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Oceanic Lag now 300-400 ms even with a vpn - was 250-300??

  • Skarbrand666
    Skarbrand666
    Soul Shriven
    Have you? it appears to have gotten worse, actually
  • Bobby_V_Rockit
    Bobby_V_Rockit
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    I don’t know, today was pretty bad again, even stuff that doesn’t usually lag (selene’s web) was lagging pretty bad
  • chexor
    chexor
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    Just to give everyone an update, we've been making some adjustments over the past week and have been seeing some improvements, though we're continuing to look for other ways to optimize. Thanks for all the ongoing information and patience!

    Since last week there are plenty of reports that people from EU have been encountering ping spike during prime time, do you think there is some kind of connection with your "adjustments"?
    This started happening around 1 week ago, and it is only in ESO.

    I made a post with VIDEO where i play/ping 5 to 6 other online games/servers, and only ping issue i have is in ESO (during prime time).

    https://forums.elderscrollsonline.com/en/discussion/492755/eso-high-ping-tested-on-video-i-am-reaching-their-first-server-with-30ping
  • Nifty2g
    Nifty2g
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    Just to give everyone an update, we've been making some adjustments over the past week and have been seeing some improvements, though we're continuing to look for other ways to optimize. Thanks for all the ongoing information and patience!
    @ZOS_GinaBruno Since a lot of replies are going to be saying nothing is changed. It is back to normal on my end.
    #MOREORBS
  • akl77
    akl77
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    It seems to be getting worse, not better @ZOS_GinaBruno
    More dc and freeze and blue screened x5 more often, in trials keeps dc and serious lag that I didn’t have experienced before prior to few days ago, and 5-6 people will get dc’d at the same time in trial every boss.
    In every trial, not just mine, guildies said the same. Just started these few days.
    PS4 na.
    PS4 pro NA
  • mrpaxman
    mrpaxman
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    My in game latency is still doing much better since my last message. I did say my connection was fixed but that is not true. The latency is about 20ms worse than i have ever had in ESO. About 290-320 ms during majority of the time. I used to fluctuate only about 5-10ms prior to us getting the Akamai latency increase a few months back. Spikes have been happening a lot at Akamai and ZOS IP addresses in the route since the latency drop around the weekend. Very large spikes and happen quite often being every 1 to 3 minutes. Not all connections currently in use by ZOS are equal. Far to often disconnections are noticeably more common with this new route. It started around the time the event started and i am waiting for that to end so i can test further to see if we are stuck with it or not. The far to often spikes i see in PingPlotter show that things like trial and PvP fights will result in increased stuttering and disconnections. Well beyond acceptable, fun or worth playing. I fully expect to get the usual 100ms increase during those types of fights as per always. All other games i get 220-230ms for NA gaming servers. During the entire time the game has been out i have only had very rare moments of the in game latency turning white. My connection is optimal and does not suffer from things like packet loss ever inside of my own country. This cheaper method of using Akamai for gaming is definitely below acceptable quality for multiple reasons. Routing through Japan in the past works out better. That is tolerable and the best to date having very rare disconnections and no noticeable stuttering. Not Hong Kong, China. The cost cutting of using Akamai instead of in house DDOS protection like other games run by much smaller companies is...yeah. Far to many people have left this game purely because of the latency alone. That has contributed largely to things like PvP being ruined by allowing the campaign with the most players online at that time to have a major advantage in the campaign. That is just 1 of a lot of examples. Even my guild hall is only missing Elsweyr set stations and no way i will pay for that (sorry guildies). Heck, I largely demoted myself as a gm this 2nd time because the game is unplayable and not online enough because of it. I will not pay anything until i know a large amount of other people in the same time zone are back in game. I have very little hope still. Even This thread is very quiet with views, reactions and responses compared to what it was even after all this happening. There is a lot less players from this side of the world in ESO.

    We NEED more improvements!
    Victory or Valhalla!
    PC NA
  • MrGarlic
    MrGarlic
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    Just to give everyone an update, we've been making some adjustments over the past week and have been seeing some improvements, though we're continuing to look for other ways to optimize. Thanks for all the ongoing information and patience!

    There is no noticeable change to ping times at my end (NZ). Still sits between 330-350ms.
    CEO 'Kiwi Farmers' guild.
    'Sharp Arrows'
    Mr.Garlic
    PC/NA CP 1250+
    PC/NA CP 550+
    PC/EU CP 810+

    Hidden by darkness, a shadow in the night,
    A sped arrow dissecting the gloom,
    Finding it's target, such delight.
  • twitch_zero
    twitch_zero
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    Just to give everyone an update, we've been making some adjustments over the past week and have been seeing some improvements, though we're continuing to look for other ways to optimize. Thanks for all the ongoing information and patience!

    As has been stated many many times its not about optimisation its about Akamai. Optimisation won't help when Akamai sends oceanic packets backward before going to the actual servers.
  • LordGavus
    LordGavus
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    I saw an improvement last night. Ping was at 340-380, so about a 100ms improvement. On sunday night it was slightly better than that.

    Still running a vpn though. Ping at 280-310 with vpn.
  • gronoxvx
    gronoxvx
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    I cant tell what my ping is like on xbox, but i have noticed a huge improvement for me lag wise. Can finally do vet trials again and even bgs.

    Edit: not to say that the improvements im seeing are happening to everyone else. But i hope zos continue with the improvements for all platforms.
    Edited by gronoxvx on September 10, 2019 12:14AM
  • twitch_zero
    twitch_zero
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    mrpaxman wrote: »
    This cheaper method of using Akamai for gaming is definitely below acceptable quality for multiple reasons. Routing through Japan in the past works out better. That is tolerable and the best to date having very rare disconnections and no noticeable stuttering. Not Hong Kong, China. The cost cutting of using Akamai instead of in house DDOS protection like other games run by much smaller companies is...yeah.

    I have asked the question before about other DDOS solutions and this is the first time I have seen confirmation that in house DDOS solutions are available. It explains why ESO is the only game I have seen with the issues it has with its DDOS protection. I wonder if there are contractual issues and why ZOS seemingly can't pressure Akamai into improving its performance.
  • Voltranox
    Voltranox
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    Was 500. Now 400. Used to be 300.
  • scorpius2k1
    scorpius2k1
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    LordGavus wrote: »
    I saw an improvement last night. Ping was at 340-380, so about a 100ms improvement. On sunday night it was slightly better than that.

    Still running a vpn though. Ping at 280-310 with vpn.

    Not that the overloaded servers are in a good state, because they aren't, but I would highly recommend against using a VPN while gaming online if you already have higher latency without using it. I can understand using one while browsing Internet sites and what not for privacy, but using one with any online game WILL under most circumstances cause lag spikes and increase your latency and make everything perform worse, not better...
  • TheRealPotoroo
    TheRealPotoroo
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    LordGavus wrote: »
    I saw an improvement last night. Ping was at 340-380, so about a 100ms improvement. On sunday night it was slightly better than that.

    Still running a vpn though. Ping at 280-310 with vpn.

    Not that the overloaded servers are in a good state, because they aren't, but I would highly recommend against using a VPN while gaming online if you already have higher latency without using it. I can understand using one while browsing Internet sites and what not for privacy, but using one with any online game WILL under most circumstances cause lag spikes and increase your latency and make everything perform worse, not better...

    Jut about anything that bypasses the gigantic Akamai roadblock is going to be faster than what we have now. It's far too soon to be giving up on Mudfish.
    PC NA, PC EU
  • LordGavus
    LordGavus
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    LordGavus wrote: »
    I saw an improvement last night. Ping was at 340-380, so about a 100ms improvement. On sunday night it was slightly better than that.

    Still running a vpn though. Ping at 280-310 with vpn.

    Not that the overloaded servers are in a good state, because they aren't, but I would highly recommend against using a VPN while gaming online if you already have higher latency without using it. I can understand using one while browsing Internet sites and what not for privacy, but using one with any online game WILL under most circumstances cause lag spikes and increase your latency and make everything perform worse, not better...

    I would highly recommend using vpn to fix the akamai shenanigans.

    Yes the vpn will add its own latency and spikes, but i can 100% confirm that 280ms with a vpn if far better than 500ms without.

    We are not trying to shave off 10-20ms here. We are fixing a 200+ms detour.
    Edited by LordGavus on September 11, 2019 12:13AM
  • Nifty2g
    Nifty2g
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    LordGavus wrote: »
    I saw an improvement last night. Ping was at 340-380, so about a 100ms improvement. On sunday night it was slightly better than that.

    Still running a vpn though. Ping at 280-310 with vpn.

    Not that the overloaded servers are in a good state, because they aren't, but I would highly recommend against using a VPN while gaming online if you already have higher latency without using it. I can understand using one while browsing Internet sites and what not for privacy, but using one with any online game WILL under most circumstances cause lag spikes and increase your latency and make everything perform worse, not better...
    Not exactly true, depends how stable it is when connecting to a certain node, you can also see all the ping spikes with mudfish and there are very few.


    as for ping without a vpn
    fr4ulN0.png

    it really is fixed now, not sure what some of the problems some of you are having now
    #MOREORBS
  • aetherial_heavenn
    aetherial_heavenn
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    Just to give everyone an update, we've been making some adjustments over the past week and have been seeing some improvements, though we're continuing to look for other ways to optimize. Thanks for all the ongoing information and patience!

    @ZOS_GinaBruno
    My latency was white for the first time in over a year!
    I actually had consistent below 300 ms ping (about 260 stable) with a VPN even in Cyrodil on 8th Sept Au time. It dropped even without a VPN by 150-200MS down to low 300's. The first fix was noticeable. Lots of Aussies and even Europeans in my PvP guild commented on the performance improvement.

    However it reverted two days ago: was hovering around 400 again open world PvE with a VPN off peak US yesterday (11th Sept Au time.) Whatever you did on the weekend my time helped. Whatever you did subsequently (Monday patch?) broke it again.

    Do you want more pingplots/traces in this thread now we have 2 way communication?
    Edited by aetherial_heavenn on September 11, 2019 2:53AM
    Quoted for truth
    "In my experience, the elite ones have not been very toxic, and the toxic ones not very elite." WrathOfInnos
  • spectre303
    spectre303
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    *
    Edited by spectre303 on September 11, 2019 5:47AM
    Ebonheart Pact ♦ NA ♦ CP 1612
    Ra'Sta ♦ ♛Sergeant Stadanko ♦ ♛Napolèon Dynamite ♦ Brunhilda the Green ♦ ♛Call me Al ♦ Lieutenant Kif ♦ Stadanko's Ghost
    Jan-Michael Vincent ♦ Mòrty ♦ Redmer ♦ Durban Diesel ♦ Kelvin Cipher ♦ Stadanko Jr ♦ Lòzen ♦ Kushmòn
  • MrGarlic
    MrGarlic
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    No change yet. Still waiting for it to revert back to pre-September 2018 speeds. :(
    CEO 'Kiwi Farmers' guild.
    'Sharp Arrows'
    Mr.Garlic
    PC/NA CP 1250+
    PC/NA CP 550+
    PC/EU CP 810+

    Hidden by darkness, a shadow in the night,
    A sped arrow dissecting the gloom,
    Finding it's target, such delight.
  • ajm1946
    ajm1946
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    No difference from NZL
  • LuckyLuke
    LuckyLuke
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    This past week I have been experiencing a more consistent ping in the white zone (<300). There are still spikes into the black zone (>500) at random times, and consistently whenever changing zones until it settles back into the white.

    I usually get a 20-100ms reduction when using NordVPN.

    I am no techspurt, I just casually look at the in game latency indicator which may not be as responsive as other measures. I question the accuracy because often times it can be in the low white (260 is my best average) when I unlock a chest soundlessly and then run into a building opening a door and engage an alchemy station. At which point I then hear the chest opening/closing sound effect and receive the legerdemain skill update for the chest that I had opened outside the building. That is just a tad mind numbing, and may not be lag related.

    Anyways, I do like the apparent recent improvement in latency for me. I hope that it will remain this consistent into the future , so that I might venture into group dungeons and Cyrodiil again soon.
  • Bhaal5
    Bhaal5
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    If eso cant get down to 195ms for me... I aint coming back and not spending anymore money with zenimax.
  • Bobby_V_Rockit
    Bobby_V_Rockit
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    Bump
  • badamarclayrwb17_ESO
    My ping appears to be fixed finally. Will wait and see how long it lasts though could just be luck. down to 255ms (still not amazing compared to others mmos) from 450ms i was having for last 2 months. this is from NZ, so in a playable state for me.
  • Mirelurk
    Mirelurk
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    Played tonight ... varied between 270-290 without a VPN ... that's playable. Not optimal, but playable.

    Not sure if I should be happy cos it was something like 225 when we got the first in-game ping meter.

    It does seem that they have actually done some stuff to help. Pity it took almost over 1000 posts and many un-subs for them to take us seriously.
    Knights of Nirn | Daggerfall Covenant | PC | NA server

    Swamplurk | V16 | Breton | Sorceror
    Morass | V16 | Breton | Templar
    Knightmire | V16 | Imperial | Dragonknight
    Catagory | V9 | Khajit | Nightblade




  • MrGarlic
    MrGarlic
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    Mirelurk wrote: »
    Played tonight ... varied between 270-290 without a VPN ... that's playable. Not optimal, but playable.

    Not sure if I should be happy cos it was something like 225 when we got the first in-game ping meter.

    It does seem that they have actually done some stuff to help. Pity it took almost over 1000 posts and many un-subs for them to take us seriously.

    That's awesome for you. Keep a close eye on it. I'm sure you will.

    I wish mine was better, but it has not changed and is still ~350ms. (from NZ.)
    CEO 'Kiwi Farmers' guild.
    'Sharp Arrows'
    Mr.Garlic
    PC/NA CP 1250+
    PC/NA CP 550+
    PC/EU CP 810+

    Hidden by darkness, a shadow in the night,
    A sped arrow dissecting the gloom,
    Finding it's target, such delight.
  • Mirelurk
    Mirelurk
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    That's awesome for you. Keep a close eye on it. I'm sure you will.

    I wish mine was better, but it has not changed and is still ~350ms. (from NZ.)

    I'm not resubbing or getting my hopes up too much until I'm sure it's working ... for all of us
    Knights of Nirn | Daggerfall Covenant | PC | NA server

    Swamplurk | V16 | Breton | Sorceror
    Morass | V16 | Breton | Templar
    Knightmire | V16 | Imperial | Dragonknight
    Catagory | V9 | Khajit | Nightblade




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