Maintenance for the week of November 11:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The Xbox Live™ service interruption has been resolved. Thank you for your patience.

ZoS, we are NOT with you!

  • Grimfargo
    Grimfargo
    I dont agree.
    When you create your character choose carefully and live with it or put a helmet on and hide your ugly face or hair. :)
  • Bryanonymous
    Bryanonymous
    ✭✭✭✭✭
    The price is just comical. Wtf are they thinking? I mean, really? To change your name... $1... $2? No, $20... so you can change a few characters on a screen. Lmao, when capitalism loses its mind. What's next? $50 to use a PS4 controller on PC? $100 to use add ons? Give me a break.
    Edited by Bryanonymous on 2 August 2016 12:46
  • petraeus1
    petraeus1
    ✭✭✭✭
    Lysette wrote: »
    You know.. You could just keep all your gear and reroll a char instead. It doesn't take that long to get to level 50. And it's FREE! Like @Nifty2g said, this thread is just toxic. Pls stahp.

    Hm, I estimated to have my first character at level 50 in about 1.5 years, and I am playing already since 8 months. i would not consider that fast - ok, I play 12 characters and am a casual player, but even if I would spend more time to play and play just one character, it would certainly take me a year at least - because I am not grinding, I am actually playing the game.

    If you're casual then why do you care about nitpicky details like how your character looks? Don't spend time moping about a crooked whisker on your khajit, just play the game like you said. Look, I don't agree with what ZOS has done with this part of the DLC either. However, just because I don't like something that I can't change, I'm not going to go raise hell on the forums about it. The way this issue is being addressed is not constructive, and discourages people from playing the game, something we as players and ZOS do not need.

    I call bs . Here you are raising hell about something you didn't like on the forums .

    https://forums.elderscrollsonline.com/en/discussion/comment/3215542/#Comment_3215542

    1/10

    Please read/understand my whole post before you make a snarky remark. That thread is constructive to the betterment of this game...this one is not, and that's my point. That one is the community reaching out to the devs on the most game breaking thing in ESO. This one is a deliberate attack on ZOS and on another constructive thread posted on these forums. So yes, I will raise hell on important issues that I know ZOS knows of yet is seemingly not doing anything about instead of cry about overpriced race/name/appearance changes that I could easily get by rerolling a char to 50 in a week.

    Agreed. Everyone thinks the same things are important. And you get to decide what that is.

    ... That's not what I'm saying. I'm simply stating that the way in which this thread was created was to purely tear down zos and another thread. It's something that does not help this game or community in any way, shape, or form. The thread I posted on is. But to be quite honest with you, broken animations are far more important than overpriced crown store items. You don't have to have aesthetic crown store items to play the game as intended. You do have to have working animations to do so.

    Given the fact that so many people appear to agree with OP (and similar discussions on Reddit show that this is not limited to these forums), you might not be right. Many people don't play this game to fight mobs all the time wherever that may occur. Character customisation is a staple feature of any RPG and reason why many people enjoy these games so much. It's not the fact that some aesthetic things are in the Crown Store, it's the fact that pretty much everything aesthetic that releases is in the Crown Store, bar the Motif grind. And they charge top dollar on top.

    People are passionate about this because they have invested a lot of time and money in this game, have asked for these features for years, wrote essays on suggestions and clung to a former statements from ZOS about wanting to make it immersive, only to find it is a menu based system that requires 10$ for everything and anything. That is a disappointment. Maybe you are more disappointed about combat animations, I for one am more disappointed about this.

    As for people still saying ZOS is a business, they need to make money. What have they been doing the past two years? It may not be a P2P game, but they still ask a box price and offer exclusively paid content updates. They already had a wide array of Crown Store categories. I'm not inclined to give them license to monetize every new feature that is not 'required to play the game'.
    Edited by petraeus1 on 2 August 2016 12:54
  • Valn
    Valn
    ✭✭✭✭✭
    Of course we are going to get the typical responses from apologists:

    "No ones forcing you to buy them"
    "If you don't like it, don't play it"
    "Do you expect to get everything for free?"
    "Are you a special snowflake?"
    And mentions of the word "entitled" here.

    The people who say these things have zero validity in their arguments.

    Do you know a game that had a hairdresser which you can pay with in game gold? Runescape. And that feature came out in 2004.

    The only reason they are charging crowns for this is greed. They will probably give you the "more line with appearance change services within the MMO industry" excuse. But it's really greed.

    It's stupid that they can charge real money in order to edit our characters. These are the characters we play the game with every day, where we meet other people in game etc. They are the tool in which we interact with the game. Charging us for such a core feature is ridiculous.
  • vyndral13preub18_ESO
    vyndral13preub18_ESO
    ✭✭✭✭✭
    ✭✭✭✭
    Lysette wrote: »
    You know.. You could just keep all your gear and reroll a char instead. It doesn't take that long to get to level 50. And it's FREE! Like @Nifty2g said, this thread is just toxic. Pls stahp.

    Hm, I estimated to have my first character at level 50 in about 1.5 years, and I am playing already since 8 months. i would not consider that fast - ok, I play 12 characters and am a casual player, but even if I would spend more time to play and play just one character, it would certainly take me a year at least - because I am not grinding, I am actually playing the game.

    If you're casual then why do you care about nitpicky details like how your character looks? Don't spend time moping about a crooked whisker on your khajit, just play the game like you said. Look, I don't agree with what ZOS has done with this part of the DLC either. However, just because I don't like something that I can't change, I'm not going to go raise hell on the forums about it. The way this issue is being addressed is not constructive, and discourages people from playing the game, something we as players and ZOS do not need.

    I call bs . Here you are raising hell about something you didn't like on the forums .

    https://forums.elderscrollsonline.com/en/discussion/comment/3215542/#Comment_3215542

    1/10

    Please read/understand my whole post before you make a snarky remark. That thread is constructive to the betterment of this game...this one is not, and that's my point. That one is the community reaching out to the devs on the most game breaking thing in ESO. This one is a deliberate attack on ZOS and on another constructive thread posted on these forums. So yes, I will raise hell on important issues that I know ZOS knows of yet is seemingly not doing anything about instead of cry about overpriced race/name/appearance changes that I could easily get by rerolling a char to 50 in a week.

    Agreed. Everyone thinks the same things are important. And you get to decide what that is.

    ... That's not what I'm saying. I'm simply stating that the way in which this thread was created was to purely tear down zos and another thread. It's something that does not help this game or community in any way, shape, or form. The thread I posted on is. But to be quite honest with you, broken animations are far more important than overpriced crown store items. You don't have to have aesthetic crown store items to play the game as intended. You do have to have working animations to do so.

    I guess perhaps that is where we differ. In this thread I see a person frustrated with Zos deciding to charge real money for something. In the thread you are quoted in, I see people frustrated with light attack not always working properly.

    To me there really isnt much difference. Both people find the things they posted about important. Or they wouldnt have made frustrated post about it.
  • Snowstrider
    Snowstrider
    ✭✭✭✭✭
    Yeah ZoS are getting too greedy,and besides when you spend money on a product and have for a long time you expect quality which is something ZoS havent given us.

    Consoles is in a mess right now and have been since the update and ZoS is too proud to say something or give us something as an apology,they are too busy making limited overpriced costumes which has such low quality and textures and arent even animated well

    Also those We are removing some items from the crown store to make room for new items is ridicoulus!

    Be honest ZoS. You dont have to make room for anything you did that so you can make more money,sometimes i Wonder If you even respect your paying customers when you do these things..
  • juhasman
    juhasman
    ✭✭✭✭
    We should get what we pay and play for. I dont pay for lags , I dont pay for bugs , I dont pay for poor performance and week optimalization ,I dont pay for disballance , I dont pay for delaying update by 6 hours only to get error while I'll download it and download additional 35 gb. Give us what we pay and play for !
  • Daemons_Bane
    Daemons_Bane
    ✭✭✭✭✭
    ✭✭
    @Juhasman, pretty sure you are actually :) read the EULA.. you are basically just renting space in their game
  • raasdal
    raasdal
    ✭✭✭✭✭
    I agree, partially.

    They sell mounts and all kinds of cosmetics for money. Fair enough. Same goes for appearance change.

    But the Race Change has competitive impact on PvP and your performance in PvE as well. This means P2W. And therefore it should be possible to get Race Change for in-game Gold as well. Like 100.000 gold or something.

    Anything that gives you an advantage in the game, needs to be ingame, and not only on Crown Store.
    PC - EU
    Gromag Gro-Molag - Sorcerer - EP
    Dexion Velus - Dragonknight - AD
    Chalaux Erissa - Nightblade - AD
    Firiel Erissa - Templar - AD
  • Jailbirdy
    Jailbirdy
    ✭✭✭✭✭
    TheHsN wrote: »
    i cant believe my self that i really had hope to see somethings good and really worthy...i was checking the forum since 12 hours to see patch notes...

    BUT i have BIG disapointment ... I guess ZOS will never make me happy atleast...

    And it is insulting that 1 month we TRY PTS give feedbacks to them that they want... AND there is not a single thing that they LISTEN...

    I don't understand the purpose of the PTS if they are not correcting what players/testers find that isn't working.

    "...Please check to see if you have a valid internet developer connection""
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • ZOS_Ragnar
    ZOS_Ragnar
    admin
    We have gone ahead and removed some posts from this thread that were in violation of the forum rules. Please keep future posts civil and constructive.
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Ch4mpTW
    Ch4mpTW
    ✭✭✭✭✭
    ✭✭✭✭✭
    ADarklore wrote: »
    DeadDealer wrote: »
    ADarklore wrote: »
    Ch4mpTW wrote: »
    @Rohamad_Ali
    Bruh, R* is on a whole other level than ZOS. Plus they aren't as greedy. Sure they price the content of their new DLC's high (e.g. $10M for the most lavish yacht), but R* actually provides numerous means for you as a player to earn that cash. In a single sitting, if you play your cards right in heists — you can walk away with over $7M. I kid you not. And that's in a typical single sitting. ZOS ain't on no level like that, because the things used to change appearances and all that costs crowns rather than in-game gold. As well as "limited edition" mounts and other things like race change and what not. Rockstar is a company that KNOWS "the game", but also knows it's player base. Other successful companies like Blizzard as well knows "the game" too.

    TL;DR Version: ZOS has not yet learned "the game".

    And how many real MMOs with megaservers that include hundreds of players at the same time do Rockstar or Blizzard operate?!?

    what?
    mirror system is not only in teso
    and the population of teso not so big as in other mmos, until no official statistic about online except steam

    ESO has recently stated they have over 7M accounts.

    Lol. Bruh, just because they have 7M boxes or accounts registered means little to nothing of the actual player base that's consistent. Oh sure, you may have sold 7M boxes. Sure you may have 7M accounts registered. And hell, maybe your population numbers are spiked and look high during the first week or so of fresh content that's dropped. But the real question is, "How many people are around for the long run, and will be around even without the new drops of expansions?" That is where the true meat of numbers lie, and where you get the true stats.

    By the way, I agree with OP's initial post. But, I think we may be getting a little beside ourselves mentioning that 7M number. Lol.
  • Rex-Umbra
    Rex-Umbra
    ✭✭✭✭✭
    ✭✭
    It's pretty BS I understand there should be a cost but those prices are ridiculous and I want to know if player housing will be a DLC or *** micro transactions.
    Xbox GT: Rex Umbrah
    GM of IMPERIUM since 2015.
  • Wow
    Wow
    ✭✭✭✭✭
    Rex-Umbra wrote: »
    It's pretty BS I understand there should be a cost but those prices are ridiculous and I want to know if player housing will be a DLC or *** micro transactions.

    Feels like Housing will be available as Clown Shops items with large castle housing will cost you 10k crowns!
    I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Visual Novel.
  • Tyrion87
    Tyrion87
    ✭✭✭✭✭
    ✭✭
    Yeah, I'm afraid that the total cost of fully equipped house will exceed the magical barrier of 5k crowns...
  • TX12001rwb17_ESO
    TX12001rwb17_ESO
    ✭✭✭✭✭
    ✭✭✭
    Grimfargo wrote: »
    I dont agree.
    When you create your character choose carefully and live with it or put a helmet on and hide your ugly face or hair. :)
    Say that to people who make their characters looks good but say they want to be a vampire and then find out how ugly they look as one.

  • TX12001rwb17_ESO
    TX12001rwb17_ESO
    ✭✭✭✭✭
    ✭✭✭
    They need to make the barber shop cost INGAME GOLD, if they want to charge crowns for something then they can charge crowns for new dye packs and Hairstyles and Tattoos.

    Fact, I will pay 100k of ingame gold to change my name but I will not pay real life money for it, some of us have lives where that money is needed elsewhere.
  • luen79rwb17_ESO
    luen79rwb17_ESO
    ✭✭✭✭✭
    I have to agree. This is, yet again, an overpriced feature by ZOS.

    Remember the 1st wave of bland costumes (chef, blacksmith) @ 1K? Lmao! Too bad you can't just delete these tokens and add new ones at cheaper price. Ppl Who already bought them would rage!

    I'll say it again, ZOS your profit from appereance change comes from quantity, not price!

    I hope this can be fixed in some way.
    PC/DC/NAserver

    V16 sorc - V16 temp - V16 dk - V1 nb - V1 temp - V1 dk
  • RunAway
    RunAway
    ✭✭✭
    Ubisoft allow people to change their name instantly, as many times as they like, for free. And more people play UPlay games than play ESO, so the excuse of "it costs money to do server stuff blah blah blah" is not justified. It's greedy. To change your character, you actually have to pay more than what the launch price of ESO was.
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    RunAway wrote: »
    Ubisoft allow people to change their name instantly, as many times as they like, for free. And more people play UPlay games than play ESO, so the excuse of "it costs money to do server stuff blah blah blah" is not justified. It's greedy. To change your character, you actually have to pay more than what the launch price of ESO was.

    And how many of those Ubisoft games are MMOs?!? How many of them have on-going upgrades, patches, DLCs for years?!? People love to compare ESO to other single-player or 'micro-MMO' but few compare it to actual current MMOs... probably because it would negate their point. Fact is, what ESO does is exactly what most other real MMOs do... it's called, "increasing revenue to ensure the continuation of the game".
    CP: 1965 ** ESO+ Gold Road ** ~~ Stamina Arcanist ~~ Magicka Warden ~~ Magicka Templar ~~ ***** Strictly a solo PvE quester *****
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    We have removed some more posts that were off topic or quoted posts that were already removed.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • BalticBlues
    BalticBlues
    ✭✭✭✭✭
    ✭✭✭
    Probably all people in this forum have been loving the game. That's why we are here. But the new exorbitant Crown Store pricing and the new limiting of core game functionality behind paywalls is not only creating frustration, it is tearing the community apart, as we see in this thread. A good seller would try to keep all customers happy, not only a fracture of wealthy people.
    Edited by BalticBlues on 2 August 2016 14:04
  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    RunAway wrote: »
    Ubisoft allow people to change their name instantly, as many times as they like, for free. And more people play UPlay games than play ESO, so the excuse of "it costs money to do server stuff blah blah blah" is not justified. It's greedy. To change your character, you actually have to pay more than what the launch price of ESO was.

    Ubisoft have to offer incentives to people to play their games - which are not comparable games to ESO by the way.
  • BalticBlues
    BalticBlues
    ✭✭✭✭✭
    ✭✭✭
    Tandor wrote: »
    Ubisoft have to offer incentives to people to play their games - which are not comparable games to ESO by the way.
    People certainly do NOT play Ubisoft games because they can change their player name at no cost. People play games for the fun included, no matter if F2P, B2P, MMO or not. Changing player names is a service. A service many manufacturers and customers think should be free.
    Edited by BalticBlues on 2 August 2016 14:48
  • JJBoomer
    JJBoomer
    ✭✭✭✭✭
    While I do think the prices are bit outrageous, I also think people forget how expensive making, developing and maintaining an mmo actually is, not to mention having to pay those employees.

    $100 or even $1000 doesn't go very far. An online game is not like a single player title in its finished form where there is no team developing it.

    I mean if you don't want to pay, then don't. Its that simple. No one is forcing you to pull out your credit card and give them your money except yourself.

    The less money they make, the less they'll be able to fix and develop. It's a catch 22.

    But I do think these prices should be lowered at least by 1/3.
    Edited by JJBoomer on 2 August 2016 15:06
  • altemriel
    altemriel
    ✭✭✭✭✭
    ✭✭✭
    Come on, Zos! Charging us real life money to change our appearance? To charge us real life money for changing our hairstyles because were getting bored with the current style that our avatars has already? To charge us to purchase dyes? To even go as far as to charge us real life money to change our in-game names?!?!?!??!?! Wow just WOW! How low can your company go??!??!! This is coming from someone who is subscribed to ESO Plus so I'm not just asking for a free handout because I'm financially supporting you already. This does not encourage me to further financially support your company when you do stuffs like this because it's a sign of greed. Even Rockstar wouldn't go this far below in their current golden game (GTA V/Online).

    Instead of charging us real life money for these why not allow us to use our gold to get a hair cut or to change our appearance? Heck back in Skyrim each time we want to change our appearance (non vampire) all we had to do is go to Riften in the The Ragged Flagon, and speak with the woman Altmer (Galathil), and give her 1000 gold each time we want to change our appearance. Why not do the same in this game? Each time we want to change our appearance we need to speak with a NPC, and give him/her 1,000 gold for each appearance change? Why must you charge us real life money for it?



    because cash shop!!
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    Come on, Zos! Charging us real life money to change our appearance? To charge us real life money for changing our hairstyles because were getting bored with the current style that our avatars has already? To charge us to purchase dyes? To even go as far as to charge us real life money to change our in-game names?!?!?!??!?! Wow just WOW! How low can your company go??!??!! This is coming from someone who is subscribed to ESO Plus so I'm not just asking for a free handout because I'm financially supporting you already. This does not encourage me to further financially support your company when you do stuffs like this because it's a sign of greed. Even Rockstar wouldn't go this far below in their current golden game (GTA V/Online).

    Instead of charging us real life money for these why not allow us to use our gold to get a hair cut or to change our appearance? Heck back in Skyrim each time we want to change our appearance (non vampire) all we had to do is go to Riften in the The Ragged Flagon, and speak with the woman Altmer (Galathil), and give her 1000 gold each time we want to change our appearance. Why not do the same in this game? Each time we want to change our appearance we need to speak with a NPC, and give him/her 1,000 gold for each appearance change? Why must you charge us real life money for it?

    Uhm... It's not really any different from most online games is it?

    Sure, when you play a game like Fallout or other single player things, it may be included at some point in the game itself, but, the way I look at it is, who cares? If all this cosmetic stuff is so important to you, then, there ya go. Pay for it.

    The whole race change/appearance change/faction change/class change thing is silly anyway. You made your character. Play it. You don't like it. Play a new character.

    ZoS is in this to make money. Especially as an online game, they have ongoing maintenance costs that need to be covered (unlike a single player game).

    I say. Go for it ZoS. If people are so shallow to spend the money, then charge them.

    Business is business. We get enough benefits from having a subscription now. All this extra fluff should be charged for.

    I mean, honestly, who really needs to ride a white tiger and have a fairy as a pet?
  • Kelces
    Kelces
    ✭✭✭✭✭
    Tandor wrote: »
    Ubisoft have to offer incentives to people to play their games - which are not comparable games to ESO by the way.
    People certainly do NOT play Ubisoft games because they can change their player name at no cost. People play games for the fun included, no matter if F2P, B2P, MMO or not. Changing player names is a service. A service many manufacturers and customers think should be free.

    Lags, (recurring) bugs, PFS-drops and server-kicks are definitely fun, right? :wink:

    I guess if that was different, we probably wouldn't have that much of a discussion about this point...
    You reveal yourself best in how you play.

    Kelces - Argonian Templar
    Farel Donvu - Dark Elf Sorcerer
    Navam Llervu - Dark Elf Dragonknight
    Aniseth - Wood Elf Warden
    Therediel - Wood Elf Templar
    Nilonwy - Wood Elf Nightblade
    Jurupari - Argonian Warden
    Kú-Chulainn - Argonian Sorcerer
    PC - EU
    For the Pact!
  • Florial
    Florial
    ✭✭✭
    I think it is fair to charge for things like name changes or server transfers (for games with multiple servers for instance. Paid for this in other MMOs). Special dyes---sure. Special hairstyles--not an issue for me. I don't have a problem using my crowns that are slowly accumulating if I want something special. I haven't been to the crown store lately so can't comment on exorbitant prices. I do have issues though with a company that attempts to gouge their customers. To date, I think ESO has been fairly reasonable. Other games like BDO---bleh. Wouldn't spend a dime for very over priced costumes that could be used on one stinkin' character (not sure if this has changed but didn't like it when I played).

    I have mixed emotions about the barber shop though. Probably should be something that can be purchased with in game gold, not crowns. It is fun to tinker with appearance and I should be able to spend my in game gold, not crowns for this luxury. All my opinion of course.
  • raidentenshu_ESO
    raidentenshu_ESO
    ✭✭✭✭✭
    ✭✭
    DenMoria wrote: »
    Come on, Zos! Charging us real life money to change our appearance? To charge us real life money for changing our hairstyles because were getting bored with the current style that our avatars has already? To charge us to purchase dyes? To even go as far as to charge us real life money to change our in-game names?!?!?!??!?! Wow just WOW! How low can your company go??!??!! This is coming from someone who is subscribed to ESO Plus so I'm not just asking for a free handout because I'm financially supporting you already. This does not encourage me to further financially support your company when you do stuffs like this because it's a sign of greed. Even Rockstar wouldn't go this far below in their current golden game (GTA V/Online).

    Instead of charging us real life money for these why not allow us to use our gold to get a hair cut or to change our appearance? Heck back in Skyrim each time we want to change our appearance (non vampire) all we had to do is go to Riften in the The Ragged Flagon, and speak with the woman Altmer (Galathil), and give her 1000 gold each time we want to change our appearance. Why not do the same in this game? Each time we want to change our appearance we need to speak with a NPC, and give him/her 1,000 gold for each appearance change? Why must you charge us real life money for it?

    Uhm... It's not really any different from most online games is it?

    Sure, when you play a game like Fallout or other single player things, it may be included at some point in the game itself, but, the way I look at it is, who cares? If all this cosmetic stuff is so important to you, then, there ya go. Pay for it.

    The whole race change/appearance change/faction change/class change thing is silly anyway. You made your character. Play it. You don't like it. Play a new character.

    ZoS is in this to make money. Especially as an online game, they have ongoing maintenance costs that need to be covered (unlike a single player game).

    I say. Go for it ZoS. If people are so shallow to spend the money, then charge them.

    Business is business. We get enough benefits from having a subscription now. All this extra fluff should be charged for.

    I mean, honestly, who really needs to ride a white tiger and have a fairy as a pet?

    It sounds like Zos needs to take some business advice from Rockstar then if they want to make some serious cash off of this game.

    Rockstar made half a billion dollars off of GTA Online in microtransactions. Here take a look at this article.

    http://www.gamespot.com/articles/gta-5s-online-mode-has-generated-half-a-billion-do/1100-6438765/

    Guess what? Rockstar isn't charging us real life money to purchase new cars that gets released... not charging us real life money for new clothing. Heck they're not even charging us real life money to change our hair styles, and changing the color of our hairs. We have the opportunity to use our in-game cash to purchase these items. Oh and Rockstar isn't charging us real life money to change our ingame name. We can change it every 2 years (I think).

    Business is indeed business... but remember in business... the customer is always right. In business you are responsible for keeping your customers happy at all times... and that also includes listening to them and learn from them on how to better your relations and products.
Sign In or Register to comment.