Maintenance for the week of January 6:
· [COMPLETE] NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
· [COMPLETE] NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ]
-
Thank you all, I now get error 200 and 201 when trying to log into the game. Is this a separate issue or just a volume of people trying to log in problem?1 -
cabbageub17_ESO✭✭✭Well yeah I pulled the 4 files out of the Zenimax Online folder but I have no idea where each individual one was. How could I reinsert them?2
-
Dreez✭✭They didn't fix anything. Everytime i open up my launcher, it wants to download 22g of files - and im not doing that. I deleted 4 small files, not 22gig.0
-
0
-
Dreez✭✭forexownsvuct wrote: »
The 4 files i deleted didn't take up 22gig of space, besides, i wouldn't know
which folder to put them back into.0 -
You keep saying "Client", forexownsvuct, I assume you mean the Launcher? The client could well be the Launcher or the game itself, so I'm just wondering.
This didn't work. I'd also like to point out that when you delete those files and start the Launcher it wants to download and reinstall the entire game. If I had space on the hard drive my where TESO is it would have already been doing it (instead of telling me I need 60 gigs free, which I don't have as TESO is installed there). I have a copy of the game folder backed up anyway (used it to install TESO on a friend's computer instead of him having to download it all), but it would still be a pain to have had it delete all the old files to begin again.
The first time I launched today post-patch the Launcher started normally and just went straight to "PLAY". I found this curious as before the servers went down I read there was to be a new patch, so I hit "Check for Updates" on the Launcher, and the "Error 209 - PatchManifestError_VersionFail" popped up.
This "fix" may just be getting you to "PLAY" and not actually patching the client (game client, the game itself). Has ANYONE actually gotten the patch?He will bring life to the dead, hope to the living, and for him the Gate will open.
The Unofficial Elder Scrolls Pages - the finest Elder Scrolls resource around!2 -
LunaRae✭✭✭✭I'll try this when I get home, assuming I still have the problem in 3 hours. Thanks to OP for posting and the individual who worked this out, appreciated.Stands-Strong-As-Snow ~ Argonian Templar DC NA V14
Ytheri ~ Argonian Nightblade EP Thornblade NA V14
Heals-All-Colours ~ Argonian Templar EP Thornblade NA V14
Stands-In-Still-Waters~ Argonian Sorcerer EP Thornblade NA V20 -
Bookwyrm✭✭✭✭This worked for me also, though I had to do it several times to get it "right."
1) Make sure you're not running the client already when you delete the files. This will screw the process up.
2) Go to your Zenimax Online folder (default, I believe, is in Program Files (x86). Inside the Zenimax Online folder, delete the following files:- Inside "Launcher" folder, delete "Bethesda.net_Launcher.version", then back out of the "Launcher" folder into the Zenimax Online folder.
- Inside "The Elder Scrolls Online" go to the "depot" folder, delete "depot.version" and go back to "TESO" folder.
- Go to the "game" folder and delete "game_player.version", then back out to "TESO" folder.
- Go to "vo_en" folder and delete "vo_en.version".
3) Launch your client. I had to launch mine as an administrator, but I've been having to do this since day one.
4) WAIT. Wait for the client to fail to launch. Mine came up with an "ABORT" dialogue box. Close any dialogue box that appears and make certain the client is no longer running.
5) Go to your recycle bin, select all four files, right-click "restore".
6) Restart your client.
I now no longer have the "cannot determine version" error or the "repair" button on my client, and am back to "play."
I hope the step-by-step helps. If clarification is needed, let me know.
EDIT: I noticed above that someone posted that they only needed to delete one version file (the one in the "game" folder). This may work for you too, so you may want to try that first if you don't want to hunt down the other three. Saves some steps.
Also, I am currently running the client and was able to log in, so this definitely fixed it for me. Edited by Bookwyrm on April 15, 2014 9:09PM
Bookwyrm - The Thread KillerDon't talk to me! I'm a shrub. - Frozen Man2 -
cezESO✭Thanks for the tip OP. Got it to work.
I'm in-game.. wheee.. cept still missing 30 bank slots and my items..0 -
Yam_of_the_Center wrote: »You keep saying "Client", forexownsvuct, I assume you mean the Launcher? The client could well be the Launcher or the game itself, so I'm just wondering.
This didn't work. I'd also like to point out that when you delete those files and start the Launcher it wants to download and reinstall the entire game. If I had space on the hard drive my where TESO is it would have already been doing it (instead of telling me I need 60 gigs free, which I don't have as TESO is installed there). I have a copy of the game folder backed up anyway (used it to install TESO on a friend's computer instead of him having to download it all), but it would still be a pain to have had it delete all the old files to begin again.
The first time I launched today post-patch the Launcher started normally and just went straight to "PLAY". I found this curious as before the servers went down I read there was to be a new patch, so I hit "Check for Updates" on the Launcher, and the "Error 209 - PatchManifestError_VersionFail" popped up.
This "fix" may just be getting you to "PLAY" and not actually patching the client (game client, the game itself). Has ANYONE actually gotten the patch?
changed post to say Launcher.
I think you have a separate issue. As we all have the patch. This is the next step.0 -
Didn't work for me sadly. This is a load of bollocks Zenimax and quite frankly you are proving that you don't care about the player base. Any other studio would take down the server immediately and get this sorted. Between you and the Gold Farmers that you do not deal with this mmo is becoming one big fustration rather than being fun!!!2 -
lupusrex✭✭✭I have removed the files, run the client, restored the files, run the launcher, and it still gives Error 209 when opened and when Repair is clicked. I have tried restoring my own files, the version files you posted, the supposedly new version files that someone else posted. None of this has convinced the launcher to update.
However, the game runs and lets me log in and apparently play when I open it directly from the EXE. Go figure. I assume it must have updated itself in the background since the launcher was active, and something about the new patch doesn't play well with the launcher. I'll post again if I have trouble actually playing the game.Martial Keen-Eye ~ Templar Healer/Archer ~ Daggerfall Covenant
"I ain't done nothin'."1 -
forexownsvuct wrote: »changed post to say Launcher.
I think you have a separate issue. As we all have the patch. This is the next step.
Cool.
It could be, though being a screenshotaholic I went back to my screenshot of when I first hit "Check for Updates" on the Launcher and apparently it was downloading 36.4 megs or so... so maybe I got some sort of patch, or perhaps just Launcher patch.
Now I'm stuck in a Repair loop, where 209 wants me to Repair and hitting Repair gives me 209.He will bring life to the dead, hope to the living, and for him the Gate will open.
The Unofficial Elder Scrolls Pages - the finest Elder Scrolls resource around!0 -
Phayz✭What "fixed" it for me:
Close launcher, go to: C:/Program Files/Zenimax Online/Launcher
Delete/Remove Bethesda.net_Launcher.Version, Run launcher, let it update. You might get the error, but the play button will appear, if the play button doesn't appear repeat the steps until it does.0 -
cabbageub17_ESO✭✭✭Okay that actually worked. I didn't know you could restore the file from your recycle bin and Windows would put it back where it was. I just had no idea what exact files they needed to go back into.0
-
cliveklgb14_ESO✭✭✭All I did to fix this was go to the launch setting control (ESO symbol by the close X).
Click the About.
Clicked the Game Consultant. Checked its version, then ran the scan.
After the can ran and produced the text file which you don't need. I then ran the repair, it scanned and repaired the files and it was ready to go. Took less than 10 minutes total.
Hope this helps some.2 -
scrubz✭This is the second time this has happen to me. the first time resulting in a whole download. The second time i was aware something bad was about to happen when i downloaded the patch at 56mb/s. Patch downloaded in about 5 seconds then it said repair. i came to forums immediately to read the posts. I'm About to start fixing the problem after reading this post and i see my client is saying saying play. so i clicked it and now im able to play. not sure why or how but it just started to work. no idea why im telling you all this maybe it can help someone who's smart.0
-
Jadeviper1974✭✭✭Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
@ZOS_GinaBruno Can you check this and see if this is legit?What is written above are my honest opinions. If you agree then; "Great!" If you disagree; "Great!" I really couldn't care less either way.1 -
Vyndetta✭✭✭Anytime I have to go in and delete files, I wonder at the competency of a company. Quit screwing around and get your heads in the game. I don't run add-ons of any sort, so there should be nothing to impede with the patching in this game.
What the hell is going on?!2 -
What "fixed" it for me:
Close launcher, go to: C:/Program Files/Zenimax Online/Launcher
Delete/Remove Bethesda.net_Launcher.Version, Run launcher, let it update. You might get the error, but the play button will appear, if the play button doesn't appear repeat the steps until it does.
Didn't work for, login timeout and second time error 301?
0 -
Jadeviper1974 wrote: »Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
@ZOS_GinaBruno Can you check this and see if this is legit?
The original post i posted was from a GM. We tested about 8 things. The found this. deleted the rest of the testing crap. this works.0 -
ZOS_GinaBrunoCommunity ManagerJadeviper1974 wrote: »Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
@ZOS_GinaBruno Can you check this and see if this is legit?
We're looking into this now to find out if it's indeed legit. Thanks for the heads up.
1 -
Jadeviper1974 wrote: »Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
It was from this post.
As this is the thread I've been frequenting, I've a question for people that have gotten it to launch... what is your Version down at the bottom of the Title/Login screen? Mine says Version: eso.live.1.0.0.968197He will bring life to the dead, hope to the living, and for him the Gate will open.
The Unofficial Elder Scrolls Pages - the finest Elder Scrolls resource around!0 -
Phayz✭qwertyburnsb16_ESO wrote: »What "fixed" it for me:
Close launcher, go to: C:/Program Files/Zenimax Online/Launcher
Delete/Remove Bethesda.net_Launcher.Version, Run launcher, let it update. You might get the error, but the play button will appear, if the play button doesn't appear repeat the steps until it does.
Didn't work for, login timeout and second time error 301?
Did you repeat the steps until it worked? I did this about 4-5 times to make sure it worked before posting.
0 -
Jadeviper1974✭✭✭forexownsvuct wrote: »Jadeviper1974 wrote: »Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
@ZOS_GinaBruno Can you check this and see if this is legit?
The original post i posted was from a GM. We tested about 8 things. The found this. deleted the rest of the testing crap. this works.
Then there shouldn't be a problem when the Mods check it out, but apparently following your advice has caused numerous folks to have to resort to a complete re-install. If this was done over the phone with a CSR then it might have only been a viable solution to your specific problem. I am not saying you posting this was malicious, but it very well may have been unknowingly irresponsible.What is written above are my honest opinions. If you agree then; "Great!" If you disagree; "Great!" I really couldn't care less either way.1 -
ZOS_GinaBrunoCommunity ManagerYam_of_the_Center wrote: »Jadeviper1974 wrote: »Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.
It was from this post.
Ah, thanks! That is legit, and you can go ahead and follow the steps given there.0
