Do you feel bad for the players that can no longer play ESO because of DX11?

AlnilamE

yes

Yes. I do.

Particularly since they were not clear on which cards would be supported (and some cards saying they are DX11 when they are just emulating.)

On top of that, I have had two friends who have ordered new cards and now the game won't install on their computers and ZOS support will not help them because originally they said their hardware didn't meet the requirements.

kevlarto_ESO

yes

Well its a bummer for them, but times change and advances just make somethings obsolete, but video cards go back a few generations that can support DX11, if your playing on a system with a built in no upgradeable card I am surprised your even able to play this game and many others. Working in the industry you would be surprised what you find people still using.

jcasini222ub17_ESO

yes

If thats an official stance from ZoS I'd love to see those correspondences posted here and to reddit. From a business perspective, no doubt in my mind, this dropping of support has been aggressively shaddy.

Like Ive said before there is a difference between 'giving notice' and 'making known'. Hell there were pts'ers with dx11 emulators, their ddi didnt read 11 and they were able to pts for ZoS to only be dropped on patch day. No emails regarding this change to recurring subs (think about that for a minute). No announcment on launcher. To be perfectly frank when I saw over a year ago d9 would be dropped it must have slipped my mind d10 would be too- on a forum post the only time Ive seen this info (note id do a search but the search function seems to hate me so forget it).

If this doesnt scream milk and ditch I honestly don't know what does. This isnt a critique on changing tech and tech moving forward. This is my stomach churning at the business desicion making, the treatment of customers. I can't imagine, well I kinda can, how quickly Id be fired from my job (financial anaylst/advisor) if I went about only 'giving notice' to customers.

I'm aware the ToS states that ZoS is obligated to actually do zero, but jesus there is a human element to business, try to work on it ZoS. Anyway, I'm out @AlnilamE post did it for me.

Korah_Eaglecry

no

I dont even know why this is a topic. Theres always this talk about 'PC MASTER RACE' and then when someone pulls that rug out from under people to reveal not everyone is running such a superior PC. Suddenly theres this attitude that theyre victims of something. They arent. DirectX9 is older than any operating PC out there right now. If you havent moved over to DirectX10 or 11 then youre not exactly the master race now are you? You constantly hear PC Players espouse the tired and old 'But we can upgrade' every time a disagreement breaks out over PC vs Console. And yet here we are with PC Players NOT doing what they swear by and getting caught with their pants down. And we should feel sorry for them?

xxxdcxxx

hope they will upgrade their rig and come back to Tamriel soon
And I'm excited about upcoming updates (as DX11 allows devs to implement new features)

goatlyonesub17_ESO

yes

xxxdcxxx wrote: »

hope they will upgrade their rig and come back to Tamriel soon
And I'm excited about upcoming updates (as DX11 allows devs to implement new features)

I finally got my new ($1600) computer on March 24th. I spent the first day with it getting it hooked up, downloading security software, my preferred browser, and software that I use a lot, and transferring personal files from my old computer using SD cards as trucks, and then it was time to download ESO.

I'm 24 hours into the download, and I've gotten only 1300 MB of the 36,600 MB game code. At this rate, I'll remain out-of-game for another 27 days. My DSL connection is working, on average, at only one-ninth of the speed it's supposed to have, but it is possible that Windows is simultaneously downloading a bunch of security updates that I don't know how to detect, let alone postpone.

TheValkyn

no

Get out of the Merethic Age.

goatlyonesub17_ESO

yes

You know, there is a good chance that I'm going to lose a lot of gold for sales through guild stores because the mails having the payments attached will expire before I can return to the game.

Likewise, my guild memberships will be probably terminated by the time I'm back on, assuming they haven't been terminated already.

So the update cost me some of my in-game benefits, as well as a lot of money in real life, plus work and time put into getting back in as quickly as possible, which, as it turned out, wasn't all that quickly.

Elsonso

.

goatlyonesub17_ESO wrote: »

xxxdcxxx wrote: »

hope they will upgrade their rig and come back to Tamriel soon
And I'm excited about upcoming updates (as DX11 allows devs to implement new features)

I finally got my new ($1600) computer on March 24th. I spent the first day with it getting it hooked up, downloading security software, my preferred browser, and software that I use a lot, and transferring personal files from my old computer using SD cards as trucks, and then it was time to download ESO.

I'm 24 hours into the download, and I've gotten only 1300 MB of the 36,600 MB game code. At this rate, I'll remain out-of-game for another 27 days. My DSL connection is working, on average, at only one-ninth of the speed it's supposed to have, but it is possible that Windows is simultaneously downloading a bunch of security updates that I don't know how to detect, let alone postpone.

Hint: If you are skilled with copying entire directories from one PC to the next, you can use a 64GB USB flash drive to copy "The Elder Scrolls Online" or "The Elder Scrolls Online EU" between computers. On the receiving computer, just run a Repair in the Launcher, then start the game, log in, and load a character. The game will sort out what it needs to sort out and you are good to go. Sometimes it takes a while to sort through things, let it finish. I do something like this every DLC, and with large patches, because I have two systems and it is faster than downloading and just as reliable.

CJohnson81

no

I don't feel sorry because in order to play this game on console, I had to buy a new console.

Volkodav

yes

Lysette wrote: »

ChrisGoesAFK wrote: »

I work in support and hate to see someone struggling to make things work. Worse yet is that there are people who simply cannot afford to spend the money on upgrades. For some $40 can make or break a week or even a month.

That said I also understand the other side of it. Technology changes and at some point it’s no longer possible to offer support.

This is a very strange kind of argument to me - what if their hardware would stop working?- Do these people not plan ahead and have some reserves to replace failing hardware then? Will they be offline for months to come in this case?-

I was offline until I got a new video card.I went nutz! I was inworld one evening,the next day not able to play. I thought my NVIDIA GeForce card was doing fine and I found out it didnt support DX11. So I was out.

stewart.leslie76b16_ESO

xxxdcxxx wrote: »

hope they will upgrade their rig and come back to Tamriel soon
And I'm excited about upcoming updates (as DX11 allows devs to implement new features)

You are aware that DX11 is resource heavy (causing a drop in fps over DX9) and is only really beneficial for shadows?

frethopper

yes

Revisiting this subject after a few months as an important point is still getting buried...

ZOS do many things well I think, but one thing that consistently seems to let them down is communication with the player base. I didn't have a problem with this change, but I'm still upset over the way it was carried out. The only notable reference to the change prior to its implementation was a small section in the middle of the Thieves Guild DLC pre release notes. Never mind if you didn't see it though, because you'd have spotted the issue when logging onto the PTS right? Wrong! Because ZOS didn't implement this change on PTS when they released the DLC there. For myself and many other players, the first time we got to know about this massively critical change was when we tried to log on after installing the DLC. Looking back I think this easily represents the worst customer service I've ever encountered from an online games provider in 20 years. Even now I am STILL unable to play ESO on my main gaming PC. I doubt this would be the case if ZOS had issued a suitable warning.

ZOS, I still love you, but for pities sake talk to your customers.

ADarklore

no

frethopper wrote: »

Revisiting this subject after a few months as an important point is still getting buried...

ZOS do many things well I think, but one thing that consistently seems to let them down is communication with the player base. I didn't have a problem with this change, but I'm still upset over the way it was carried out. The only notable reference to the change prior to its implementation was a small section in the middle of the Thieves Guild DLC pre release notes. Never mind if you didn't see it though, because you'd have spotted the issue when logging onto the PTS right? Wrong! Because ZOS didn't implement this change on PTS when they released the DLC there. For myself and many other players, the first time we got to know about this massively critical change was when we tried to log on after installing the DLC. Looking back I think this easily represents the worst customer service I've ever encountered from an online games provider in 20 years. Even now I am STILL unable to play ESO on my main gaming PC. I doubt this would be the case if ZOS had issued a suitable warning.

ZOS, I still love you, but for pities sake talk to your customers.

What are you doing to do with they go to DX12?!? The fact is, DX9 forced limitations upon the game and thereby the majority of players because they all had modern PCs. If you're running a system that can only run DX9, then you don't need to be playing modern games on it, period. Technology advances, and in order for games to advance, they also need to move forward with technology in order to continue providing the best gaming experience and attracting newer players with upgraded systems.

drakhan2002_ESO

no

I don't feel bad for them at all. If you chose to make your hobby gaming, then you should find a way to have the equipment to enjoy your hobby.

Do you feel bad for fishermen who can't afford a new rod and reel if their's breaks and they can't go fishing? Or a coin collector who can't find that one missing key date coin to complete their collection because they don't have enough money to buy it? Or <insert hobby here> and <insert condition preventing them from enjoying it here>...etc.

Banana

no

If your poor or a bit tight. A console is for you.

BlackEar

no

Why would I ?

Niastissa

no

I don't feel bad because I have not had any problems with DX11. It works just fine.

Jade1986

no

As long as I can use the 32 bit client whatevz. The 64 bit client STILL doesnt have sli support.....

Ashtaris

no

I voted No because the question was a bit misleading. Actually you should have asked: "Should ZOS continue to support the old technology of DX9/10?". DX9 was released in 2002, and DX10 in 2006. That's 14 and 10 years ago respectively. You can't expect a game developer to hold on to old technology if they want to grow or try new things with their graphics. Technology marches on, and either we adapt, or get left in the dust

DenMoria

no

I voted no because I don't know what those are and I don't play on PC.

Sorry, I'm leaving now...

slinks away, tail between her legs...

Jimboo84

yes

It's bad for those who can't use DX11, but technology doesn't wait for those that are behind.
Even this is a way of "forcing" people to buy new hardware, just to play the game. Some people simply can't afford it. I guess ESO lost an amount of players by this decision probably.

Niastissa

no

laced wrote: »

As long as I can use the 32 bit client whatevz. The 64 bit client STILL doesnt have sli support.....

You need to open nVidia control panel go into the programs section and add the so 64bit client to the list. Then there is a setting for force SLI. Shane it to the option that gives you the best frame rate.

TerraDewBerry

yes

I do feel bad, but I also understand the need to move the game forward. Hopefully, people will be able to upgrade their systems without too much expense. Overall, I think the move to DX11 will provide a better game visually, and in the end, will be worth the changes.

ItsGlaive

no

No. DX11 (first unveiled in 2008) should be compatible with Win 7 upwards. If people are still clinging to XP and ancient PCs they need to realise the rest of the world can't wait around for them to upgrade.

CapnPhoton

yodased wrote: »

I feel bad, but at the same time it is a major reason I play on the console.

Yes I don't get the new shiny, but I don't have to worry about my rig not handling something and having to reconfigure my entire setup around a piece of software.

A game on a console is going to use the same hardware regardless of the developers intentions.

Agreed. If you have other important things to do and don't want to have life revolve around a constant cycle of finding fixes and doing upgrades by gaming on PC then you go console. You take a slight hit on graphics quality but there is no messing around with things. If you want to spend the time on PC technical politics you are welcome to. Props to you because you probably gain a lot of technical knowledge in the process. However, I have other things to do.

BenLocoDete

yes

Gothlander wrote: »

This just isn't right. How can ZOS do this to those who have been playing ESO with DX10/DX9 video cards?

Is there a reason to why openGL isn't listed as an option? I'd be playing on Ubuntu if I could.

Edit: [hairflip]

Minnesinger

yes

I had a friend from LOTRO coming to play ESO. He sent me a message that he can´t because of DX11. That sucks

Neirymn

no

Can't be sorry for everyone, or I'll be sad all day long but I do understand, that's one of the reasons I'm a console player.

Vipstaakki

no

Why should i be sorry because someone has a pathetically put together PC?
I have my own PC that runs the game just fine