(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ]

DragonMother

The emailed response from @jmoore59 seems to be working so far. Running the repair tool now, and it's verifying all files without an issue at all.

Zenimax, whatever was in the program data for the launcher, you might want to send to the troubleshooting team to find out what went wrong and take it as a lesson learned with programming launchers and updating tools. *sage nod*

Verify is done, looks like webget for the patch erred again. Sigh, Zenimax. Why can't you test these things before they are shipped to the users?

lowerlife

Katsutoshi_ESO wrote: »

You do not have to "Delete" any files at all! the game run fine after the patcher done!

I to got the "error 209" that only due to patcher software! not game it self!
They need to fix patcher software! okai this what i did to get the game to run for me!

it realy easy! (*)

okai what you do is go to "run command" on window 7/8
typ ""k:\The Elder Scrolls Online\game\client\eso.exe"

just make sure which drive put it on as you kan see i have many drives! the game should start playing like should normaly it does...
the only thing i found out is that patcher is what need to be fixed not the main game... (ps: sorry mai english not strong)

I know you're kindof trying to help, but if you'd read anything in this post you would know you're wrong and that not every fix is working for everybody.

selisa86

TheHuntress wrote: »

What is the new version number?

@TheHuntress - I'm starting to think it isn't clear. I thought the new version would be 1.0.3 since the patch notes say v1.0.3. However, this may not be the game version. In a different post someone said that "eso.live.1.0.0.964485" is the old version and "eso.live.1.0.0.968197" is the patched version. It would be nice to hear this confirmed by a developer, though.

AstroCat

These "fixes" work for 1 log in. After that back to the 209 error. The only real fix needs to come from ZOE, sorry but that's the truth.

deheartb14_ESO

Ok I shut the game down and the patcher had now switched from play button to install button. But now that the game is patched I can now start the game the the ESO file in the actual game client folder.

You do need to delete those files in order to patch or you will get the login timeout errors, but once you patch you can just start the game directly from the client.

Worstluck

This is really unbelievable. I've now been working on this for two hours. Constant error 209's for some unknown reason. Then I get an error 210 unable to download manifest file???

I've tried everything in this thread. I am now to the point where it wants me to download 22gb again, even though all .dat files are still freaking there. I give up lol.

I think I'll check back with this game when they have figured out basic MMO features like being able to patch your game.

felixgamingx1

Basically what you all doing is unpatching the new patch and bypassing checker by having the latest exe

Nacht

Why the h377 did a player have to root around and figure this *** out?? Z ain't paying them to fix their kokcups!
WTF kind of quality control does Zenifail have... none whatsoever?

Kanedo

Ok folks i know some of you are getting a "fix" but its a one shot deal.. the Program Data folder dont actually hold anything aside from a place holder folder where the Patches go.. when the game aint in patch progress its empty.. Deleting this folder just forces the launcher into repair mode. You still need to patch the game after wherein the problem arise as a great number of folk can not get the patch. bypassing the launcher etc only gives you a oneshot loging if your lucky and your on an old version so its pointless anyways.. Zenimax need to fix the issue not the *** players...
god that was a lot of text for 4am...

Lee

greenleej11b14_ESO wrote: »

** Warning, wall of text inc *** Sorry, it's the email I got from support :?

Soo, I just go this email about my 209 error. I don't want to do it though because I'm getting 301 errors now after "fixing" the 209 error

Hello There!

Jone and Jode bless our meeting. I hope this letter finds you well on this beautiful day in Tamriel.

After reading your letter, I found that you are unable to log in due to Error 209- PatchManifestError_VersionFail. We deeply apologize that you are experiencing such an error that prevents you from playing the game.

Please follow the steps that we have provided below to help solve the issue:
Navigate to your "My Documents" or "Documents" folder in the start menu.
Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.
Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.
Close out of all screens and return back to your desktop.
(These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)
Hold the Windows Key and press the letter "R"
Type in "MsConfig" into the Run box that opens and press enter.
Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)
Uncheck the "Load Start-Up Items" checkbox.
Press on the "Services" tab located at the top of the box.
Check the "Hide All Microsoft Services" checkbox.
Press the "Disable All" button.
Press Apply and Ok and you will be prompted to restart your computer.
Please restart your computer.
Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.
Thank you so much! Please let us know if you are able to log into the game.

Warmest Regards,

The Elder Scrolls Online Team


Anyone wanna give this a shot?

This actually worked for me and I'm in the game. - Thanks!

Tymn

forexownsvuct's instructions worked for me. Thanks very much, and thanks wrlifeboil for reposting

DragonMother

Well, I'd been working on getting my launcher and patch update since around noon central US time here. I'm going to bed. Maybe zenimax will have a fix in the morning, I sure as hell am not staying up to find out.

Nacht

seventh_pawnb16_ESO wrote: »

Only one word can possibly describe this, and that word is..., drum roll please..., WOW.

Well, one of Eve-Online's updates deleted a windows core system file and disabled people's entire computers... and it took them a few hours to realize it and days to repair. Luckily those who installed somewhere other than Root had no problems and didn't even notice the flaw (like me).

But I just spent three hours updating, stumbling, and cussing until I found this thread (which worked for me)... Zenifail better pay this user for figuring out a workaround for their F*C*UPS and get their crap fixed last week.

robroeb14_ESO

i got it to work using the diagnostic tool first try. i didn't have to delete or move any files

ignoroticb14_ESO

This does not work for everyone. I tried repairing, I tried moving the .version files, and I tried the diagnostic tool. And on top of that, the reinstall went all the way through until at the very end it told me the download was corrupt and I have to reinstall a second time. This is unacceptable.

nzblustone

Deleting the 4 .version files, opening and closing launcher, then restoring 3 of the .version files (not the launcher one) worked for me.

Apathy777

None of this crap works. I did everything in this thread... everything. Crossed every T, dotted every I etc etc. I don't have any errors... My launcher just won't acknowledge any new patch. Works normal then goes to log in screen when I hit play. Everytime it's version 1.0.0... Love this game, love playing it, but I'm not going to sit here and pay money without getting anything in return. I put in a ticket hours ago on the issue and all I got in return was some automated reply about wanting my account information and asking if I had a subscription ... lol oh and an awesome link that took me right back to the support page I had initially opened my help ticket from. Given the choice I would play this game over my previous MMO, however it doesn't seem like I'm going to get to choose. I guess if I want to play anything at all I'm gonna have to go play that... At least my sub is still up over there. Get your stuff together ZOS. Your game rocks... your customer service sucks.

Duck

it works, but you might have to force it to start the install/patching. i did the steps but didn't force it to start, and that didn't work. Make sure it started "installing" then closed the launcher, and it seems to have worked.

NightOwl68

jmoore59 wrote: »

greenleej11b14_ESO wrote: »

** Warning, wall of text inc *** Sorry, it's the email I got from support :?

Soo, I just go this email about my 209 error. I don't want to do it though because I'm getting 301 errors now after "fixing" the 209 error

Hello There!

Jone and Jode bless our meeting. I hope this letter finds you well on this beautiful day in Tamriel.

After reading your letter, I found that you are unable to log in due to Error 209- PatchManifestError_VersionFail. We deeply apologize that you are experiencing such an error that prevents you from playing the game.

Please follow the steps that we have provided below to help solve the issue:
Navigate to your "My Documents" or "Documents" folder in the start menu.
Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.
Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.
Close out of all screens and return back to your desktop.
(These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)
Hold the Windows Key and press the letter "R"
Type in "MsConfig" into the Run box that opens and press enter.
Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)
Uncheck the "Load Start-Up Items" checkbox.
Press on the "Services" tab located at the top of the box.
Check the "Hide All Microsoft Services" checkbox.
Press the "Disable All" button.
Press Apply and Ok and you will be prompted to restart your computer.
Please restart your computer.
Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.
Thank you so much! Please let us know if you are able to log into the game.

Warmest Regards,

The Elder Scrolls Online Team


Anyone wanna give this a shot?

Followed those instructions did not fix the error.

Yeah tried that, still getting the error.

When I did the steps, I got the play button, started up the game and logged in.
Once I logged out and exited the game I got the error again.
Seem's all fixes are only temporary for me.

Alypius

So it looks like it'll be Wildstar this weekend, eh? I was hoping to actually have to make the choice, but it appears ZOE made it for me.

Rantog

Now What?

Followed this exactly.
- Cleared Recycle Bin
- Went to the game folders, Deleted all 4 .version files.
- Ran the patcher
- Waited through "Updating" til it began the actual Download of 20+ gigs.
- Closed
- Went to Recycle Bin and Recovered the 4 files (overwrote the one that asked)

Ran the launcher again...



I even used the RARed version files provided to see if that would help. Same thing.
Now I can't even Try to patch.

WolfHeart

Can't do much now until they bring out a fix for this instead of offering temporary workarounds.

YstradClud

Worked for me. All fixed thanks

Furniture

Still no reply from ZOS, pathetic .

Kosar

this is an absolutely common error that happens in pc/online gaming. in like 9 major mmo's, i've had to do this EXACT process a dozen times. should it happen? no. does it happen? unfortunately.

if you cannot follow all the directions above, do not attempt them because you are causing yourself more problems. you should instead take a deep breath, realize this game should not dictate your mental health, and play again tomorrow.

the amazing bunch of people who came out of the woodwork for this game to do nothing but cry about not playing, cry about bugs, and claim these things "never happen" anywhere else... I mean ffs, healthcare.gov had less people crying about it than this game and Fox News is not even involved in covering ESO.
people need to get their heads on straight and/or stop talking in public.

revanghost

Ridiculous that we have to do all these steps to fix something that should have been tested before it was released.

Zazzix

restart pc, reopen the launcher and repair. after the verification the game loaded fine, good luck

ArcaneBlue

tried everything I could think of and it's still giving me 209.
patched the game, repaired it, ran the game consultant... nope, still 209.
the weird thing is after I run the game consultant and click "apply", I can play.
but once I exit the game, ta-da, 209 again.
this is super duper annoying.

I've contacted ZOS customer support, explained the situation in detail and what did I get? "greetings adventurer, thank you for contacting us. we apologize blah blah blah......you should first try to repair the game client by following the process below blah blah blah

hello, I said in the enquiry form that I've already tried all those steps, for the love of Akatosh!

Rantog

effinshiddy wrote: »

this is an absolutely common error that happens in pc/online gaming. in like 9 major mmo's, i've had to do this EXACT process a dozen times. should it happen? no. does it happen? unfortunately.

Really? 9?
Please name a few.
I've been involved with MMO development since 1997, and never seen this "common" error, nor any error that required this particular workaround.

I recall the need to delete files from the Ultima Online installation to allow a patch, one time, and it didn not require any further actions to accomplish.

And I recall an issue which required creating a text file containing nothing but a specific numeric value, and nothing more.

I recall no game that ever had a version error that required this kind of walk-through to repair, nor were those others necessary for more than One Hour before the respective companies applied a patch to repair the issue.

michaelpatrickjonesnub18_ESO

The only solution that worked for me is clicking on the settings icon and changing it to EU server, then clicking apply.

Then set it back to NA server, and click apply.

This works every time for me. If not, I just keep doing it until it does work.

The launcher is bugged out. Just need to shock it into functioning by turning it off and on, starting and stopping repair, beating it with a war hammer, etc...

This game might be ready for the crusher.

I can't decide if it's an old Chrysler with a defective 2.7-liter engine, or a late '90's Ford Taurus.