EU Server Performance - Update from Matt Firor

Knootewoot

This should be a sticky... wait what?

KoultouraS

Trying to convince the Devs that their product will fail unless they start to pay attention to what the playerbase is concerned about, is a lost cause at this point.

I hope this company crushes and burns in future to come, as I can't think a better way to be compensated for the beyond humanly possible to accept indecency they have put all of us through.

Now go ahead and delete this.

valeriiya

I think the devs probably care about the game, Gina probably cares, art and music department, they care but the person holding the money doesn't care about anything except the $$ and that's the real problem. And condescending @ZOS_RobGarrett and @ZOS_RichLambert aren't helping by throwing sass around on here and Twitter.

melodeath

bump

Cążki

Some people digging deeper and we almost know EU Megaserer or client is not in EU but in USA. iit's disgusting news.

Gythral

melodeath wrote: »

bump

Dont just bump the thread = add something & ignore it (ZOs are)


--
The server has not got better, nothing has been done to improve things
all that has been do in screw up guild history so that almost no add-ons that use this are working correctly
@ZOS_MattFiror - when is something positive going to be done, rather that trying to cover the cracks up with toothpaste???

Ruinhorn

Problems, lags, performance...
bla-bla-bla
High ping, freezes...
bla-bla-bla

Everything players complain about cost nothing.
They still believe, ahem, companies care about individuals? Is it a joke? Are you truly from this planet?
Everyone here is a consumer, potential source of money. Not more.

Players buy DLC, so-called Chapters (big DLC), they spend tons of dollars, euros, whatever to buy fancy costumes, they pay each month for Crafting bag, they pay and pay and pay again and again, because there is nothing else to spend money to, yes?

Want to change something? Don't be a consumer and don't buy, if you wish to make your vote be hear.
Otherwise - every single complaining about game performance is nothing, but childish crying.

But it goes for 5 year and will go on until ESO will die decades later.
Just put up with it. It is not ESO specific problem, but our society in general.

Ydrisselle

Cążki wrote: »

Some people digging deeper and we almost know EU Megaserer or client is not in EU but in USA. iit's disgusting news.

Do you have any proof of that?

Wolfpaw

Nov 2017....
https://forums.elderscrollsonline.com/en/discussion/380707/main-thread-for-long-loading-screens/p1

SaintSubwayy

Ydrisselle wrote: »

Cążki wrote: »

Some people digging deeper and we almost know EU Megaserer or client is not in EU but in USA. iit's disgusting news.

Do you have any proof of that?

jeah, pls provide atleast alink or so to undermine your theory

JamilaRaj

Ydrisselle wrote: »

Cążki wrote: »

Some people digging deeper and we almost know EU Megaserer or client is not in EU but in USA. iit's disgusting news.

Do you have any proof of that?

No, he is just desperate and in denial, he does not want to accept the fact that this is happening, that the game is crap and ZOS can not and will not fix it, ever. So he and a few other desperados cling to the idea that the game is not crap, just the server is in the US.
Next week, they will bring up the classic "it is just DDOS from China/Russia" myth, you will see.

KoultouraS

How come this was pinned again?

ArenGesus

KoultouraS wrote: »

How come this was pinned again?

It's just lag stutter. I'm sure it will appear unpinned again momentarily. If not, it's probably you, not them - check your internet.

Daviiid_ESO

KoultouraS wrote: »

How come this was pinned again?

Someone called them out on trying to hide it and they panicked.

Zoltan_117

We can not wait till Q1 or later for the bigger improvements. We need all hands on deck now for the performance improvements.

Morgul667

Good job ZOS good job ...

Jhalin

So how are those improvements coming along?

KoultouraS

Jhalin wrote: »

So how are those improvements coming along?

In our Plans, no ETA though...

Xarc

Zos maybe only play US megaserver where all is fine.
Try EU now.

Protoavis73

Don't know but tonight on PC EU it was very smooth. Maybe everyone was enjoying the sun and not logged on, but I found it noticable smoother.

Mitrenga

Protoavis73 wrote: »

Don't know but tonight on PC EU it was very smooth. Maybe everyone was enjoying the sun and not logged on, but I found it noticable smoother.

Steam Summer Sale started yesterday.

ArchMikem

KoultouraS wrote: »

Trying to convince the Devs that their product will fail unless they start to pay attention to what the playerbase is concerned about, is a lost cause at this point.

I hope this company crushes and burns in future to come, as I can't think a better way to be compensated for the beyond humanly possible to accept indecency they have put all of us through.

Now go ahead and delete this.

Why are you even here.

KoultouraS

ArchMikem wrote: »

KoultouraS wrote: »

Trying to convince the Devs that their product will fail unless they start to pay attention to what the playerbase is concerned about, is a lost cause at this point.

I hope this company crushes and burns in future to come, as I can't think a better way to be compensated for the beyond humanly possible to accept indecency they have put all of us through.

Now go ahead and delete this.

Why are you even here.

Why?
You ask why?

Why does one keep holding on any situation of his life, although the signs are against that?

a) He/she is either naive, or too romantic about it and he/she believes that something will someday change
b) He/she has spent a lot of time and/or money in it and refuses to be driven out because the other end
has never provided the essential.
Me and whoever complains about what this game should have provided and has almost never done so,
are the ones who you should support.
And here you are , coming on me, telling me what?

That "I shouldn't be around"? Is this your input to the whole debate????
Is this you response to the situation?
What about your attitude, are you gonna try the to pull off a "you don't have to be here" agenda?
Let me know, cause I really like to destroy fanboyism.

Mayrael

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

IwakuraLain42

Mayrael wrote: »

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

Sigh, this (unfortunate fact) has nothing to do with server housing/connectivity (or do you really thing ZOS is using IP connectivity like that ?)

There is a reason why a lot of server housing is located in Frankfurt: it's home of DE-CIX, Europe's 2nd largest commercial Internet Exchange node hub. A lot of companies choose the city for that reason.

Mayrael

IwakuraLain42 wrote: »

Mayrael wrote: »

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

Sigh, this (unfortunate fact) has nothing to do with server housing/connectivity (or do you really thing ZOS is using IP connectivity like that ?)

There is a reason why a lot of server housing is located in Frankfurt: it's home of DE-CIX, Europe's 2nd largest commercial Internet Exchange node hub. A lot of companies choose the city for that reason.

Nope, but it represents country infrastructure.

Edit:
Which is used by the server provider. DE-CIX is just a node, server needs to cennect to it somehow. Guess how?

Idinuse

Mayrael wrote: »

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

I suggest the servers in the icy north of Sweden!

Turelus

Cążki wrote: »

Some people digging deeper and we almost know EU Megaserer or client is not in EU but in USA. iit's disgusting news.

This again? It's been debunked so many times on the forums.

From what has been said the log-in servers (the ones you ping and get an NA IP) are NA, but the gameplay servers are Frankfurt Germany.

If the gameplay servers were in NA you would have more than 60-100 ping in low ping conditions. Just go play on PTS and you'll see the difference between EU and NA server ping.

IwakuraLain42

Mayrael wrote: »

IwakuraLain42 wrote: »

Mayrael wrote: »

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

Sigh, this (unfortunate fact) has nothing to do with server housing/connectivity (or do you really thing ZOS is using IP connectivity like that ?)

There is a reason why a lot of server housing is located in Frankfurt: it's home of DE-CIX, Europe's 2nd largest commercial Internet Exchange node hub. A lot of companies choose the city for that reason.

Nope, but it represents country infrastructure.

Edit:
Which is used by the server provider. DE-CIX is just a node, server needs to cennect to it somehow. Guess how?

By high-quality fibre connections. The report you quoted is for private internet connections. There is (and always was) a ton of a difference between private (home) and business internet connectivity.

Mayrael

IwakuraLain42 wrote: »

Mayrael wrote: »

IwakuraLain42 wrote: »

Mayrael wrote: »

Why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

"According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

Source:
https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

That's why I think ZOS should think about moving their EU servers somewhere else!

https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/

Sigh, this (unfortunate fact) has nothing to do with server housing/connectivity (or do you really thing ZOS is using IP connectivity like that ?)

There is a reason why a lot of server housing is located in Frankfurt: it's home of DE-CIX, Europe's 2nd largest commercial Internet Exchange node hub. A lot of companies choose the city for that reason.

Nope, but it represents country infrastructure.

Edit:
Which is used by the server provider. DE-CIX is just a node, server needs to cennect to it somehow. Guess how?

By high-quality fibre connections. The report you quoted is for private internet connections. There is (and always was) a ton of a difference between private (home) and business internet connectivity.

Not gonna argue with that, but in general Germany is far behind rest of the EU in this matter, thus I highly doubt they have better bussines infrastructure than e.g.g Sweden or even other countries that are investing in new technologies. Telekom for years neglected upgrades.