Video Proof of ESO's horrible servers not working as intended

Exodium

This just happened about 20 minutes ago on PS4 NA.

https://www.youtube.com/watch?v=bXqti1kxqyk



Literally one second we are all fighting in Cyrodiil and then next minute I just notice people are frozen on the screen, and my whole group just disconnects. Not sure why I am unaffected but I could tell I was on the verge of crashing too.

What on earth is going with ESO's servers lately??????????????????

When is this going to be fixed...

Turelus

I don't think anyone needed video proof to know there was an issue at this point.

The fix will come when ZOS figures out the issue I guess, if you haven't already check the dev tracker as it has a lot of posts from Gina and Jessica updating everyone. The latest was Gina saying ZOS are reaching out to ISP's of those effected.

ZOS_GinaBruno wrote: »

Hey everyone, thanks for sending in your tickets and trace routes. Based on our investigations and information from your submissions, we've reached out to internet providers where we are seeing problematic routes between users and our datacenters. We'll continue to keep you updated.

L2Pissue

more players have to quit the game and this will all be fixed ^^
the game simply cant handle the current sums

Exodium

Turelus wrote: »

I don't think anyone needed video proof to know there was an issue at this point.

The fix will come when ZOS figures out the issue I guess, if you haven't already check the dev tracker as it has a lot of posts from Gina and Jessica updating everyone. The latest was Gina saying ZOS are reaching out to ISP's of those effected.

ZOS_GinaBruno wrote: »

Hey everyone, thanks for sending in your tickets and trace routes. Based on our investigations and information from your submissions, we've reached out to internet providers where we are seeing problematic routes between users and our datacenters. We'll continue to keep you updated.

Yeah tbh didn't see her message. Ah well the video still makes for good video watching people disconnect and stand there like sitting ducks being killed by those few still remaining

Rohamad_Ali

Turelus wrote: »

I don't think anyone needed video proof to know there was an issue at this point.

The fix will come when ZOS figures out the issue I guess, if you haven't already check the dev tracker as it has a lot of posts from Gina and Jessica updating everyone. The latest was Gina saying ZOS are reaching out to ISP's of those effected.

ZOS_GinaBruno wrote: »

Hey everyone, thanks for sending in your tickets and trace routes. Based on our investigations and information from your submissions, we've reached out to internet providers where we are seeing problematic routes between users and our datacenters. We'll continue to keep you updated.

Yes and I think they are correct as not everyone is being effected .

Turelus

L2Pissue wrote: »

more players have to quit the game and this will all be fixed ^^
the game simply cant handle the current sums

Stop spreading misinformation, that's not been proven to be the case.
If anything the comment theme coming out right now is it's actually routing issues in regards to some ISP's.

Qbiken

This is my everyday experience whenever I go to PvP Been like this since day 1.

Vapirko

@Qbiken where do you play from and what platform? If it's always that bad for you there's likely some tweaks or improvements you can make on your end to help a little.

wolfxspice

when the game first came out on xbox, one of the first battles i had was right their, there was probably over 200 people their, and i didn't have any connection issues at all, it ran perfectly, now i cant get into a fight with more than 50 or i get the screech of death, then sent to my home screen.

Huyen

People seem to forget that PvP isnt fixed like PvE is where you fight with a group you formed yourself till a maximum limit. PvP on the other hand is AllvsAll, wich is giving a lot more strain on the server-capacity, and your computer to get all data in and out. That is what is causing the lag. So stop blaming PvP-lag on ZoS. They cant help it either. Its a side-effect of 80vs80vs80 people fighting each other, when there is no party in the fight that has predictable moves like a trial-boss has.

Rohamad_Ali

Huyen wrote: »

People seem to forget that PvP isnt fixed like PvE is where you fight with a group you formed yourself till a maximum limit. PvP on the other hand is AllvsAll, wich is giving a lot more strain on the server-capacity, and your computer to get all data in and out. That is what is causing the lag. So stop blaming PvP-lag on ZoS. They cant help it either. Its a side-effect of 80vs80vs80 people fighting each other, when there is no party in the fight that has predictable moves like a trial-boss has.

This is a different kind of lag being reported where certain ports stop responding because of carrier connectivity issues . It's not standard server lag . When I had it a few days ago it was really weird .

Dracofyre

i think someone created "boot program" in order to cheat to win.
started as small kick target player, then almost massive bootings and then crash other zones.

i have seen similar program years ago with a kill button cheat when someone revive at lifestone and caught in death loop trap to drop all items til none left. and kill all mobs inside a dungeon with 1 click and even killed other players not pvp tag. those revived reported to GM and caught the cheater and ban for life and all the accounts owned by banned player involved in cheatings. not all recovered to original owners.
it was before devs created bound items so that cant be stolen.

and other event occur when someone make duplicate items that causing server crash, like Asheron's Call' "Darktide" PvP server by making copies of "Nexus Core" armor set, one of rarest unique set per server, nearly 50% of players in that guild wearing it. higher quality set than shadow shard armor set. devs took all the counterfiets and original Nexus from that server.

IlCanis_LupuslI

Xbox, lots of lag and crashes every 15 min in PvP and every 30 min in pve as well

Swifigames

Is it possible the issues have been here for some time and have only recently gotten worse?
If so, I wouldn't be too surprised to find out that this is the reason the ESO team is giving away 5 free day's of ESO Plus & Dwarven Crates just for logging in. It would make perfect sense that they are trying to pull as many people as they can into the servers so they can collect more data and get to the bottom of the issue properly.
You can't address all problems without the players and the more players logged in sending data, the more results for narrowing it down to the exact issue.

I could be wrong, but I bet that's what they are doing with the ESO trial and free crates. Thoughts?

Thogard

This wasn't a bad ATT node... this was just bad ZOS servers.

Exodium

Swifigames wrote: »

Is it possible the issues have been here for some time and have only recently gotten worse?
If so, I wouldn't be too surprised to find out that this is the reason the ESO team is giving away 5 free day's of ESO Plus & Dwarven Crates just for logging in. It would make perfect sense that they are trying to pull as many people as they can into the servers so they can collect more data and get to the bottom of the issue properly.
You can't address all problems without the players and the more players logged in sending data, the more results for narrowing it down to the exact issue.

I could be wrong, but I bet that's what they are doing with the ESO trial and free crates. Thoughts?

100%. When I saw the free eso membership for 4 days I figured it was to compensate for all these issues.

Turelus

InvitationNotFound wrote: »

Funny how some white knights trying to defend ZOS once again.

Blaming the ISPs is pretty low. And the issue won't be fixed... Take look on the list of open issues and how they are handling everything since release. Furthermore, it is a PVP issue and they simply don't care about it.

They've dealt with most issues that have arisen since release, just new ones have come up and those will be dealt with in time as well. People are quick to forget all the good things which have happened in the games development.

ZOS has nothing to gain by lying about the cause of this and if they're going as far as to get in contact with ISPs then they're taking it pretty seriously. In regards to PvP ZOS has had a love hate relationship with how they've dealt with issues I will give you that, but again ignoring that perfect balance every expects and normal latency issues they've fixed a lot of the bugs which have come up over the years.

Any way I think I got some stains on my white armour and cape, I need to go clean them off.

ccfeeling

Fire those it staffs

Bonzodog01

This has been proven to be a bad node that everyone gets routed through managed by AT&T in Dallas just before the datacentre.

This now relies on AT&T fixing said node which is also known to have been bad for about 18 months now.

Will everyone PLEASE stop blaming ZOS.

This is almost completely outside their control, and said node had a particularly bad week last week.

Whats happening is ZOS are having to ring up AT&T and get them to reset the routers which temporarily relieves the problem until said routers begin to cascade crash again over a period of about 48 hours.

Its worth noting that all these problems you are seeing are only happening in the US. The EU servers aren't suffering any of these problems.

Saturn

It's a ddos, yeah, totally! *Sarcasm*

I do wish that ZOS would just come out and admit that their servers suck and can't handle the playerload, I mean it has been an issue since One Tamriel came out, and I feel like with the amount of money they make from the Crown Store they could invest in some more servers. Trials have recently also been incredibly frustrating when everyone has constant pingspikes and crashes. At some point they have to focus on making the game better and forfeit a bit of their profit to make it happen, lest it reaches a point where the game becomes entirely unplayable.

Rohamad_Ali

Saturn wrote: »

It's a ddos, yeah, totally! *Sarcasm*

I do wish that ZOS would just come out and admit that their servers suck and can't handle the playerload, I mean it has been an issue since One Tamriel came out, and I feel like with the amount of money they make from the Crown Store they could invest in some more servers. Trials have recently also been incredibly frustrating when everyone has constant pingspikes and crashes. At some point they have to focus on making the game better and forfeit a bit of their profit to make it happen, lest it reaches a point where the game becomes entirely unplayable.

That's a great idea . They should totally make an announcement and just admit failure .

[/sarcasm]

Sigtric

Saturn wrote: »

It's a ddos, yeah, totally! *Sarcasm*

I do wish that ZOS would just come out and admit that their servers suck and can't handle the playerload, I mean it has been an issue since One Tamriel came out, and I feel like with the amount of money they make from the Crown Store they could invest in some more servers. Trials have recently also been incredibly frustrating when everyone has constant pingspikes and crashes. At some point they have to focus on making the game better and forfeit a bit of their profit to make it happen, lest it reaches a point where the game becomes entirely unplayable.

Do you have any sort of clue how this sort of stuff works? Just add more servers! Lol

Any clue who is actually hosting the game? Any clue what kind of hardware it's on?

Once they get "more servers" what do they do with them?

Or are you just letting your posterior do your talking?

starkerealm

Turelus wrote: »

Any way I think I got some stains on my white armour and cape, I need to go clean them off.

Use troll's tears; that stuff is salty as hell.

TequilaFire

"You can lead a horse to water, but you can't make him drink."

Balamoor

L2Pissue wrote: »

more players have to quit the game and this will all be fixed ^^
the game simply cant handle the current sums

I'll take the warning for this.

You're an idiot.

Sigtric

Balamoor wrote: »

L2Pissue wrote: »

more players have to quit the game and this will all be fixed ^^
the game simply cant handle the current sums

I'll take the warning for this.

You're an idiot.

If only I could give you an agree and an awesome on the same post.

InvitationNotFound

Turelus wrote: »

InvitationNotFound wrote: »

Funny how some white knights trying to defend ZOS once again.

Blaming the ISPs is pretty low. And the issue won't be fixed... Take look on the list of open issues and how they are handling everything since release. Furthermore, it is a PVP issue and they simply don't care about it.

They've dealt with most issues that have arisen since release, just new ones have come up and those will be dealt with in time as well. People are quick to forget all the good things which have happened in the games development.

ZOS has nothing to gain by lying about the cause of this and if they're going as far as to get in contact with ISPs then they're taking it pretty seriously. In regards to PvP ZOS has had a love hate relationship with how they've dealt with issues I will give you that, but again ignoring that perfect balance every expects and normal latency issues they've fixed a lot of the bugs which have come up over the years.

Any way I think I got some stains on my white armour and cape, I need to go clean them off.

Well, i guess from somewhere the "Community Ambassador" is coming from, right? Wouldn't be the case if there would be some criticism from your side.

Take a look at all the issues that haven't been addressed and how long it takes to fix bugs which have a high severity on game play. Fixing crap after 2 years isn't something to be proud of. The *** list gets bigger with each update and some people like you keep defending it. If you would get served that *** anywhere else in your life you would complain, loudly. For whatever reason, in this case it seems to be okay for you. They way the handle bugs / exploits / performance is at a *** low. they simply don't care and give a *** about it.

Bonzodog01 wrote: »

This has been proven to be a bad node that everyone gets routed through managed by AT&T in Dallas just before the datacentre.

This now relies on AT&T fixing said node which is also known to have been bad for about 18 months now.

Will everyone PLEASE stop blaming ZOS.

This is almost completely outside their control, and said node had a particularly bad week last week.

Whats happening is ZOS are having to ring up AT&T and get them to reset the routers which temporarily relieves the problem until said routers begin to cascade crash again over a period of about 48 hours.

Its worth noting that all these problems you are seeing are only happening in the US. The EU servers aren't suffering any of these problems.

The EU severs have these issues as described here from time to time as well. Guess what, the aforementioned ISP isn't involved.
Just another pile of *** served to you by ZOS.

They *** on their customers, get back to reality and deal with it.

Exodium

I'm no computer genius but I have no issues with any other online MMO games and can HD stream pretty easily with my wired connection so I really can't see how it's anything but ESO's fault...conveniently intensifying and becoming consistent ever since Morrowind dropped.

Even if this ISP claim has some truth I love how Zenimax is deflecting the blame.

Elsonso

Bonzodog01 wrote: »

Whats happening is ZOS are having to ring up AT&T and get them to reset the routers which temporarily relieves the problem until said routers begin to cascade crash again over a period of about 48 hours.

I bet it would be hilarious if ZOS contacted AT&T to complain, and the AT&T customer service sent out an automated email telling them to reboot their router and marked it "Solved".

InvitationNotFound wrote: »

The EU severs have these issues as described here from time to time as well. Guess what, the aforementioned ISP isn't involved. Just another pile of *** served to you by ZOS.

There are multiple problems involved with performance across the different platforms and servers, and this one is specific to the NA servers and some of the people who use it. It isn't about EU lag, but there could be similar problems there. AT&T is a global company that provides internet infrastructure. AT&T has a huge data center in Frankfurt. I am not saying AT&T is the blame for everything that goes wrong with ESO, but to say that you are not going to have a problem caused by AT&T because you live in Europe and use the EU megaserver is not exactly true.

Edit: and it does not have to be AT&T. In EU, it could be any of the companies that make the path between the player and the server.

teladoy

They are fixing the lag issues every patch a little bit, thats what they are saying since 2014. That's why you will never notice a huge change at once, but the performance is getting better and better imperceptible to our 6 senses.

Jailbirdy

wolfxspice wrote: »

when the game first came out on xbox, one of the first battles i had was right their, there was probably over 200 people their, and i didn't have any connection issues at all, it ran perfectly, now i cant get into a fight with more than 50 or i get the screech of death, then sent to my home screen.

^^^this