Battlegrounds still broken

  • Zer0oo
    Zer0oo
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    This company doesn't care folks. There's no such thing as customers from their point of view. That's not the relationship they see themselves as having with us. And by us, I don't just mean the folks who care about Battlegrounds.
    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober are community managers.
    Look at the dev tracker. We went almost a full week without them replying to a single post. Look at the people who got screwed by the unannounced housing changes. People paid over $100 for limited edition housing. They decorated their house with stuff that cost them crowns, then ZOS without saying anything, put giant boulders and stuff blocking entire sections of the house off. ZOS doesn't respond for over a month to the thread, then replies and tells them to eat it, they aren't changing it back and everyone can bleep off.

    What other gaming company behaves like this? Ubisoft will have unscheduled maintenance, then give everyone 3 days of reknown boost as an apology. Every time! They even admitted Rainbow Six was broken, and cancelled planned content to devote a quarter to major fixes. They even refunded the season pass money if you asked for it, even though the content in it was only delayed. When was the last time Blizzard charged $40 for ten hours of content that was critically broken, took 6+ weeks to attempt to fix it, then gave us a "post" about what they plan to do 4 weeks from now instead of working day and night to fix it? They all have community managers with 15+ posts a day on the forums and Reddit, answering questions, discussing issues, and giving daily status updates.

    What other company would you accept treatment like this from? What other company would tell paying customers to bleep off, we don't care about you and we don't plan on compensating you, despite it being obviously justified. Heck! Most companies would provide compensation even if they got the fix out days later, let alone months!

    As far as this company is concerned, this game is free to play, and their sole focus is on monetization. Crown store reskins, $40 mounts that will be put in crown crates for 100 gems, hidden mounts in crown crates. That's the only relationship this company has with any of us. Even when that stuff doesn't appear in game as advertised, once you buy it, they're done responding. They cut in game managers to save money! They had automated customer service responses that said "sorry, there are too many tickets right now, we won't be getting back to you."

    I'm not even like an enraged customer yelling and being hysterical. Just basically resigned to the simple facts that are in front of us. Not mad, just disappointed. Sooner we accept our role in these transactions, the better for all of us.

    They will be broke within a week if they give player something for ever broken thing in the game.
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  • Meld777
    Meld777
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    Meld777 wrote: »
    It's not ZOS's fault. It's the fault of every single one of you who hasn't requested a refund for Morrowind yet. If everyone concerned about BGs requested a Morrowind refund now, it would be fixed by tomorrow.

    To request a Morrowind refund click HERE, pick Windows, then Billing, then Request a Refund!

    Just to give you an update, I got a refund. Worked pretty flawlessly, took one day. I will purchase Morrowind again once the queue issues are solved. If you want ZOS to hurry up, I advise you to do the same.
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  • qwjr8989_ESO
    qwjr8989_ESO
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    I am not seeing these battlegrounds problems and believe it to be user error - I will be testing tonight and will post my results.
  • Sophieous
    Sophieous
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    So....what in the actual name of god is happening with the BG queues? @ZOS_GinaBruno @ZOS_BrianWheeler

    Gonna keep spamming this thread so it's always on top so more players can see.

    It's 11 pm uk time, not primetime and we, as a group of 3, cannot group for the past 1.30h. Not even solo queue works. Everyone accepts, noone declines and we're put back in queue.

    I invite all of the zenimax staff to log on eu right now and try queue to see for themselves.

    It's unacceptable, you charged 30 quid for a product that ISN'T WORKING, and you are taking it as lightly as a visual bug would be. You lied to the playerbase and everyone else and presented a false product.

    Not gonna mention any companys name, but if the group queue was THIS broken on other games, the servers would be shut down immediately and the staff would be working all day and night to fix such a game breaking issue, that you don't realise this is. You don't even compensate, and you are not even working on it. It's literally the same it was 8 weeks ago.

    And what is this deafening silence by the community managers? Where is the actual communication with the players? Only comment on Monday and then dunzo for the whole week? @ZOS_JessicaFolsom @ZOS_GinaBruno
    Edited by Sophieous on June 27, 2017 10:38PM
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  • qwjr8989_ESO
    qwjr8989_ESO
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    Okay first bg done - total queue time - 2 minutes and 12 seconds - 3 total queue pops - got in on 3rd one.

    http://plays.tv/video/5952dee4413cd30934/first-bg

    Will update with more.
  • qwjr8989_ESO
    qwjr8989_ESO
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    Sophieous wrote: »
    So....what in the actual name of god is happening with the BG queues? @ZOS_GinaBruno @ZOS_BrianWheeler

    Gonna keep spamming this thread so it's always on top so more players can see.

    It's 11 pm uk time, not primetime and we, as a group of 3, cannot group for the past 1.30h. Not even solo queue works. Everyone accepts, noone declines and we're put back in queue.

    I invite all of the zenimax staff to log on eu right now and try queue to see for themselves.

    It's unacceptable, you charged 30 quid for a product that ISN'T WORKING, and you are taking it as lightly as a visual bug would be. You lied to the playerbase and everyone else and presented a false product.

    Not gonna mention any companys name, but if the group queue was THIS broken on other games, the servers would be shut down immediately and the staff would be working all day and night to fix such a game breaking issue, that you don't realise this is. You don't even compensate, and you are not even working on it. It's literally the same it was 8 weeks ago.

    And what is this deafening silence by the community managers? Where is the actual communication with the players? Only comment on Monday and then dunzo for the whole week? @ZOS_JessicaFolsom @ZOS_GinaBruno

    How do you know no1 accepts? Since you aren't in a group of 12 i'm assuming?
  • Balsagna
    Balsagna
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    ZOS appreciates you beta testing their content And paying for the right to do so. Nothing to see here.
  • qwjr8989_ESO
    qwjr8989_ESO
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    Queue just popped again I'm in loading screen - about 6 minutes. Will post video after it's done.

    edit for video: http://plays.tv/video/5952e4b1b122ad89a4/bg2

    queueing again in a second
    Edited by qwjr8989_ESO on June 27, 2017 11:06PM
  • qwjr8989_ESO
    qwjr8989_ESO
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    Got into another this tim less than 25 seconds video after.

    Edit for video: http://plays.tv/video/5952e8a183c99a5fcb/bg3

    only gonna dotwo more tonight.
    Edited by qwjr8989_ESO on June 27, 2017 11:22PM
  • qwjr8989_ESO
    qwjr8989_ESO
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    In another - 4 minute queue.

    Will post video after then one more.

    heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4
    Edited by qwjr8989_ESO on June 27, 2017 11:39PM
  • Mayorz
    Mayorz
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    @
    In another - 4 minute queue.

    Will post video after then one more.

    heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote

    Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.

    The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***
  • qwjr8989_ESO
    qwjr8989_ESO
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.
  • qwjr8989_ESO
    qwjr8989_ESO
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    Mayorz wrote: »
    @
    In another - 4 minute queue.

    Will post video after then one more.

    heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote

    Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.

    The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***

    What do you mean getting late? it's 6:50 pm. Are you 80?
  • incite
    incite
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    2 months ago @ zos

    -"So collegues, ready to make some ez money with Morrowind expansion?"

    -"Ye about that... Bg's just don't work properly, we have no idea whats wrong with it. We reckon with all the cancer and aids in the game, it might have caught it aswell... But no worries, we did some brainstorming and came up with a possible solution!"

    -"What a relief to hear, so close b4 release! Whats to be done?! Whats the solution?!"

    -"Lets give players a free dwarven crate so we can go home for today and fix this problem at the same time we planned to fix Cyrodil."
    Edited by incite on June 28, 2017 6:41AM
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  • KingJ
    KingJ
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.
    How much did ZOs pay you for this.
  • vyndral13preub18_ESO
    vyndral13preub18_ESO
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...
    Edited by vyndral13preub18_ESO on June 28, 2017 12:24AM
  • Mayorz
    Mayorz
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    Mayorz wrote: »
    @
    In another - 4 minute queue.

    Will post video after then one more.

    heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote

    Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.

    The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***

    What do you mean getting late? it's 6:50 pm. Are you 80?

    im talking EU times it was past 12 am here when u tested it HENSE EU server times. it was past peak times but yes im clearly 80.
  • BigES
    BigES
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    The best part of all this is that people have been clamoring for Battlegrounds for literally years now.

    And about a year back (and I'm paraphrasing here) @ZOS_GinaBruno made a comment on ESO Live that they basically had Battlegrounds set up already and she's seen in in action. Then @ZOS_RichLambert corrected her and said that it was a crude and manually spawned Battlegrounds and nothing was automated yet. Then he says:

    "If we do Battlegrounds we want to take our time and do it right".

    Anyways, I just find the irony hilarious.
  • spiiros
    spiiros
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    BigES wrote: »
    The best part of all this is that people have been clamoring for Battlegrounds for literally years now.

    And about a year back (and I'm paraphrasing here) @ZOS_GinaBruno made a comment on ESO Live that they basically had Battlegrounds set up already and she's seen in in action. Then @ZOS_RichLambert corrected her and said that it was a crude and manually spawned Battlegrounds and nothing was automated yet. Then he says:

    "If we do Battlegrounds we want to take our time and do it right".

    Anyways, I just find the irony hilarious.

    Also their advertisement as "a quick in and out" type activity...

    an hour later to get a match.
  • qwjr8989_ESO
    qwjr8989_ESO
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.
  • qwjr8989_ESO
    qwjr8989_ESO
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    KingJ wrote: »
    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.
    How much did ZOs pay you for this.

    Pay me to make time stamped videos on their live servers?
  • qwjr8989_ESO
    qwjr8989_ESO
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    Mayorz wrote: »
    Mayorz wrote: »
    @
    In another - 4 minute queue.

    Will post video after then one more.

    heres video: http://plays.tv/video/5952ec8ebc17d345c1/bf4[/quote

    Sorry but what you're doing here is not what people are saying, you literally cant play as a group if you try to q, its also getting late at the times you're testing so its not accurate. Try yourself with a 2 or 4 man group at peak times, Actually try solo q at peak times, it doesn't work it hasn't for 7 *** weeks its beyond a joke now.

    The ammount of people posting here proves that this game has people that want BG's fixed now not in months so take down the servers like you would for PVE game breaking bugs and do whats right, tired of this ***

    What do you mean getting late? it's 6:50 pm. Are you 80?

    im talking EU times it was past 12 am here when u tested it HENSE EU server times. it was past peak times but yes im clearly 80.

    There are two different servers - na and eu
  • Feanor
    Feanor
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

    Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.
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  • Tonnopesce
    Tonnopesce
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    Feanor wrote: »
    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

    Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.

    Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
    I've tryed many times after the first (bug) then i've ragequitted.
    In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.
    Signature


  • qwjr8989_ESO
    qwjr8989_ESO
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    Tonnopesce wrote: »
    Feanor wrote: »
    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

    Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.

    Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
    I've tryed many times after the first (bug) then i've ragequitted.
    In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.

    5+ minutes it not a long time for a battleground queue in an mmo.
  • Miswar
    Miswar
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    Tonnopesce wrote: »
    Feanor wrote: »
    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

    Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.

    Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
    I've tryed many times after the first (bug) then i've ragequitted.
    In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.

    5+ minutes it not a long time for a battleground queue in an mmo.

    What medication are you on. This is rubbish.

    When you que with full group you will get 20-50 ready checks and than you are lucky to get a match.

    There are very occasion you can get a match in 5min queuing.

    You claim that people don't que properly. Well you hit que... accept ready checks... and what else you propose?

    To put it very kindly the finder is totally broken and how that passed Q&A is beyond joke. Also I'am very doubtful that ZoS can even fix that part since it seems they have incompetent coders fixing stuff or as I said they really don't care a bit.

    ...but to claim that it functions ok??? Come on.. that is utter rubbish.
  • TomLukman
    TomLukman
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    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Now get a proper team of 4 (FOUR) people and do your tests again!
  • lelink88
    lelink88
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    Sole queue maybe quite ok. I haven't tested with group queue yet. I did sugest Zos that they should open a new system for group queue
  • TomLukman
    TomLukman
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    lelink88 wrote: »
    Sole queue maybe quite ok. I haven't tested with group queue yet. I did sugest Zos that they should open a new system for group queue

    Only if you love unbalanced matches like 4v3v2 or so.
  • Hoked_on_ponix
    Hoked_on_ponix
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    Tonnopesce wrote: »
    Feanor wrote: »
    I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

    Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

    Seems to be working as intended.

    Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

    Edits- I also can't help but notice you seem to be solo...

    Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

    Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.

    Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
    I've tryed many times after the first (bug) then i've ragequitted.
    In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.

    5+ minutes it not a long time for a battleground queue in an mmo.

    Ya also in other MMOs group play is also a key component. [snip]
    [edited for baiting]
    Edited by ZOS_Icy on December 27, 2025 6:43PM
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