Maintenance for the week of September 8:
• PC/Mac: No maintenance – September 8
• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784

MAJOR LATENCY PROBLEMS ON ALL NA PLATFORMS for last 3 days and no single reply from ZOS yet!

Rin_Senya
Rin_Senya
✭✭✭✭
@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober @ZOS_RichLambert @ZOS_MattFiror

Forums are currently filled with people reporting this problem and has been for so many days and yet no one from Zenimax has been able to reply.
Contacting support just places one in an endless loop of 'Check with ISP' 'Check with Game provider' etc.. The fact of the matter is that in general these issues started on Friday/Saturday and were not present before this.
I understand there is a holidays in US atm but come on it's 2017 and the fact that such poor service happaning in such big company is just a shame to see!
For people that experience this problem game is all but unplayable.
We paid for the game, most paid for the Morrowind chapter, subscription and crowns and yet have been unable to play for the past 4 days on any meaningfull level due to the constant latency spikes, rubberbands and action delays.


Here is a list of only recent post on forum about the issue (there are many more):
https://forums.elderscrollsonline.com/en/discussion/357291/unplayable-lag-master-thread-please-share-your-details

https://forums.elderscrollsonline.com/en/discussion/357341/do-we-have-enough-topics-about-the-ongoing-lag-issue-2

https://forums.elderscrollsonline.com/en/discussion/357173/ping-spikes

https://forums.elderscrollsonline.com/en/discussion/355505/help-999-latency

https://forums.elderscrollsonline.com/en/discussion/357274/ddos-attack

https://forums.elderscrollsonline.com/en/discussion/357195/latency-lag-disconnects-and-delays-xbox-one

https://forums.elderscrollsonline.com/en/discussion/357327/eso-latency-spikes-possible-cause

https://forums.elderscrollsonline.com/en/discussion/357284/ping-and-the-na-zenimax-subnet

https://forums.elderscrollsonline.com/en/discussion/357092/xbox-na-lag

https://forums.elderscrollsonline.com/en/discussion/357213/lag-pc-na

https://forums.elderscrollsonline.com/en/discussion/356907/latency-issues

https://forums.elderscrollsonline.com/en/discussion/357323/why-has-the-na-lag-issue-not-been-acknowledged-yet

https://forums.elderscrollsonline.com/en/discussion/357223/not-a-single-multple-lag-thread-closed

https://forums.elderscrollsonline.com/en/discussion/357143/anyone-not-having-performance-issues

https://forums.elderscrollsonline.com/en/discussion/357122/pc-na-lag

https://forums.elderscrollsonline.com/en/discussion/357319/eso-pointless-due-to-lag

https://forums.elderscrollsonline.com/en/discussion/356992/server-system-preformance-the-last-couple-of-days

https://forums.elderscrollsonline.com/en/discussion/357173/ping-spikes

https://forums.elderscrollsonline.com/en/discussion/357220/ps4-na-lag-lag-everywhere

https://forums.elderscrollsonline.com/en/discussion/357201/the-lag-is-worse-than-normal-lately-right

https://forums.elderscrollsonline.com/en/discussion/357231/will-zos-at-least-acknowledge-3-days-of-connectivity-issues-with-pc-na

https://forums.elderscrollsonline.com/en/discussion/344232/constant-ping-spikes

https://forums.elderscrollsonline.com/en/discussion/357100/a-letter-to-zenimax-regarding-terrible-experience-on-the-ps4-version-high-unstable-latency

https://forums.elderscrollsonline.com/en/discussion/357237/eso-huge-lag

https://forums.elderscrollsonline.com/en/discussion/357216/ps4-lag-literally-unplayable-for-everyone-refund-subs

https://forums.elderscrollsonline.com/en/discussion/357232/lag-ps4-na

https://forums.elderscrollsonline.com/en/discussion/357227/20-threads-about-lag-in-the-first-3-pages

https://forums.elderscrollsonline.com/en/discussion/352756/ping-spikes-every-night

https://forums.elderscrollsonline.com/en/discussion/357238/ps4-na-server-everyone-experiencing-unplayable-lag-thanks-zos

https://forums.elderscrollsonline.com/en/discussion/357215/ps4-na-server-major-lag-spikes-in-maelstrom

https://forums.elderscrollsonline.com/en/discussion/357210/pc-na-server-is-dare-i-say-it-unplayably-laggy

https://forums.elderscrollsonline.com/en/discussion/356821/i-am-ready-to-give-up-play-from-sea-eu-server-ping-999
Anairi ~ EP | NA | AR50 - Dracarys
Anaire ~ AD/EP | EU | AR50 - Banana Squad/Zerg Squad/AOE Rats

  • Qyrk
    Qyrk
    ✭✭✭✭✭
    It's long weekend to oversee July 4th independence day. Try again tomorrow.
  • scrobey
    scrobey
    ✭✭✭
    Just so you know, uninstalling and reinstalling doesn't work.. I just tried.
  • Caff32
    Caff32
    ✭✭✭✭
    Also Dual Wield animation has been bugged with tons of lag since the new patch on Xbox One and nobody has mentioned it from Zos
  • JasonSilverSpring
    JasonSilverSpring
    ✭✭✭✭✭
    It is a holiday so they are surely short staffed. I also played for hours today with no issue. So it is not impacting everyone. Another post seems to show it might be an issue with a server outside of ZOS control.
  • Darlgon
    Darlgon
    ✭✭✭✭✭
    Lots of players are having no issues, its not a ZoS problem.

    And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

    LET THEM HAVE A HOLIDAY.

    bugmaster-pest-control-kelowna-get-rid-of-bed-bugs.jpg
    Edited by Darlgon on July 4, 2017 9:53PM
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
  • Izanagi.Xiiib16_ESO
    Izanagi.Xiiib16_ESO
    ✭✭✭✭✭
    ✭✭✭
    Darlgon wrote: »
    Lots of players are having no issues, its not a ZoS problem.

    And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

    LET THEM HAVE A HOLIDAY.

    Qyrk wrote: »
    It's long weekend to oversee July 4th independence day. Try again tomorrow.

    ESO is a world wide game. Just because the server is in NA doesn't mean that support stops during a holiday of that specific country. This is what holiday support staff and call-in's are for.

    If you couldn't access your bank for 4 days would you still say "oh its a holiday weekend, never mind". Granted ESO is a game but its still an (optionally) paid for service, for which customer service should be granted.


    @Solar_Breeze
    NA ~ Izanerys: Dracarys (Videos | Dracast)
    EU ~ Izanagi: Banana Squad (AOE Rats/ Zerg Squad / Roleplay Circle)
  • Tasear
    Tasear
    ✭✭✭✭✭
    ✭✭✭✭✭
    Lag in battlegrounds was funny... imagine slow Moe fights and people disappearing mid fight. Yeah I hope they get an upgrade soon or maybe split the load on another server.
  • purple-magicb16_ESO
    purple-magicb16_ESO
    ✭✭✭✭✭
    Tasear wrote: »
    Lag in battlegrounds was funny... imagine slow Moe fights and people disappearing mid fight. Yeah I hope they get an upgrade soon or maybe split the load on another server.

    Yeah, I can just imagine the number of pvpers logging off in frustration. I've reduced myself to basic farming activities and I'm getting frustrated with the lag.
    I don't comment here often but when I do, I get [snip]
  • Belegnole
    Belegnole
    ✭✭✭✭✭
    I have had some intermittent lag and I'm from Wisconsin. Based on what I have been reading, this is a network issue. For those who have the skills I might suggest rerouting to the server.
  • Bryong9ub17_ESO
    Bryong9ub17_ESO
    ✭✭✭✭
    4463d682735d1cb300ce7e5032c9128e3dd4a553f5a2fc44273e07f8a3ae07bd.jpg
  • Unfadingsilence
    Unfadingsilence
    ✭✭✭✭✭
    Maybe zos should have used that million dollars on a new server instead of giving it away a year an a half ago
  • djdc1234
    djdc1234
    ✭✭✭
    Darlgon wrote: »
    Lots of players are having no issues, its not a ZoS problem.

    And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

    LET THEM HAVE A HOLIDAY.

    bugmaster-pest-control-kelowna-get-rid-of-bed-bugs.jpg

    No
  • Bryong9ub17_ESO
    Bryong9ub17_ESO
    ✭✭✭✭
    Darlgon wrote: »
    Lots of players are having no issues, its not a ZoS problem.

    And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

    LET THEM HAVE A HOLIDAY.

    bugmaster-pest-control-kelowna-get-rid-of-bed-bugs.jpg

    Not a ZoS problem...hahaha you're full of jokes. So all the countless people posting here and on Reddit and the countless people talking about it in-game all of which happened around the same time frame is just a coincidence??..

    I can't even count how many time I've seen "the connectivity issues have been resolved" posted by ZoS after issues like this... but this time is different... let me rest my router and see if that helps...nope...
  • chromdom69
    chromdom69
    ✭✭
    Yeah. I have had it. I've defended Zenimax time and time again because of bugs, Hey, it's a big game I understand, it's a pain in the ass to locate them all and fix them. But this, this God awful, atrocious lag and disconnects for the past 4 days is where I have had enough.and it isn't the damn internet providers. Because it's been happening all over the damn world. My wife is sitting beside me playing 5 different games with no problems what so ever. I can't even farm raw materials without getting booted. Too many messages, I'm not connected to the internet, I even got a message saying it's down for maintenance. This was the only game I played for a long time. Keyword was. I think I'm gonna pull my sub and just scrap it. So sick of these unstable *** connection issues. You know, its not the broken quests, its not the broken dungeon finder, hell, its not even the constant changes that anger me(I actually like them), its the damn connectivity that finaly made me snap. On average its down and has problems 1 week a month. Lol. The straw that broke the camel's back; just reinstall it. Ticket resolved. Just do something else.
    You guys keep pushing for subs, yet you can't even keep the *** thing running for more then a month straight.

    Bah. This is the first time I rant and raved like a lunatic. I was gonna delete it. But *** it. I'm posting it.
  • Wycks
    Wycks
    ✭✭✭✭
    Just returned to play after a long time off (5-6 months) and I can't even play the game, both pvp and pve lag out with spikes going from 90 - 999+ every 2-3 minutes. This includes playing solo pve in empty zones.

    I have a new 100MB connection and every other game I own typically has a 30-80 ping with ZERO spikes.

    I guess nothing much has changed in terms of developer response and talent...

    The numbers thing is always going to be there, but it’s more down to player skill and there are ways through ability choice to configure a group to be stronger vs. large groups of people. - BRAIN WHEELER - 2012 - LOL
  • madchuska83
    madchuska83
    ✭✭✭✭✭
    I've got 100Mb/5Mb with a steady 40ms ping to Xbox Live and can't make it through my daily random dungeon, smh.
  • CMFan1966
    CMFan1966
    ✭✭✭✭✭
    I don't generally complain about lag either, but these last few days have been horrible. You know it's bad when you get booted to the login screen when all you are doing is fishing.
  • Juju_beans
    Juju_beans
    ✭✭✭✭✭
    I've been playing a lot the past 2 days as I was home and have not experienced anything near what some posters are stating.
    Game has not crashed at all for me and I've had maybe one or two lag spikes.

    I'm central Texas and using Verizon wireless broadband as my IP.
  • Wycks
    Wycks
    ✭✭✭✭
    Juju_beans wrote: »
    I've been playing a lot the past 2 days as I was home and have not experienced anything near what some posters are stating.
    Game has not crashed at all for me and I've had maybe one or two lag spikes.

    I'm central Texas and using Verizon wireless broadband as my IP.

    Pretty sure the ZOS servers are in Texas so maybe it's just effecting people on the east coast?
    The numbers thing is always going to be there, but it’s more down to player skill and there are ways through ability choice to configure a group to be stronger vs. large groups of people. - BRAIN WHEELER - 2012 - LOL
  • Thogard
    Thogard
    ✭✭✭✭✭
    ✭✭✭✭✭
    I'm rerouting my nodes manually using the mudfish VPN to bypass linode's nodes and im not having the bad spikes anymore. my average ping is slightly higher - around 90 instead of 78 - but i'd trade that for not having any 4k spikes any day of the week.

    i dont think the server, i think its a node right next to the server that half the country is routing through. by rerouting to come in from the east instead of the west, im avoiding the spikes.

    Current path is US West - Pump (im in Los angeles)
    and im goign to Host US2 in Dallas Tx
    PC NA - @dazkt - Dazk Ardoonkt / Sir Thogalot / Dask Dragoh’t / Dazk Dragoh’t / El Thogardo

    Stream: twitch.tv/THOGARDvsThePeasants
    YouTube: http://youtube.com/c/thogardpvp


  • chromdom69
    chromdom69
    ✭✭
    What is this node you speak of and who the f controls it.
  • carry_awn
    carry_awn
    Thogard wrote: »
    I'm rerouting my nodes manually using the mudfish VPN to bypass linode's nodes and im not having the bad spikes anymore. my average ping is slightly higher - around 90 instead of 78 - but i'd trade that for not having any 4k spikes any day of the week.

    i dont think the server, i think its a node right next to the server that half the country is routing through. by rerouting to come in from the east instead of the west, im avoiding the spikes.

    Current path is US West - Pump (im in Los angeles)
    and im goign to Host US2 in Dallas Tx

    I don't think its the servers either. I've been playing a lot the past few days and haven't had any lag issues. I'm in Texas logging into the PC NA servers.
  • Wycks
    Wycks
    ✭✭✭✭
    Here' s a traceroute to the game server I'm connecting too:


    zy0iGkt.jpg


    A level 3 problem ? http://downdetector.com/status/level3/map/

    Also FFXIV is under a ddos last couple days.
    Edited by Wycks on July 5, 2017 12:24AM
    The numbers thing is always going to be there, but it’s more down to player skill and there are ways through ability choice to configure a group to be stronger vs. large groups of people. - BRAIN WHEELER - 2012 - LOL
  • chromdom69
    chromdom69
    ✭✭
    It seems like it's only Texans that aren't having the issues of the rest of the world
  • Thogard
    Thogard
    ✭✭✭✭✭
    ✭✭✭✭✭
    carry_awn wrote: »
    Thogard wrote: »
    I'm rerouting my nodes manually using the mudfish VPN to bypass linode's nodes and im not having the bad spikes anymore. my average ping is slightly higher - around 90 instead of 78 - but i'd trade that for not having any 4k spikes any day of the week.

    i dont think the server, i think its a node right next to the server that half the country is routing through. by rerouting to come in from the east instead of the west, im avoiding the spikes.

    Current path is US West - Pump (im in Los angeles)
    and im goign to Host US2 in Dallas Tx

    I don't think its the servers either. I've been playing a lot the past few days and haven't had any lag issues. I'm in Texas logging into the PC NA servers.

    That's good to know and it makes sense. With my VPN rerouting, I'm effectively connecting in from Dallas TX as well. I had terrible spikes when I was going from LA straight to the servers.

    PC NA - @dazkt - Dazk Ardoonkt / Sir Thogalot / Dask Dragoh’t / Dazk Dragoh’t / El Thogardo

    Stream: twitch.tv/THOGARDvsThePeasants
    YouTube: http://youtube.com/c/thogardpvp


  • Doctordarkspawn
    Doctordarkspawn
    ✭✭✭✭✭
    ✭✭✭✭✭
    They dont care, have not cared, will never care.
  • Doctordarkspawn
    Doctordarkspawn
    ✭✭✭✭✭
    ✭✭✭✭✭
    Darlgon wrote: »
    Lots of players are having no issues, its not a ZoS problem.

    And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

    LET THEM HAVE A HOLIDAY.

    bugmaster-pest-control-kelowna-get-rid-of-bed-bugs.jpg

    Given the ammount of issues, sometimes synchronized nature of a bunch of the cutouts...yes. It's a problem on ZOS's end.

    Out, shill.
  • Balgost
    Balgost
    ✭✭✭
    I was already logged in for an hour or so on PC-NA. Crashed to the login screen with error "Connection to server has timed out". Then I immediately tried to log back in and it said "This account is already logged in". Think about that for a second. And some of these folks want to say this may be on our end???
  • Jailbirdy
    Jailbirdy
    ✭✭✭✭✭
    I've got 100Mb/5Mb with a steady 40ms ping to Xbox Live and can't make it through my daily random dungeon, smh.

    be ready for them to blame xbox live again.....

    ...that usually buys ZOS about 30 minutes for them to call the Geek Squad at Best buy to help them out
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • Wycks
    Wycks
    ✭✭✭✭
    Latency seems find until the route hits bar1.Philadelphia1.Level3.net , anything after that and all hell breaks loose. Most connections to eso seem to be going through this server.
    The numbers thing is always going to be there, but it’s more down to player skill and there are ways through ability choice to configure a group to be stronger vs. large groups of people. - BRAIN WHEELER - 2012 - LOL
Sign In or Register to comment.