(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ]

  • felixgamingx1
    felixgamingx1
    ✭✭✭✭
    Basically what you all doing is unpatching the new patch and bypassing checker by having the latest exe
  • Nacht
    Nacht
    ✭✭✭
    Why the h377 did a player have to root around and figure this *** out?? [snip]

    [edited for bashing]
    Edited by ZOS_Icy on May 25, 2025 6:17PM
    Life is like a pack of wolves -

    If you don't face it head on it'll come at you from all sides and rip your throat out.
  • Kanedo
    Kanedo
    Ok folks i know some of you are getting a "fix" but its a one shot deal.. the Program Data folder dont actually hold anything aside from a place holder folder where the Patches go.. when the game aint in patch progress its empty.. Deleting this folder just forces the launcher into repair mode. You still need to patch the game after wherein the problem arise as a great number of folk can not get the patch. bypassing the launcher etc only gives you a oneshot loging if your lucky and your on an old version so its pointless anyways.. Zenimax need to fix the issue not the *** players...
    god that was a lot of text for 4am... :(
  • Lee
    Lee
    ** Warning, wall of text inc *** Sorry, it's the email I got from support :?

    Soo, I just go this email about my 209 error. I don't want to do it though because I'm getting 301 errors now after "fixing" the 209 error

    Hello There!

    Jone and Jode bless our meeting. I hope this letter finds you well on this beautiful day in Tamriel.

    After reading your letter, I found that you are unable to log in due to Error 209- PatchManifestError_VersionFail. We deeply apologize that you are experiencing such an error that prevents you from playing the game.

    Please follow the steps that we have provided below to help solve the issue:
    Navigate to your "My Documents" or "Documents" folder in the start menu.
    Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.
    Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.
    Close out of all screens and return back to your desktop.
    (These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)
    Hold the Windows Key and press the letter "R"
    Type in "MsConfig" into the Run box that opens and press enter.
    Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)
    Uncheck the "Load Start-Up Items" checkbox.
    Press on the "Services" tab located at the top of the box.
    Check the "Hide All Microsoft Services" checkbox.
    Press the "Disable All" button.
    Press Apply and Ok and you will be prompted to restart your computer.
    Please restart your computer.
    Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.
    Thank you so much! Please let us know if you are able to log into the game.

    Warmest Regards,

    The Elder Scrolls Online Team


    Anyone wanna give this a shot?

    This actually worked for me and I'm in the game. - Thanks!
  • Tymn
    Tymn
    forexownsvuct's instructions worked for me. Thanks very much, and thanks wrlifeboil for reposting
  • DragonMother
    DragonMother
    ✭✭✭
    Well, I'd been working on getting my launcher and patch update since around noon central US time here. I'm going to bed. Maybe zenimax will have a fix in the morning, I sure as hell am not staying up to find out.
    Demi, Adult female, Guild leader, Roleplayer & TES enthusiast
    Status: Inactive until further notice.
    I trust my instincts, more than I trust other peoples opinions.
    Four years, and still present. Sanguine still lives.
  • Nacht
    Nacht
    ✭✭✭
    Only one word can possibly describe this, and that word is..., drum roll please..., WOW.

    Well, one of Eve-Online's updates deleted a windows core system file and disabled people's entire computers... and it took them a few hours to realize it and days to repair. Luckily those who installed somewhere other than Root had no problems and didn't even notice the flaw (like me).

    [snip]
    [edited for bashing]
    Edited by ZOS_Icy on May 25, 2025 6:18PM
    Life is like a pack of wolves -

    If you don't face it head on it'll come at you from all sides and rip your throat out.
  • robroeb14_ESO
    robroeb14_ESO
    ✭✭
    i got it to work using the diagnostic tool first try. i didn't have to delete or move any files
  • ignoroticb14_ESO
    This does not work for everyone. I tried repairing, I tried moving the .version files, and I tried the diagnostic tool. And on top of that, the reinstall went all the way through until at the very end it told me the download was corrupt and I have to reinstall a second time. This is unacceptable.
  • nzblustone
    nzblustone
    ✭✭
    Deleting the 4 .version files, opening and closing launcher, then restoring 3 of the .version files (not the launcher one) worked for me.
    Founder of Imperial Traders Guild [NA] [PC-mac] • Guild WebsiteESO Forum Thread

    Auron Lightblaze [Templar Heals] • Auron-khul [DK Tank] • Auronair [Sorc DPS] • Auronkha [NB DPS] • Brother Auron [Warden TBD]
  • Apathy777
    Apathy777
    None of this crap works. I did everything in this thread... everything. Crossed every T, dotted every I etc etc. I don't have any errors... My launcher just won't acknowledge any new patch. Works normal then goes to log in screen when I hit play. Everytime it's version 1.0.0... Love this game, love playing it, but I'm not going to sit here and pay money without getting anything in return. I put in a ticket hours ago on the issue and all I got in return was some automated reply about wanting my account information and asking if I had a subscription ... lol oh and an awesome link that took me right back to the support page I had initially opened my help ticket from. Given the choice I would play this game over my previous MMO, however it doesn't seem like I'm going to get to choose. I guess if I want to play anything at all I'm gonna have to go play that... At least my sub is still up over there. Get your stuff together ZOS. Your game rocks... your customer service sucks.
  • Duck
    Duck
    ✭✭✭
    it works, but you might have to force it to start the install/patching. i did the steps but didn't force it to start, and that didn't work. Make sure it started "installing" then closed the launcher, and it seems to have worked.
    What I lack in gameplaying ability I make up for in smack talk.
  • NightOwl68
    NightOwl68
    ✭✭
    jmoore59 wrote: »
    ** Warning, wall of text inc *** Sorry, it's the email I got from support :?

    Soo, I just go this email about my 209 error. I don't want to do it though because I'm getting 301 errors now after "fixing" the 209 error

    Hello There!

    Jone and Jode bless our meeting. I hope this letter finds you well on this beautiful day in Tamriel.

    After reading your letter, I found that you are unable to log in due to Error 209- PatchManifestError_VersionFail. We deeply apologize that you are experiencing such an error that prevents you from playing the game.

    Please follow the steps that we have provided below to help solve the issue:
    Navigate to your "My Documents" or "Documents" folder in the start menu.
    Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.
    Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.
    Close out of all screens and return back to your desktop.
    (These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)
    Hold the Windows Key and press the letter "R"
    Type in "MsConfig" into the Run box that opens and press enter.
    Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)
    Uncheck the "Load Start-Up Items" checkbox.
    Press on the "Services" tab located at the top of the box.
    Check the "Hide All Microsoft Services" checkbox.
    Press the "Disable All" button.
    Press Apply and Ok and you will be prompted to restart your computer.
    Please restart your computer.
    Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.
    Thank you so much! Please let us know if you are able to log into the game.

    Warmest Regards,

    The Elder Scrolls Online Team


    Anyone wanna give this a shot?

    Followed those instructions did not fix the error.

    Yeah tried that, still getting the error.

    When I did the steps, I got the play button, started up the game and logged in.
    Once I logged out and exited the game I got the error again.
    Seem's all fixes are only temporary for me.
    Edited by NightOwl68 on April 16, 2014 3:26AM
  • Alypius
    Alypius
    ✭✭
    So it looks like it'll be Wildstar this weekend, eh? I was hoping to actually have to make the choice, but it appears ZOE made it for me.
  • Rantog
    Rantog
    ✭✭✭✭
    Now What?

    Followed this exactly.
    - Cleared Recycle Bin
    - Went to the game folders, Deleted all 4 .version files.
    - Ran the patcher
    - Waited through "Updating" til it began the actual Download of 20+ gigs.
    - Closed
    - Went to Recycle Bin and Recovered the 4 files (overwrote the one that asked)

    Ran the launcher again...
    failed.gif


    I even used the RARed version files provided to see if that would help. Same thing.
    Now I can't even Try to patch.
    Edited by Rantog on April 16, 2014 3:35AM
  • WolfHeart
    WolfHeart
    Can't do much now until they bring out a fix for this instead of offering temporary workarounds.
  • YstradClud
    YstradClud
    ✭✭✭✭
    Worked for me. All fixed thanks :smile:
    |Pascweten| Breton Templar PC NA
    |Ceaulin| Bosmer Templar Xbox NA
  • Furniture
    Furniture
    ✭✭
    Still no reply from ZOS, pathetic .
  • Kosar
    Kosar
    ✭✭✭
    this is an absolutely common error that happens in pc/online gaming. in like 9 major mmo's, i've had to do this EXACT process a dozen times. should it happen? no. does it happen? unfortunately.

    if you cannot follow all the directions above, do not attempt them because you are causing yourself more problems. you should instead take a deep breath, realize this game should not dictate your mental health, and play again tomorrow.

    the amazing bunch of people who came out of the woodwork for this game to do nothing but cry about not playing, cry about bugs, and claim these things "never happen" anywhere else... I mean ffs, healthcare.gov had less people crying about it than this game and Fox News is not even involved in covering ESO.
    people need to get their heads on straight and/or stop talking in public.
  • revanghost
    revanghost
    ✭✭✭
    Ridiculous that we have to do all these steps to fix something that should have been tested before it was released.
  • Zazzix
    Zazzix
    restart pc, reopen the launcher and repair. after the verification the game loaded fine, good luck
  • ArcaneBlue
    ArcaneBlue
    ✭✭✭
    tried everything I could think of and it's still giving me 209.
    patched the game, repaired it, ran the game consultant... nope, still 209.
    the weird thing is after I run the game consultant and click "apply", I can play.
    but once I exit the game, ta-da, 209 again.
    this is super duper annoying.

    I've contacted ZOS customer support, explained the situation in detail and what did I get? "greetings adventurer, thank you for contacting us. we apologize blah blah blah......you should first try to repair the game client by following the process below blah blah blah

    hello, I said in the enquiry form that I've already tried all those steps, for the love of Akatosh!
    #teamEmeric
  • Rantog
    Rantog
    ✭✭✭✭
    this is an absolutely common error that happens in pc/online gaming. in like 9 major mmo's, i've had to do this EXACT process a dozen times. should it happen? no. does it happen? unfortunately.

    Really? 9?
    Please name a few.
    I've been involved with MMO development since 1997, and never seen this "common" error, nor any error that required this particular workaround.

    I recall the need to delete files from the Ultima Online installation to allow a patch, one time, and it didn not require any further actions to accomplish.

    And I recall an issue which required creating a text file containing nothing but a specific numeric value, and nothing more.

    I recall no game that ever had a version error that required this kind of walk-through to repair, nor were those others necessary for more than One Hour before the respective companies applied a patch to repair the issue.
  • michaelpatrickjonesnub18_ESO
    The only solution that worked for me is clicking on the settings icon and changing it to EU server, then clicking apply.

    Then set it back to NA server, and click apply.

    This works every time for me. If not, I just keep doing it until it does work.

    The launcher is bugged out. Just need to shock it into functioning by turning it off and on, starting and stopping repair, beating it with a war hammer, etc...

    This game might be ready for the crusher.

    I can't decide if it's an old Chrysler with a defective 2.7-liter engine, or a late '90's Ford Taurus.
  • Xionar
    Xionar
    ✭✭✭
    Process of deleting version files>starting client>closing client>restoring version files worked perfect for me.

    Thanks for the solution :)
  • tylerhalversonb16_ESO
    This worked 100% for me. On Mac, there are only 3 .version files. Thanks for the fix!

    Edit: After trying launcher again, I'm getting the same error, and the old fix is NOT working anymore.
    Edited by tylerhalversonb16_ESO on April 16, 2014 7:00AM
  • Saerydoth
    Saerydoth
    ✭✭✭✭
    This DOES work, but you have to delete the Bethesda.net_launcher.version file EVERY time you open the launcher. Because if you leave it open for a few minutes, it downloads an incorrect update again and borks itself.

    This is solely a problem with the launcher - the game itself is fine and can be launched by running eso.ese manually.
  • Ivywreath
    Ivywreath
    This worked for my guildies and I. Technically savvy people only. If you aren't comfortable mucking around with windows files, then don't. Wait for Zeni to fix this nonsense. They are going to have to.

    http://www.reddit.com/r/elderscrollsonline/comments/234evi/vancouver_bc_eso_players_cant_login_possible/
  • Vikova
    Vikova
    ✭✭✭✭✭
    Didn't work for me. Starting up the launcher after deleting the version files killed the whole game folder for me.

    My new internet has a maximum usage under the game size. So it will cost me over forty dollars to redownload this. Fun.
    Edited by Vikova on April 16, 2014 4:57AM
Sign In or Register to comment.