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Skill Point Exploit & Account Suspensions

  • Idinuse
    Idinuse
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    Warraxx wrote: »
    3-days, that'll teach'em... *sarcasm*

    Well in all fairness, this is strike one.

    Edit* It will be interesting to see what happens to the Warden Teleport exploiters in IC...
    Edited by Idinuse on June 2, 2017 2:20AM
    Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?
  • kip_silverwolf
    kip_silverwolf
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    The scale of the suspensions does not match the anecdotal reports in here and the resulting fears.

    If it just takes 2 skill points, and everyone who met that was suspended, are we to assume that there are only 300 people across both PC megaservers killing group dungeon bosses two or more times?

    It cannot be that easy to trip across this by accident.

    But was it across all servers? Can anyone from EU confirm this?

    For the record, I also reported it as soon as I realised - reported it twice actually, before leaving the dungeon, and suffered the banhammer for it

    Still, if there are only 300 players on PC NA that killed a dungeon boss two or more times, and got two or more skill points, I would think they should be more concerned about why people stopped playing than skill point exploits.

    As it occurred not long after early release for Morrowind, I would imagine many people were busy in Vvardenfell. That could explain why more people weren't affected
    "I'm going to live forever..or at least die trying"

    CP 810+ drunken Nord & Tamriel streaker

  • out51d3r
    out51d3r
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    As it occurred not long after early release for Morrowind, I would imagine many people were busy in Vvardenfell. That could explain why more people weren't affected

    I'm guessing it was a bug that came with the Morrowind patch, and was fixed relatively quickly. And as you said, most people would have been in Vvardenfell for that time period.
  • Ackwalan
    Ackwalan
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    So they get a free skill point reset for cheating. I bet they will be devastated.
  • Juli'St
    Juli'St
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    Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location. We have since fixed this issue as of our most recent incremental patch, but accounts had not yet been actioned… until now. This afternoon, we’ll be suspending close to 300 PC accounts that were found exploiting this issue. In addition to a 3-day suspension, affected accounts will have all skill points reset to their original state before this exploit occurred.

    We encourage everyone to review the Terms of Service and Code of Conduct. If you’re unsure if you’ve found an exploit in ESO, please reach out to a staff member or contact Support.

    Gj, ZOS.
  • Skullstachio
    Skullstachio
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    Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location. We have since fixed this issue as of our most recent incremental patch, but accounts had not yet been actioned… until now. This afternoon, we’ll be suspending close to 300 PC accounts that were found exploiting this issue. In addition to a 3-day suspension, affected accounts will have all skill points reset to their original state before this exploit occurred.

    We encourage everyone to review the Terms of Service and Code of Conduct. If you’re unsure if you’ve found an exploit in ESO, please reach out to a staff member or contact Support.

    From both perspectives, very nice work ZOS, Because from the players perspective people may not have been aware of this exploit & may have been suspended(Potentially by accident) for the three days, personally I do not mind this (Even though I am unaffected since I play on console) as it is employed like a safety precaution to ensure people are aware of it regardless because when people are playing this game, the players have to be responsible for anything & everything they do in accordance to the code of conduct, terms of use, etc.

    always know though that, as a stickler for the rules, I do my fair share of bug hunting & if it undoubtedly feels or even looks like an exploit, I will be sure to report it accordingly, as an old saying goes: "No pain, No Gain."
    Xbox LIVE: Skullstachio

    Timezone: (+10:00 AEST) (+11:00 AEDT During Daylight Saving Hours.)

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  • Juli'St
    Juli'St
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    Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location.

    But why have you banned that guy who reported too?

    ?
  • James-Wayne
    James-Wayne
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    They need to release Character boosters to 50, I have 14 alts and I'm over the grind.
    PERTH, AUSTRALIAN | PC | NA

    PING - 2014 @ 220, 2016 @ 300, 2018 @ 400+, 2020 @ 320, 2021 @ 290 and steady!

    Main Characters
    James-Wayne | Dark Elf | Templar, Wayne-Robert | Imperial | Dragonknight, Lili’an-Stormcloak | Imperial | Sorcerer, Gul'Lash-Deadeye | Orc | Nightblade, Lily'Frostfang | Breton | Warden, Lilith-Zengo | Dark Elf | Nightblade, Sees-Life-N'Death | Argonian | Necromancer

    Support Characters
    Xavitar-Spellfire | High Elf | Dragonknight, Hodor-Stoneheart | Nord | Templar, Heals-All-Hearts | Argonian | Templar, Zohan-Beastmaster | Wood Elf | Sorcerer, Zanthia-Zomby | Orc | Necromancer, Simon-Snow'Wolfbear | Nord | Warden, Shadows-of-Blood'N'Stone | Argonian | Nightblade
  • White wabbit
    White wabbit
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    SickDuck wrote: »
    3 day is good since they did not gain any long term advantage. Unlike xp, ap, gold or mats grinding exploiters.

    Sorry but I don't agree needs to be longer and Zos needs to start setting examples to warn off this type of play

    warn off what type of play? the type of play that ZOS punishes players for finding flaws in their game so they can fix it? because its the players that are in the wrong for this being a bug right?

    it's one thing finding it but then sitting there and taking advantage of it is a different thing , but hey if you want everyone to take advantage of every exploit and ruin the game beyond belief then good for you
  • Br1ckst0n
    Br1ckst0n
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    2nv8klw.png

    [edited for profanity]
    Edited by ZOS_CoriJ on June 2, 2017 5:36PM
    Offtank of the year 2016
  • AzraelKrieg
    AzraelKrieg
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    They need to release Character boosters to 50, I have 14 alts and I'm over the grind.

    No, no they do not.
    Gold Dragons Guildmaster PC-NA

    CR1500+
    Kalthar Wolf-Brother – EP Templar - 50
    Maeli Valen - EP NB - 50
    Naps-During-Trials – EP Templar - 50
    Jorleif the Bear-King - EP DK - 50
    Ko'Shariba-do - EP Sorc - 50
    Azrael Krieg - EP NB – 50
    Uvithasa Telvanni – EP DK – 50
    More-Tail - EP Warden - 50
    Narile Galen - EP Sorc - 50
    Az the Bulwark of Skål - EP Warden - 50
    Rilasi Sedas - EP Warden - 50
    Rayna Andalen - EP Templar - 50
  • coplannb16_ESO
    coplannb16_ESO
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    They need to release Character boosters to 50, I have 14 alts and I'm over the grind.

    No, no they do not.

    Yeah, also leveling is not an issue. collecting all the skillpoints and leveling Undaunted, Mage Guild etc.pp. is...
    max level: mDK, stamBlade, stamSorc, magPlar, mDen, stamDen, magBlade, stamCro
    ESO+
    # of mules: 4 (FULL)
    maxed bank: FULL -_-
    Stop the grind! Get rid of stupid events and daily-quest gallore. Get rid of "have a chance of 1 in a million to get a piece of 1 in 30 to get a stupid motif or pet... wtf..."
    And at this point just remove all classes and have everyone choose their set of skills. then balance accordingly to skills always used vs. skills never used.
  • altemriel
    altemriel
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    only 3 days!!!????? I would ban them for at least a month so that they know what they "should do" next time when they find out about an exploitable bug!!§


    Why only so few days ZOS???
  • altemriel
    altemriel
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    LiquidPony wrote: »
    Turelus wrote: »
    LiquidPony wrote: »
    Turelus wrote: »
    Sheey wrote: »
    Turelus wrote: »
    Will punishments be worse if any of these people were repeat offenders?

    As I feel whilst this issue was reversible the fact we often see suspensions only leads people to promote exploiting, cash out before the suspension, take a suspension and enjoy the rewards still.

    As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.

    No. Just No.

    Repeat offenders should not be removed from the game. As long as it is game expirienced-related the punishments should stay ingame related and not account related.

    Suspending someone from the game permanently is never to take in action just because someone abusing a bug in game. Permanently bans are reserved for Bots and system hacks ONLY.
    This is the procedure for almost every other MMO, there are clear ToS rules stating you are not to exploit bugs if encountered.

    The issue we have with ESO and exploiting is that because ZOS has rarely ever made a harsh stance we literally see people telling one another to abuse bugs on the forums and have active groups within the game which find them and abuse for massive gains yet face only a temporary suspension.

    I've been banging on about this for over a year now linking the same old information again and again. If ZOS wants ESO to have a reputation of a fair and competitive online game then they need to start taking actual actions against people who continuously exploit bugs for advantages in the game.

    Here are some examples to prove I am not just touting rubbish.

    https://community.eveonline.com/support/policies/suspension-and-ban-policy/
    https://www.guildwars2.com/en/legal/guild-wars-2-conduct-breaches-outcomes/
    http://www.playonline.com/ff11eu/rule/manner05.html?pageID=manner

    Maybe I'm a jerk, but, I feel like a more reasonable solution to this problem would be ... fix the bugs? Invest in a competent QA team? Hold the developers responsible for consistently releasing bug-riddled code that never gets fixed?

    It just seems to me that if ZOS "wants ESO to have a reputation of a fair and competitive online game," then they should produce a game that isn't a donkey show of bugs, crashes, and lag.

    Stuff like this leading to permabans would be a great way to let ESO rest in pepperoni. I've spent many an evening grinding Public Dungeons for various purposes (guild events, gear farm, gold farm, etc.).
    The issue and the reason a ToS exists is because not all bugs can be foreseen and fixed instantly. You have to remember there are groups who go on PTS to find issues, don't report them then abuse in the live game.

    ToS which gives a company freedom to suspend or ban due to unforeseen bugs. It should only lead to a perma ban if a player constantly after one or two strikes continues to exploit bugs.

    If you find a bug which can be exploited, report it, don't use it, don't get banned. It's that simple.

    My point is that bugs like this one can easily be accidentally "exploited" by people who had no ill intent.

    And there are other bugs that are "exploited" to work around broken content that can't be played otherwise.

    And there are many potential bugs that are, by some definition, being "exploited" in competitive end-game content ... but of course we have no idea if those are actually bugs that we are exploiting or intentional mechanics.

    Anyway, all I'm saying is that it cuts both ways. People should be banned for repeatedly exploiting known bugs, but ZOS should do a better job of communicating the existence of those bugs and then fixing them. The sheer number of bugs and exploits in this game is astounding.

    If ZOS wants this to be a fair and competitive online game, the buck starts and stops with ZOS. Putting all of the blame on players, especially in cases like this, just allows ZOS to continue raking in cash for delivering broken content.





    well yes, it can.

    But an easy way to distinguish this is when someone gains 2 or 3 skill points like that and when someone other one gains 20 skill points farming this location for few hours, right?
  • Grashek
    Grashek
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    So appeal to reverse ban denied by customer service, and I'm still not even sure WTF it was I did that "violated the terms of service" and was a "skill point exploit". Seriously ZOS....this has gotten beyond ridiculous. You suspend innocent players who stumbled onto some kind of exploit without knowing it, then they are left to appeal the exploit suspension WITHOUT EVEN KNOWING WHAT THEY DID IN THE FIRST PLACE! What I wrote above was based on a wild guess and forum speculation.

    Only thing I can guess is that something I did involving gaining skill points happened to be bugged, and my account showed up in a database query from a given time range....then you just went ahead and suspended everyone who stumbled on the bug without any real consideration whatsoever. Seriously, why should anyone who accidentally stumbles onto a bug and gets randomly suspended bother with this game anymore?

    Sounds like ZOS just did a database pull of whoever did the "bugged skill point gaining thing" within a certain window of time and suspended them with little or no consideration whatsoever of the circumstances (ie suspending people for playing the game normally and tripping over a bug without knowing it or intending to exploit it).

    Yep. Came to this conclusion as well. I followed the thread now closely. So if it indeed was a group challenge that was rewarding players with multiple skillpoints - Please check my achievement history on my magicka warden (the one that did every public dungeon once) "Boreashek". You will see I did every public dungeon once. And I also did the two public dungeon quests in each zone. I assume that for some quest I probably cleared some group challenge a second time (definitely not more than that). If this exploit is about a groupchallenge then you can see on my account that I have a maximum of 1 extra skill point, that I have aquired while playing this game normally. This is scandalous. This needs further investigation.

    I'm leaving town now, to visit my cousins wedding, I have put everything I did during this week in a timeline in a costumer ticket (note: you can't really select any category fitting for unjustifiedly banned, which is quite annoying). I was wearing purple training gear from level 5 to lvl 50. And I had crown store XP scrolls running (100% bonus) - and later as well (50% bonus) psiijc ambrosia pots during the leveling process of both my wardens. I hope this gets the second look it deserves...
    Guildmaster of Omnia Vincit - PVE Raiding Guild


    I was the first player to unlock the Flawless Conquerer title on every Magicka / Stamina character combination possible including the wardens.

    Characterlist:
    • Grashek, Highelf Sorcerer: Flawless Conquerer & Dro'Mathra-Destroyer & Former-Emperor
    • Lord Windermere, Imperial Dragonknight: Flawless Conquerer & Former-Emperor
    • Auri Moonfae, Highelf Templar: Flawless Conquerer
    • Nebulashek, Highelf Nightblade: Flawless Conquerer
    • S'Kinrai Ri, Khajiit Nightblade: Flawless Conquerer
    • Pytograshek, Highelf Dragonknight: Flawless Conquerer & Dro'Mathra-Destroyer
    • Fengrash, Redguard Dragonknight: Flawless Conquerer
    • Ghorbashek, Orc Templar: Flawless Conquerer
    • Ca'Tshek, Khajiit Sorc: Flawless Conquerer
    • Grashandra Philadoria, Darkelf Sorc: Flawless Conquerer
    • Legolashek, Bosmer Templar: Flawless Conquerer Roleplaymaster
    • Boreashek, Highelf Warden: Flawless Conquerer, first Warden on live server with that title.
    • Anaxagorashek, Redguard Khajiit Warden: Flawless Conquerer
  • Lord_Draevan
    Lord_Draevan
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    Turelus wrote: »
    As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.

    What I'd suggest:
    1st strike: 1 month account ban
    2nd strike: 3 month account ban
    3rd strike: Permaban the account
    XBN6719.gif?1

    EDIT: It would help if ZOS posts (either on the forums on the ESO website) what is an exploit when they find it.

    Example, "Doing action X is an exploit. As of June 2nd, anyone caught doing it will be considered an exploiter and banned accordingly."
    Edited by Lord_Draevan on June 2, 2017 10:30AM
    I'm a man of few words. Any questions?
    NA/PC server
  • MajBludd
    MajBludd
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    I already said it, but I hope all of you guys that want a 1 month ban run inot a bug like this after so you can get an unjustified suspension.
  • Lord_Draevan
    Lord_Draevan
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    Turelus wrote: »
    As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.

    What I'd suggest:
    1st strike: 1 month account ban
    2nd strike: 3 month account ban
    3rd strike: Permaban the account

    Yeah but that's just stupid, isn't it. In this instance you wouldn't know you had commented an exploit until you had actually done it and all you actually would have done is to kill a boss at the end of a dungeon....1 month ban for that.

    True, it would help if ZOS posts (either on the forums on the ESO website) what is an exploit when they find it.

    Example, "Doing action X is an exploit. As of June 2nd, anyone caught doing it will be considered an exploiter and banned accordingly."
    I'm a man of few words. Any questions?
    NA/PC server
  • White wabbit
    White wabbit
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    Turelus wrote: »
    As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.

    What I'd suggest:
    1st strike: 1 month account ban
    2nd strike: 3 month account ban
    3rd strike: Permaban the account

    Yeah but that's just stupid, isn't it. In this instance you wouldn't know you had commented an exploit until you had actually done it and all you actually would have done is to kill a boss at the end of a dungeon....1 month ban for that.

    True, it would help if ZOS posts (either on the forums on the ESO website) what is an exploit when they find it.

    Example, "Doing action X is an exploit. As of June 2nd, anyone caught doing it will be considered an exploiter and banned accordingly."

    Surly by now people should know you only get one skill point from a group dungeon , so when they were getting 2 3 4 skill points they should have know this wasn't right , so I see no excuse
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