SwaminoNowlino wrote: »This company doesn't care folks. There's no such thing as customers from their point of view. That's not the relationship they see themselves as having with us. And by us, I don't just mean the folks who care about Battlegrounds.
@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober are community managers.
Look at the dev tracker. We went almost a full week without them replying to a single post. Look at the people who got screwed by the unannounced housing changes. People paid over $100 for limited edition housing. They decorated their house with stuff that cost them crowns, then ZOS without saying anything, put giant boulders and stuff blocking entire sections of the house off. ZOS doesn't respond for over a month to the thread, then replies and tells them to eat it, they aren't changing it back and everyone can bleep off.
What other gaming company behaves like this? Ubisoft will have unscheduled maintenance, then give everyone 3 days of reknown boost as an apology. Every time! They even admitted Rainbow Six was broken, and cancelled planned content to devote a quarter to major fixes. They even refunded the season pass money if you asked for it, even though the content in it was only delayed. When was the last time Blizzard charged $40 for ten hours of content that was critically broken, took 6+ weeks to attempt to fix it, then gave us a "post" about what they plan to do 4 weeks from now instead of working day and night to fix it? They all have community managers with 15+ posts a day on the forums and Reddit, answering questions, discussing issues, and giving daily status updates.
What other company would you accept treatment like this from? What other company would tell paying customers to bleep off, we don't care about you and we don't plan on compensating you, despite it being obviously justified. Heck! Most companies would provide compensation even if they got the fix out days later, let alone months!
As far as this company is concerned, this game is free to play, and their sole focus is on monetization. Crown store reskins, $40 mounts that will be put in crown crates for 100 gems, hidden mounts in crown crates. That's the only relationship this company has with any of us. Even when that stuff doesn't appear in game as advertised, once you buy it, they're done responding. They cut in game managers to save money! They had automated customer service responses that said "sorry, there are too many tickets right now, we won't be getting back to you."
I'm not even like an enraged customer yelling and being hysterical. Just basically resigned to the simple facts that are in front of us. Not mad, just disappointed. Sooner we accept our role in these transactions, the better for all of us.
- Update 23Ice Furnace: This item set now grants Spell Damage, rather than Weapon Damage for the 4 piece bonus
It's not ZOS's fault. It's the fault of every single one of you who hasn't requested a refund for Morrowind yet. If everyone concerned about BGs requested a Morrowind refund now, it would be fixed by tomorrow.
To request a Morrowind refund click HERE, pick Windows, then Billing, then Request a Refund!
So....what in the actual name of god is happening with the BG queues? @ZOS_GinaBruno @ZOS_BrianWheeler
Gonna keep spamming this thread so it's always on top so more players can see.
It's 11 pm uk time, not primetime and we, as a group of 3, cannot group for the past 1.30h. Not even solo queue works. Everyone accepts, noone declines and we're put back in queue.
I invite all of the zenimax staff to log on eu right now and try queue to see for themselves.
It's unacceptable, you charged 30 quid for a product that ISN'T WORKING, and you are taking it as lightly as a visual bug would be. You lied to the playerbase and everyone else and presented a false product.
Not gonna mention any companys name, but if the group queue was THIS broken on other games, the servers would be shut down immediately and the staff would be working all day and night to fix such a game breaking issue, that you don't realise this is. You don't even compensate, and you are not even working on it. It's literally the same it was 8 weeks ago.
And what is this deafening silence by the community managers? Where is the actual communication with the players? Only comment on Monday and then dunzo for the whole week? @ZOS_JessicaFolsom @ZOS_GinaBruno
qwjr8989_ESO wrote: »In another - 4 minute queue.
Will post video after then one more.
heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote
Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.
The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***
@qwjr8989_ESO wrote: »In another - 4 minute queue.
Will post video after then one more.
heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote
Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.
The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***
What do you mean getting late? it's 6:50 pm. Are you 80?
How much did ZOs pay you for this.qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
qwjr8989_ESO wrote: »@qwjr8989_ESO wrote: »In another - 4 minute queue.
Will post video after then one more.
heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote
Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.
The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***
What do you mean getting late? it's 6:50 pm. Are you 80?
im talking EU times it was past 12 am here when u tested it HENSE EU server times. it was past peak times but yes im clearly 80.
The best part of all this is that people have been clamoring for Battlegrounds for literally years now.
And about a year back (and I'm paraphrasing here) @ZOS_GinaBruno made a comment on ESO Live that they basically had Battlegrounds set up already and she's seen in in action. Then @ZOS_RichLambert corrected her and said that it was a crude and manually spawned Battlegrounds and nothing was automated yet. Then he says:
"If we do Battlegrounds we want to take our time and do it right".
Anyways, I just find the irony hilarious.
vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
How much did ZOs pay you for this.qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
qwjr8989_ESO wrote: »@qwjr8989_ESO wrote: »In another - 4 minute queue.
Will post video after then one more.
heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote
Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.
The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***
What do you mean getting late? it's 6:50 pm. Are you 80?
im talking EU times it was past 12 am here when u tested it HENSE EU server times. it was past peak times but yes im clearly 80.
There are two different servers - na and eu
qwjr8989_ESO wrote: »vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
qwjr8989_ESO wrote: »vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.
Tonnopesce wrote: »qwjr8989_ESO wrote: »vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.
Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
I've tryed many times after the first (bug) then i've ragequitted.
In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.
qwjr8989_ESO wrote: »Tonnopesce wrote: »qwjr8989_ESO wrote: »vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.
Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
I've tryed many times after the first (bug) then i've ragequitted.
In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.
5+ minutes it not a long time for a battleground queue in an mmo.
qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
qwjr8989_ESO wrote: »Tonnopesce wrote: »qwjr8989_ESO wrote: »vyndral13preub18_ESO wrote: »qwjr8989_ESO wrote: »I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.
Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.
Seems to be working as intended.
Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.
Edits- I also can't help but notice you seem to be solo...
Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.
Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
I've tryed many times after the first (bug) then i've ragequitted.
In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.
5+ minutes it not a long time for a battleground queue in an mmo.