Extended maintenance Again ?

itsmeor

Isnt true .... of ? How can that be That we have more then 24 Hours maintenance in 1 week???? Something goes realy wrong, and no Information to the Player base why!!! Second time in the row you extend.... pffffff , and in 3 hours you extend again like Last time???

Sju

Not even provided with patch notes.

patdedub

Hope not another eleven hours maintenance cross fingers

Knipskastenmann

And again, only PS4 servers are affected. Pc and xbox are open for more than two hours by now. But, what's worse: again no communication.

Losing some alloys now 'cause I bet ZOS won't [Snip] it up twice in a row. [snip]

[Edited to remove Bashing and profanity bypass]

lillybit

You'd think especially after last week we might get a bit of communication.

The annoying thing is when things like this happen for PC during events they get it extended, we don't even get a mention

rrimöykk

I'll vote ZOS for Best Customer Service of year award. Mindblowingly awesome job for the past two weeks with extraordinary flawless information.

Grover

Yet again ZOS extend the PS maintenance window.
I spend money to have this game available and so far have lost over 20 hours of playtime in the last month.
This is unacceptable and if this continues I will be asking for a refund, due to the lack of a fit for purpose product.

lillybit

Torbschka wrote: »

[Quoted post was removed]

To be fair, playstation users were neglected way before the buy out!

Kiralyn2000

Torbschka wrote: »

[Quoted post was removed]

1) it's way too soon for the MS purchase to actually have any effect on their business.

2) if playstation were "second hand", they wouldn't spend as much maintenance time on them. (more maintenance time = more maintenance costs + less income from players. So extended maint costs them more money. That's not what you do for your "second hand" product)

ZOS_GinaBruno

We ran into an issue during maintenance specifically on PS4 and are working as quickly as we can to try and get a resolution.

Alpharos7

@ZOS_GinaBruno can we please have some answers as to what is going on? It is appalling the way PlayStation users are being treated.

demonology89

Yep both PC and Xbox servers have been up for over 2 hours, not losing much time grinding for boxes. While PS gets another extended maintenance. Not impressed.

Grover

Gina

It would seem your testing prior to patching is a bit on the lacking side, If this was a bank, then you'd be out of business due to the inadequate testing that should highlight issues. Also a lack of a plan B is evident in that you have to extend rather than revert to prior state and resolve issues before another roll out.

NiteFire

You guys realize it has nothing to do with being playstation right? If it was ready to go the servers would be back up. They are not artificially extending maintenance because of platform.
The servers that usually get the most trouble are EU servers and they have had extended down periods more than any other servers on all platforms. When everything is ready they will be up. It's not a conspiracy

Kel

NiteFire wrote: »

It's not a conspiracy

Still not wrong to ask why this keeps happening to one platform alone.

Conspiracy or not, it's never wrong to ask.

Alpharos7

ZOS_GinaBruno wrote: »

We ran into an issue during maintenance specifically on PS4 and are working as quickly as we can to try and get a resolution.

I just want to say that it is great to finally have some communication. This is all that we ask, rather than being left in the dark for hours on end.

Indigogo

NiteFire wrote: »

You guys realize it has nothing to do with being playstation right?

Ahhh scroll up. Gina herself just said this was ps4 specific. Again. After the same thing happened last week.

Torbschka

Dont expect to really play today, im pretty sure this extended maintenance will also get extended.

Mythreindeer

Grover wrote: »

Yet again ZOS extend the PS maintenance window.
I spend money to have this game available and so far have lost over 20 hours of playtime in the last month.
This is unacceptable and if this continues I will be asking for a refund, due to the lack of a fit for purpose product.

Let us know if you get your refund

lillybit

Lixiviant wrote: »

[Quoted post was removed]

If every negative message was removed this forum would be very empty

Mefromnorway

Feel this game now more offline then online evrytime im free from work this game down, last time extenden and today extenden. Paid member fee since i start play this game in 2015 from day 1 it come to ps4, soon i think loyal players should been rewarded, but i guess its only free players never pay member fee be rewarded with a free monts with evry new dlc open. When have loyal players been rewarded with something. . ?

Knipskastenmann

BTW @ZOS_GinaBruno: when can we expect the natch potes?

Wolfpaw

Contact Sony and file a complaint. Also ask them to take a count for all blue screen error crashes associated with your ESO/PS account.

You pay Sony PS plus to play ESO.

https://forums.elderscrollsonline.com/en/discussion/557390/contact-sony-support-for-every-issue#latest

Sony Support 1-800-345-7669

https://www.playstation.com/en-us/support/contact-us/

https://www.wikihow.com/Contact-PlayStation

example-
If you needed to file a complaint/return with a purchase from Amazon Prime, you wouldn't contact the manufacturer of item, you would contact Amazon Support.

Mefromnorway

Wolfpaw wrote: »

Contact Sony and file a complaint. Also ask them to take a count for all blue screen error crashes associated with your ESO/PS account.

You pay Sony PS plus to play ESO.

I play on PS5 still many blue screen game crash. Only difference is bluescreen looks grey now. As i understand Microsoft have buy Bethesda so i guess playstion will not be that much in priority.

Im sure in future it will be possible move game to pc or Xbox 🥸🤪🤨 i guess Microsoft own this game now.

Rittings

Let's play guess the extension!! I reckon at least another 4 hours... lol

Wolfpaw

Mefromnorway wrote: »

Wolfpaw wrote: »

Contact Sony and file a complaint. Also ask them to take a count for all blue screen error crashes associated with your ESO/PS account.

You pay Sony PS plus to play ESO.

I play on PS5 still many blue screen game crash. Only difference is bluescreen looks grey now. As i understand Microsoft have buy Bethesda so i guess playstion will not be that much in priority.

This has been a issue long before the purchase by Microsoft. Once again though, you pay Sony for access to ESO, this is on Sony to provide quality service.

Cyberpunk example

PizzaCat82

A little concerned that our small week for jubilee box farming has been cut short by at least 1/2 of a day.

Torbschka

Rittings wrote: »

Let's play guess the extension!! I reckon at least another 4 hours... lol

I say servers are up around in 6 Hours!

Goregrinder

itsmeor wrote: »

Isnt true .... of ? How can that be That we have more then 24 Hours maintenance in 1 week???? Something goes realy wrong, and no Information to the Player base why!!! Second time in the row you extend.... pffffff , and in 3 hours you extend again like Last time???

Computers can break more than once in a week. Servers are computers, and the cloud runs on servers.

Rittings

Torbschka wrote: »

Rittings wrote: »

Let's play guess the extension!! I reckon at least another 4 hours... lol

I say servers are up around in 6 Hours!

I'd give you good odds on a multiplier if you would like to add the option of them going back down after a short period of being up? looool

ZOS_ConnorG

Greetings all,

After review we have had to edit or remove several posts for rule violations, mostly Bashing. Ensure when engaging in a discussion that you keep said discussion civil, constructive, and within the rules.

You are welcome to review the Community Rules here.