(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ]

Rhoric

Also in my talks with customer service. The servers techs are on this problem, myself and one other poster that I know of gave this info of the working IPs and the bad IPs to ZOS

Blackwidow

I uninstalled everything ESO on my computer, downloaded it from scratch and I still have login bug.

Rhoric

@Blackwidow please go to this topic http://forums.elderscrollsonline.com/discussion/80209/found-the-root-cause-of-many-login-issues-with-workaround-for-error-209/p1

This will get you around the error 209

tophernub18_ESO1

the combination of deleted files and the direct connect worked for me. Point isn't lost that Zeno is SUCKING at effective communication with players. I would have expected a launcher message update at this point: link through to a message here on the boards. The community manager needs to be fired.

tophernub18_ESO1

Also mentioning: I sub to a DNS service (to benefit from all that juicy US content on Netflix etc..) and running two computers with two seperate accounts. The other computer running through the same network has zero problem. The only difference? I left the main computer launcher up all day so it could theoretically "patch" while I was at work. Meanwhile the second computer was off. When I came home from work, the main left running was f*ck*d while the other is fine after patch. My guess: the 'auto-restart launcher' code they just introduced in the last patch failed, caused a version check conflict etc... meh.. Zeno better pull it together... it feels like amateur hour on the community management side of things. Effective, informative and timely communication will keep anger down a bit... so far no evidence this is being done really.

lee.vanderlipub17_ESO

Zenimax, for the love of this game, please issue a damn patch to fix the launcher. While I'm sure you all are working feverishly, please issue a statement to your customers, communication will go a long way at this point. Why companies like this feel that not saying anything is better than saying something is beyond me.

Send out a tweet saying that "We are working on the launcher issues and other bugs, please know we value you as customers we understand your frustrations. Know we are working on things and hope to have a fix soon". Is that so damn hard to do?

Instead you have workarounds that don't work for everyone, myself included. I don't feel that I should have to manipulate game files to get the game working. If this is a fix then bundle it up, restart the servers, and issue the patch.

I'd love to see ESO thrive and be one of the few MMO's that became successful but at this rate you are hemorrhaging subs and players are losing faith in the game. While I'm sure my simple posting here won't change the minds of those in charge at Zenimax, I pray that somehow you'll make some changes and become more open with the community and game you worked so hard to develop.

Darzil

It doesn't even look like a launcher fix, more a DNS/Load balancer one, or a patching server fix. I'd guess they are working on it, but there is probably some complexity. I think someone suggested it's an Amazon hosted service, so I wouldn't be surprised if they are hanging on Amazon customer service as much as we are waiting for them.

AtokadLayor

iv looked all over has there been NO response to this yet? not even a "were looking into it?" wow /clap zenimax...iv been defending you hard up until this point

lee.vanderlipub17_ESO

Darzil wrote: »

It doesn't even look like a launcher fix, more a DNS/Load balancer one, or a patching server fix. I'd guess they are working on it, but there is probably some complexity. I think someone suggested it's an Amazon hosted service, so I wouldn't be surprised if they are hanging on Amazon customer service as much as we are waiting for them.

Yeah I saw the post about it being DNS issues and it makes sense given the fact that if you restart the launcher enough times it will verify and allow you to hit the play button.

shadyjane62

Are you kidding? I believe I paid good money for this game. I am not getting what I paid for in any respect. Just spent 20 mins trying to get into my game because launcher just goes in circles. Not my job to fix what your bad code writers have broken.

Skellan

I saw this post, it got my hopes up but in the end this 100% fix failed me.. error 209 is making me learn towards not subbing

darkagejedi

Rhoric wrote: »

@Blackwidow please go to this topic http://forums.elderscrollsonline.com/discussion/80209/found-the-root-cause-of-many-login-issues-with-workaround-for-error-209/p1

This will get you around the error 209

This is not a viable fix for many people. We signed up to play a game, not become tech savvy or programmers. For those of you who are, great- more power to ya. But advice like that is super scary because somebody who is not tech savvy but desperate to play the game, will try it and mess up their whole system. So don't try stuff that you don't feel skilled to try, its not worth it.

On a Mac, the thing that worked, even though its a pain in the butt, is run the repair which says its downloading a much bigger file then it actually does. Let it go to 100% and then get out of the launcher, restart your Mac and reboot the launcher. Also, sometimes, just leaving the launcher open for a bit while you surf the internet, seems to work now and then. Obviously, these are temporary solutions, ESO needs to immediately fix this very serious issue- asap. You can't charge peeps for a game they can't play. Lots of positives to the game, just saying.

neowonderboy

This works, had to delete and run stuff couple of times to get it going.
The downloader doesn't actually redownload anything just to everyone complaining about that.

@seventh_pawnb16_ESO, you must be living under a rock. wow, aion,neverwinter, gw2 and rift etc had similar issues in the past bluddy troll.

ZiRM

I finally got my launcher straightened out after a complete uninstall and reinstall from physical disks. I think, as people have stated... that some of the servers they are using are messed up and it's luck of the draw if you get a good one or a bad one for patching/updating. They need to make an Official statement and communicate with their customers.

deheartb14_ESO

None of the fixes worked long for me. And since last night no matter what I do my launcher now insists on pretending that I have nothing installed and trying to do a fresh install. So I edited the folder name that my client was in and am now installing a fresh install for US server while playing the game on my backup client.

dlepi24

lol, this was stupid but it worked. I only had one .version file and it was my launcher. I'm guessing the others had gotten deleted maybe when i went to bed and ran the patch because It had redownloaded the game and had all these problems this morning. I just got the .version files from the post and put them back in the according files and ran the launcher again and it reimplemented the patch and i saw the glorious "play" button rather than "pause" or "repair" lol. Thanks for the help.

ungodlywarlock

I do have this error, but I have also had error 102 since DAY ONE of this game. The only way I can play the game AT ALL is to have a friend copy all of his game files from his computer onto an external drive, give me the files, then I have to run with the .exe file (so whenever they say "don't run the .exe" I just chuckle).

I've tried every single solution that people have posed ("restart the launcher!", big f'n L-O-L on that one) and nothing works to this day.

The launcher is crap.
I'd love it if there were reasonable mirrors to download the client that didn't involve the launcher for patch day, because until it gets fixed I am stuck bothering my friend every single time.

selixjm_ESO

Is anyone playing on the right version? Cause I can get into the game sure, but I'm still playing on 1.0.0.9 and I can't get the thing to patch. ><

ungodlywarlock

selixjm_ESO wrote: »

Is anyone playing on the right version? Cause I can get into the game sure, but I'm still playing on 1.0.0.9 and I can't get the thing to patch. ><

I think if you are getting into the game, just be happy.

selixjm_ESO

I'd rather have the right version as the mod said this could cause problems and there are enough problems already. >.>

RevTemerity

Having a spare computer which was throwing this error, I completely uninstalled the game, downloaded the installer, and let it run. What did I see once the client came up? Error 209. Re-installing the game is not a guaranteed fix.

LunaRae

There are many threads on all the errors going on, so apologies if this is already posted else-where.

I sent in a support request and I got a response I hadn't seen yet so I'm sharing on the forums, hope it helps others

1. Open your Launcher
2. Look at the top right hand corner for your Launcher for your Settings Option(looks like a gear icon)
3. Change Megaserver from NA to EU (or vice versa depending on which server you are usually on) and close out of the Launcher
4. Open the Launcher back up and go back to Settings and change the Megaserver back to the original server you had it on.
5. Again, close the Launcher.
6. Now once you open your Launcher back up, your issues should be resolved and/or the game launcher should allow you to again update your game.

FizzerUK

Xanadue wrote: »

Found a fix to this problem, go to account and cancel subscription. Whew feel so much better now that it is fixed.

Cancelled mine today before the free runs out.

This is a SHOCKING Pay2Play MMO.

I wonder how many account will still get charged.
I know mine was as soon as I subscribed, soon got it back with a complaint to PayPal.

Ivywreath

I can't believe Zeni hasn't even acknowledged this is a problem, on the forums or anywhere else. The lack of communication is absolutely atrocious. Not even a "We know this is a problem, we're working on it"?.

That players are having to engineer their own solutions with total silence from the company is outrageous. Zeni has dropped the ball on this one, really really bad.

I know things like this happen, major screw-ups have happened in all MMOs... what is amazing to me is the wall of silence.

Rhoric

They did post in another topic saying it was fixed earlier today.

Katsutoshi_ESO

"Kanedo/user"

54.217.220.128
why are you ping a server that's in ??

IP Location: Ireland Ireland Dublin Amazon.com Inc.
ASN: Ireland AS16509 AMAZON-02 - Amazon.com, Inc.,US (registered May 04, 2000)



Were try to ping ESO game server? think you got wrong ip!?

lslingsby1984rwb17_ESO

Perhaps if zenimax were not sitting around having a circle jerk this problem and many others might get fixed

Rhoric

Katsutoshi_ESO wrote: »

"Kanedo/user"

54.217.220.128
why are you ping a server that's in ??

IP Location: Ireland Ireland Dublin Amazon.com Inc.
ASN: Ireland AS16509 AMAZON-02 - Amazon.com, Inc.,US (registered May 04, 2000)



Were try to ping ESO game server? think you got wrong ip!?

That is one of the game server IPs

Komakino

Radaknem wrote: »

These are the version files that might be worth trying for the most recent patch.

Thanks alot, with your files it worked for me!

Komakino

Using Win8 be sure, that the launcher.exe AND the eso.exe is executed with administration rights. Right Mouse click on both files and check the administrator issue. After that delete the 4 version files and start the launcher. The launcher starts updating the 22 GB but NOT downloading it again. So after several minutes have fun with teso!