've heard since gambling boxes were first introduced. The focus on gambling boxes is frustrating, disheartening, and lowers my faith in ZOS' ability to provide quality products like a normal, ethical company.

So don't purchase them. Get off your soapbox.

Recremen

SirAxen wrote: »

Recremen wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

This is the worst thing I've heard since gambling boxes were first introduced. The focus on gambling boxes is frustrating, disheartening, and lowers my faith in ZOS' ability to provide quality products like a normal, ethical company.

So don't purchase them. Get off your soapbox.

@SirAxen

People are going to criticize and there's nothing you can do to stop it. I'm sorry that you have no real power but trying to take it out on me is futile.

deleted201022-005645

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

Is this actually a serious response to player feedback? I can't say I have actual data about what players want or think they want, but this is like an automobile manufacturer polling its customers to determine how to improve their product, and responding to the frequent customer complaint of "I want to go further on a tank of gas" by enlarging the fuel tank. It completely misses the mark on what the customer actually wants, and instead alienates them because it's seen as an insult.

For anyone without the motivation to purchase (yes, purchase because there's realistically no way to acquire enough gems from the limited quantity of event crates currently available) enough crates/gems to complete the Pyandonean motif, this drop will more likely achieve the exact opposite of the stated goal: reducing the overall 'excitement' of a blue card because the player's choice is either an incomplete motif collection, or turning a motif set they'll never complete into gems.

Additionally, whether sourced from crates directly or from crown gems this motif set has only one source: crown crates. This realistically means that the probability of naturally acquiring a full set is astronomically low without either spending quite a lot of money, or earning enough free crates that would bring into question the actual value of buying them on the store to acquire so many.

If the goal is to make blue cards more rewarding, it would be best to make better rewards rather than creating a grind for drops (a motif set) within another grind for drops (the chance for a motif).

heaven13 wrote: »

I'd prefer more focus on making questing and gameplay a rewarding experience rather than crates.

This. The crown store should always be secondary to making the game itself rewarding, unless the intention is to change the design focus of ESO to a cosmetics store that happens to have a game to use your cosmetic items in.

Mystrius_Archaion

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like.

Who would be that specific without being asked leading questions?
The only person I could think of that wouldn't need to be trapped into that and would willingly provide it is somebody who absolutely loves everything in the crates because it's "a gift from god(ZOS)". And that is not the person you want to listen to. They would tell you everything you do is right even when you know it is wrong. That's a "yes man".

FYI, the consumables are the part that doesn't feel rewarding on top of the Radiant Apex not feeling rewarding and instead feeling like a kick in the crotch.
Breaking the motif into pages and watering down the other blue drops, which actually are more rewarding to get costumes and pets and hairstyles and adornments, is not even remotely "more interesting and rewarding". It's GREEDY gambling BS! You're screwing us over.


You need to scrap the crates.
If I buy any crates and don't end up with all the Radiant Apex mounts and the Apex mounts in under $50 spent then I will sue ZOS in a class action lawsuit. Is that enough for you to think about?

Mystrius_Archaion

SirAxen wrote: »

Recremen wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

This is the worst thing I've heard since gambling boxes were first introduced. The focus on gambling boxes is frustrating, disheartening, and lowers my faith in ZOS' ability to provide quality products like a normal, ethical company.

So don't purchase them. Get off your soapbox.

"Pot, meet kettle."

FYI, we need to speak up or maybe you like being taken advantage of. If you don't because you somehow don't spend money on the game then you obviously don't care about supporting a product you like and shouldn't be voicing any opinion anyway.
Don't tell us to stop sharing our opinion by sharing your opinion that we shouldn't share ours.

Edrein

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

I'm completely at a loss for words at this response.

I hope that you all come to your senses and rethink this decision. As it stands I refuse to purchase another crown crate and certainly do not plan on purchasing the chapter at this rate. This original plan for this motif and this response are the final straw in my opinion and it's time to vote with my wallet rather than merely abiding the predatory monetization of the past year.

Thrawniel

Ok. Enjoy me not spending money on any crown store item from now on(not only crates, but everything else too). And I was actually planning on getting Grotto House. But if those money are not enough for you and you want to gamble for more profit... Well, enjoy loosing. Hope you have enough dedicated whales who will hunt not only radiant apex, but pages too to compensate for lost direct sales.

If you _really_ wanted to improve crate quality, you would remove all consumables, or at least made it so you only get 1 card with those in a draw. With other 3 cards being actual items of varied quality. Insted of getting only one (two if you're lucky to get 5th card) with some actual item and with rest being just trash items no one wants.

(Also I'm pretty sure that deconning pages will give you 3 gems while price of a page you need will still be 16 gems, so you won't be able to trade duplicate pages directly, like you can do with every other page motifs in the game too. So customer appreciation! Much value!)

Or at the very least you should have made Maomer style a costume in pieces instead of motif all crafter completionists will want. This way you would still have a bunch of items to further dillute the content of the crates (which seems to be your intent instead of making better blue items), but it would not be something that affects gameplay of crafters in negative way.

Please, just own up and say that you want to exploit completionists for extra cash. Nothing about those crown motif pages is about customers.

What's next? Random motif page fragments with exclusive crown glue that costs 10k crowns per page?

Jorsen

ZOS_JessicaFolsom wrote: »

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

Perhaps the bigger issue is that if you didn't earn it, you can't feel rewarded. It's easy to confuse the feeling of gaining something new with the true feeling of reward that comes from actual accomplishment.

When's the last time you added a mount that players could earn, rather than click to buy?

notnsane

ZOS_JessicaFolsom wrote: »

*
.

Disgusting. That's all I have to say about it.

Esha76

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

Though I appreciate communication from you on this matter, I’m afraid all you have succeeded at here is confirming many people’s worst fear: The simple fact that this style is exclusive to the crates.

You are no doubt aware, at this point, how unpopular this course of action is with many of your consumers. The ability to convert duplicate pages, at a much-reduced exchange rate I imagine, does nothing to alleviate the concerns and disappointment expressed by so many over this matter. And no offence intended, but your leadership’s reasoning of making crates “more exciting” is nearly insulting, if not actually. Apologies for the vulgarity… but don’t take a dump on my cupcake and tell me it’s icing.

But, judging by your wording, it appears this decision by your leadership sounds very set in stone. Please do me the favor of informing your Leadership that I will never buy these crates, no matter what exclusive pixilated happiness you put in them. I would have, however, bought the motif directly from the store at a fixed price. Also, please kindly inform your Leadership these types of continued practices will only drive my wallet elsewhere.

Though I will not speak for others, I do know I am not alone in this sentiment.

Good day.

Vaoh

So this is really the newest trend in the Crown Store? I'm honestly disgusted at ZOS rn.

Dracane

Will I get burned to sunder for saying, that I am excited for the new crown crate season, as there are some good items in them and that I don't mind the motif being in them ?

Lexynide

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

So in other words you're going to give us "sense of pride and achievement" (copyright Electronic Arts) over something that a decent game would have properly integrated into lore and not into shady gambling mechanics that are long overdue to be outlawed.

Mystrius_Archaion

Dracane wrote: »

Will I get burned to sunder for saying, that I am excited for the new crown crate season, as there are some good items in them and that I don't mind the motif being in them ?

Good luck getting those items you want if you don't have gems stocked up or want the radiant apex mounts. They just added something that could take up a single drop chance and made it take 14 drop chances.

"Do you like your soda/pop mostly water or the right mixture of syrup? Sorry, not sorry. You're getting mostly water."

Jeremiah87

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

I appreciate the response and yet have to admit it's not satisfying. This feels like just another way to funnel people into crown crates who previously wouldn't want to take part in them. I suggest finding a less dividing way of making crown crates feel more worth their price.

Dracane

Mystrius_Archaion wrote: »

Dracane wrote: »

Will I get burned to sunder for saying, that I am excited for the new crown crate season, as there are some good items in them and that I don't mind the motif being in them ?

Good luck getting those items you want if you don't have gems stocked up or want the radiant apex mounts. They just added something that could take up a single drop chance and made it take 14 drop chances.

"Do you like your soda/pop mostly water or the right mixture of syrup? Sorry, not sorry. You're getting mostly water."

I want that magicka brow medaillon I am still wearing the Dominion Diadem, because it's still the best, sadly.

Faulgor

This line of reasoning opens the door to put everything in Crown Crates to make them more "exciting".

I'm already looking forward to Q4, when the new DLC just comes as a pack of 5 Crown Crates with a chance to get the content as a Radiant Apex reward. Who knows, with enough Crown Gems I might be able to buy the dungeon, too!

Maybe this affair would sting less if it wasn't obvious you are shifting focus away from gameplay content to Crown Crate content. Summerset already has fewer motifs than the last chapter had (2 versus 4 at release, and Morrowind added 3 more later which is not an option for Summerset because the assets are just not there), and you are still putting one behind an RNG pay gate.

Froil

Esha76 wrote: »

Though I appreciate communication from you on this matter, I’m afraid all you have succeeded at here is confirming many people’s worst fear: The simple fact that this style is exclusive to the crates.

You are no doubt aware, at this point, how unpopular this course of action is with many of your consumers. The ability to convert duplicate pages, at a much-reduced exchange rate I imagine, does nothing to alleviate the concerns and disappointment expressed by so many over this matter. And no offence intended, but your leadership’s reasoning of making crates “more exciting” is nearly insulting, if not actually. Apologies for the vulgarity… but don’t take a dump on my cupcake and tell me it’s icing.

But, judging by your wording, it appears this decision by your leadership sounds very set in stone. Please do me the favor of informing your Leadership that I will never buy these crates, no matter what exclusive pixilated happiness you put in them. I would have, however, bought the motif directly from the store at a fixed price. Also, please kindly inform your Leadership these types of continued practices will only drive my wallet elsewhere.

Though I will not speak for others, I do know I am not alone in this sentiment.

Good day.

Well said.

Thank you all for your willingness to stand against this practice and let your voices be heard.

Adding this exclusive thing to the blue tier of crown crates isn't more exciting, it's, if anything, disheartening. Not everyone buys crates, and even if they do, what're the odds they'll buy enough to obtain the motif, even if they get a bunch of duplicate or otherwise convertible items? The blue tier of items cost 16 gems to purchase a single item. RNG notwithstanding, it would take 224 gems to buy the motif via gems. You'd have to get very lucky and get page after page or the sweetroll to trade in, or otherwise hoard your gems from previous crates. People have said before that getting rid of or otherwise limiting the honestly trashy consumables would be a step towards improving these infuriating crates.

But what if a season ends and you haven't spent enough money to obtain or trade in for them? Poof it's gone forever good luck next time or spend even more money? This is just such a greedy practice, which has been said before since the inception of the crates, but is just so blatantly true with this move. One can easily see where this will lead and that is a foul place for any business to go.

I do appreciate and thank you @ZOS_JessicaFolsom and to all of whom at ZOS that looked at this, but all in all, you post was just a justification of why you're doing it, and a poor justification at that, not necessarily a "we understand the real concern with this and are willing to rectify this to re-earn or maintain the trust we have within out customers." It just feels like a basic "business acknowledgement".

As @Esha76 said above, your customers would be willing to buy it if it were in the crown store at a fixed price, but as a gambling, RNG based "you might get it or something of value, you might get sh!t", nobody wants it. I still hope you'd reconsider this, but it does seem doubtful at this time.

driosketch

If I can provide some additional constructive criticism, it's very hard to make the blue tier rewarding enough to satisfy players unless you started putting apex mounts from previous seasons in there. That is the very nature of loot boxes, and blue is clearly your filler tier. (Player gather data shows blue drops are more common than greens.)

Secondly, pages from an incomplete book is the opposite direction if you want to make blue more rewarding. Getting a third Maomer Dagger page is not more rewarding than Argonian jawbone blades. That won't even return enough gems to get a different page.

Thirdly, account bound motif pages are like a trading card game that doesn't let you trade.

Finally, some of the items you put in crates are rather garish or not well designed. It does feel at times like crates, especially blue tier, is just a dumping ground for items that weren't good enough to sell on thier own. And even the stuff that is worthwhile, may not fit everyone's taste. Again, this is part of the nature of loot boxes, that the customer has no control over what they get and therefore several opportunities to be disappointed. Only a few chances to be wowed.

So a suggestion, and compromise, make blue past items only, like common pets, basic adornments, facial markings, hats, npc costumes, ect. Stuff from the 200-500 crown price point. If you have anything new, put it in the store first, and if you don't think it will sell, send it back to the drawing board. Maybe boost blue tier to 50% gem return at least while you're at it. This does three things, maintains the base value of crates you're shooting for, gives customers a chance to buy what they want directly, and increases the gem return for loyal customers who spend in the main Crown Store already.

@ZOS_GinaBruno @ZOS_JessicaFolsom

Turelus

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

Thanks for the update and confirmation Jess but this isn't what we meant by wanting more exciting things in the blue tier and I'm sure as you can see the feedback regarding his has been very negative.

Letting us purchase them with gems is not giving us more options on how to purchase them because it's still crate exclusive, more options would be adding it as a direct purchase from the crown store.

The items being bound is also a bad thing because it means we need to buy how many crates to get 14 different items, or have enough gems to buy all 14 pages. Free crates and daily rewards don't make up for this be a very consumer unfriendly change and a majority of the feedback the last week shows that.

Please can you speak with the marketing team about this and impress on them just how unhappy we are with his change.

OrdoHermetica

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

Huh. Well, thank you for providing clarity on this point. I definitely appreciate hearing an official response, even if it's very much not the answer I was hoping for.

For what it's worth, this will in fact stop me from buying Crown Crates in the future. I have no interest in receiving individual pages of a motif - I would seriously rather not have any at all than have a partial set, and as a pretty serious crafter, I don't think I'd be able to bring myself to break down a chapter if I got one. With Gem conversion rates the way they are right now, I'd probably have to spend well over $100 on Crown Crates to get this motif, and that's well beyond what I'm willing to spend on a single motif, no matter how cool it might look. Additionally, this trend of locking things behind Crown Crates is not one I have any desire to encourage or support.

But again, thank you for taking the time to let us know what the deal is. Seriously. I hope this trend of communicating with the community continues.

code65536

So it'll cost 16 gems * 14 chapters = 224 gems to get the whole thing. That makes it the most expensive motif to date. But the bigger question is, if you're touting that the motif can be bought outright with gems, why not take it a step further and make it purchasable outright with crowns? Why force us to jump through extra hurdles in an opaque and unpredictable process to convert our crowns into gems?

All we ask for is a straight-up purchase without some obfuscating dog-and-pony show.

Sadique

ZOS_JessicaFolsom wrote: »

Hey all,

As with all systems, we read your feedback on Crown Crates and are always looking for more ways to make them a rewarding experience. One of the pieces of feedback on Crown Crates we heard was that the blue-tier items didn’t feel as rewarding as our players would like. For as long as Crown Crates have been active, you have been guaranteed at least one blue-quality card or better in every Crown Crate, so these items are some of the most common Crown Crate items.

To address this feedback, starting with the Psijic Vault Crown Crates, we looked to improve the blue-quality Crown Crate rewards by adding an exclusive Motif – the Pyandonean Motif – to that tier. The goal was to add a bit more excitement to receiving a blue-tier item from a crate. However, we also wanted players to feel like there was more than one way to get this Motif, so we made sure that you will be able to purchase the Motif pages with Crown Gems. That way, if you don’t get it inside a crate, you’re not prevented from acquiring it all together. The Motif pages are also account-bound items not collectibles, which means that you can convert every one you get into Crown Gems if you want. It’s also worth noting that all players have the opportunity to receive free Crown Crates during special events, as well as through the future Daily Rewards system.

Watch for full details regarding the Motif pages and how you can obtain them in our upcoming Psijic Vault Crown Crate article.

So what you are saying is The intent is to provide players with a sense of pride and accomplishment for unlocking crown crates....

Loralai_907

My favorite part about all this is how almost all of the comments are saying this is the worst idea ever and we hate it. Yet the solution to that is to try to tell us what a great idea it is. Please tell the people that make the decisions that some of us would be more than happy to explain in greater detail what we mean by we hate it. Let's step back a bit and actually consider how to balance what the players actually want and the suits gluttony for money. You are missing the mark so hard right now. This isn't exciting, it's disgusting.

HanzeeBokeem

Cheers for explaining Jess, I'm fine with this but then I quite like the loot box experience. That cat on a crate is quite a character. I understand why some of you dislike the situation but please stop saying we because you certainly don't speak for me.

Mystrius_Archaion

HanzeeBokeem wrote: »

Cheers for explaining Jess, I'm fine with this but then I quite like the loot box experience. That cat on a crate is quite a character. I understand why some of you dislike the situation but please stop saying we because you certainly don't speak for me.

This must be one of them "whales".


Edit:
FYI, "we" does not mean "we all". Why do people not understand their own language anymore? Also, only the clueless and/or misinformed would ever consider these crates a good thing and less so this change. Read up on probability and gambling and you'll see how far they're sticking it up your backside.