3-days, that'll teach'em... *sarcasm*
lordrichter wrote: »kip_silverwolf wrote: »lordrichter wrote: »
The scale of the suspensions does not match the anecdotal reports in here and the resulting fears.
If it just takes 2 skill points, and everyone who met that was suspended, are we to assume that there are only 300 people across both PC megaservers killing group dungeon bosses two or more times?
It cannot be that easy to trip across this by accident.
But was it across all servers? Can anyone from EU confirm this?
For the record, I also reported it as soon as I realised - reported it twice actually, before leaving the dungeon, and suffered the banhammer for it
Still, if there are only 300 players on PC NA that killed a dungeon boss two or more times, and got two or more skill points, I would think they should be more concerned about why people stopped playing than skill point exploits.
lordrichter wrote: »As it occurred not long after early release for Morrowind, I would imagine many people were busy in Vvardenfell. That could explain why more people weren't affected
ZOS_GinaBruno wrote: »Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location. We have since fixed this issue as of our most recent incremental patch, but accounts had not yet been actioned… until now. This afternoon, we’ll be suspending close to 300 PC accounts that were found exploiting this issue. In addition to a 3-day suspension, affected accounts will have all skill points reset to their original state before this exploit occurred.
We encourage everyone to review the Terms of Service and Code of Conduct. If you’re unsure if you’ve found an exploit in ESO, please reach out to a staff member or contact Support.
ZOS_GinaBruno wrote: »Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location.
ZOS_GinaBruno wrote: »Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location. We have since fixed this issue as of our most recent incremental patch, but accounts had not yet been actioned… until now. This afternoon, we’ll be suspending close to 300 PC accounts that were found exploiting this issue. In addition to a 3-day suspension, affected accounts will have all skill points reset to their original state before this exploit occurred.
We encourage everyone to review the Terms of Service and Code of Conduct. If you’re unsure if you’ve found an exploit in ESO, please reach out to a staff member or contact Support.
Shadow-Fighter wrote: »ZOS_GinaBruno wrote: »Last week, there was an exploit reported on PC that allowed you to repeatedly gain skill points from a single location.
But why have you banned that guy who reported too?
?
NobleGuardian wrote: »White wabbit wrote: »
warn off what type of play? the type of play that ZOS punishes players for finding flaws in their game so they can fix it? because its the players that are in the wrong for this being a bug right?
Been banging on at them about this for well over a year. I feel like a broken record and I am sure people are sick of hearing me mention EVE Online but this is how they've done it.Here's a thought.
Whether true or not, I don't know, but people are claiming they had no clue about this and are now on suspension.
We know Zos knew, heck there was a thread on the forums - but it didn't say what dungeon(s).
What IF... when Zos knew, they put a popup in game stating "There is a known exploit pertaining the X and Y dungeons bosses. Please do not defeat these bosses more than once until a fix has been put in place"
That way, anyone who does it after that, is damn sure aware of it.
To be honest, it might stop some from exploiting it... since they know Zos knows.
This is deeply troubling and once again I will say ZOS needs to pull their finger out and get a real in house security team which can work on issues rather than doing sweeping data collection bans.A friend and I discovered this (not claiming to be the first, by any means) while we were leveling our new toons and getting skyshards. Despite the fact that we reported it and left the area as soon as we realized what was going on, we both still got the banhammer gg. Would like to know how they determined guilty parties. Skill point gain after entering this delve? I wonder how many innocent suspects are banned as they were leveling new Wardens (or new characters in general) like us and gathering shards and group event skill points.
James-Wayne wrote: »They need to release Character boosters to 50, I have 14 alts and I'm over the grind.
AzraelKrieg wrote: »James-Wayne wrote: »They need to release Character boosters to 50, I have 14 alts and I'm over the grind.
No, no they do not.
LiquidPony wrote: »The issue and the reason a ToS exists is because not all bugs can be foreseen and fixed instantly. You have to remember there are groups who go on PTS to find issues, don't report them then abuse in the live game.LiquidPony wrote: »This is the procedure for almost every other MMO, there are clear ToS rules stating you are not to exploit bugs if encountered.Will punishments be worse if any of these people were repeat offenders?
As I feel whilst this issue was reversible the fact we often see suspensions only leads people to promote exploiting, cash out before the suspension, take a suspension and enjoy the rewards still.
As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
No. Just No.
Repeat offenders should not be removed from the game. As long as it is game expirienced-related the punishments should stay ingame related and not account related.
Suspending someone from the game permanently is never to take in action just because someone abusing a bug in game. Permanently bans are reserved for Bots and system hacks ONLY.
The issue we have with ESO and exploiting is that because ZOS has rarely ever made a harsh stance we literally see people telling one another to abuse bugs on the forums and have active groups within the game which find them and abuse for massive gains yet face only a temporary suspension.
I've been banging on about this for over a year now linking the same old information again and again. If ZOS wants ESO to have a reputation of a fair and competitive online game then they need to start taking actual actions against people who continuously exploit bugs for advantages in the game.
Here are some examples to prove I am not just touting rubbish.
https://community.eveonline.com/support/policies/suspension-and-ban-policy/
https://www.guildwars2.com/en/legal/guild-wars-2-conduct-breaches-outcomes/
http://www.playonline.com/ff11eu/rule/manner05.html?pageID=manner
Maybe I'm a jerk, but, I feel like a more reasonable solution to this problem would be ... fix the bugs? Invest in a competent QA team? Hold the developers responsible for consistently releasing bug-riddled code that never gets fixed?
It just seems to me that if ZOS "wants ESO to have a reputation of a fair and competitive online game," then they should produce a game that isn't a donkey show of bugs, crashes, and lag.
Stuff like this leading to permabans would be a great way to let ESO rest in pepperoni. I've spent many an evening grinding Public Dungeons for various purposes (guild events, gear farm, gold farm, etc.).
ToS which gives a company freedom to suspend or ban due to unforeseen bugs. It should only lead to a perma ban if a player constantly after one or two strikes continues to exploit bugs.
If you find a bug which can be exploited, report it, don't use it, don't get banned. It's that simple.
My point is that bugs like this one can easily be accidentally "exploited" by people who had no ill intent.
And there are other bugs that are "exploited" to work around broken content that can't be played otherwise.
And there are many potential bugs that are, by some definition, being "exploited" in competitive end-game content ... but of course we have no idea if those are actually bugs that we are exploiting or intentional mechanics.
Anyway, all I'm saying is that it cuts both ways. People should be banned for repeatedly exploiting known bugs, but ZOS should do a better job of communicating the existence of those bugs and then fixing them. The sheer number of bugs and exploits in this game is astounding.
If ZOS wants this to be a fair and competitive online game, the buck starts and stops with ZOS. Putting all of the blame on players, especially in cases like this, just allows ZOS to continue raking in cash for delivering broken content.
only 3 days!!!????? I would ban them for at least a month so that they know what they "should do" next time when they find out about an exploitable bug!!§
Why only so few days ZOS???
ewhite106b16_ESO wrote: »So appeal to reverse ban denied by customer service, and I'm still not even sure WTF it was I did that "violated the terms of service" and was a "skill point exploit". Seriously ZOS....this has gotten beyond ridiculous. You suspend innocent players who stumbled onto some kind of exploit without knowing it, then they are left to appeal the exploit suspension WITHOUT EVEN KNOWING WHAT THEY DID IN THE FIRST PLACE! What I wrote above was based on a wild guess and forum speculation.
Only thing I can guess is that something I did involving gaining skill points happened to be bugged, and my account showed up in a database query from a given time range....then you just went ahead and suspended everyone who stumbled on the bug without any real consideration whatsoever. Seriously, why should anyone who accidentally stumbles onto a bug and gets randomly suspended bother with this game anymore?
Sounds like ZOS just did a database pull of whoever did the "bugged skill point gaining thing" within a certain window of time and suspended them with little or no consideration whatsoever of the circumstances (ie suspending people for playing the game normally and tripping over a bug without knowing it or intending to exploit it).
As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
Lord_Draevan wrote: »As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
What I'd suggest:
1st strike: 1 month account ban
2nd strike: 3 month account ban
3rd strike: Permaban the account
Gruffysb16_ESO wrote: »Lord_Draevan wrote: »As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
What I'd suggest:
1st strike: 1 month account ban
2nd strike: 3 month account ban
3rd strike: Permaban the account
Yeah but that's just stupid, isn't it. In this instance you wouldn't know you had commented an exploit until you had actually done it and all you actually would have done is to kill a boss at the end of a dungeon....1 month ban for that.
Lord_Draevan wrote: »As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
What I'd suggest:
1st strike: 1 month account ban
2nd strike: 3 month account ban
3rd strike: Permaban the account
Lord_Draevan wrote: »Gruffysb16_ESO wrote: »Lord_Draevan wrote: »As I have posted many times in other threads about exploiting I feel ZOS would do well to adopt a strike system (if not already) to make sure first time offended who may not know better learn, but repeat offenders are eventually removed from the game.
What I'd suggest:
1st strike: 1 month account ban
2nd strike: 3 month account ban
3rd strike: Permaban the account
Yeah but that's just stupid, isn't it. In this instance you wouldn't know you had commented an exploit until you had actually done it and all you actually would have done is to kill a boss at the end of a dungeon....1 month ban for that.
True, it would help if ZOS posts (either on the forums on the ESO website) what is an exploit when they find it.
Example, "Doing action X is an exploit. As of June 2nd, anyone caught doing it will be considered an exploiter and banned accordingly."